Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 2 Weeks Ago
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      1
    • 7  Replies
  2. Known Issues List [February 7th 2020]

    Started by:  Seraxia, 04-15-2019 05:45 PM / Last Comment Ubi-Thorlof 02-07-2020
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      12
    • 1  Replies
  3. The Ubisoft Companion Program

    Started by:  Ubi-Thorlof, 12-10-2019 12:36 PM / Last Comment Ubi-Thorlof 12-10-2019
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      6
    • 0  Replies
  4. Information about UGC and Mods in Anno 1800

    Started by:  MOD_Freeway, 08-08-2019 04:39 PM / Last Comment MOD_Freeway 08-08-2019
      3
    • 0  Replies
  5. Reminder: Driver Updates

    Started by:  Ubi-Guddy, 04-16-2019 10:07 AM / Last Comment Ubi-Guddy 04-16-2019
     
    • 0  Replies
  6. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment UbiFancy 04-15-2019
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      1
    • 0  Replies
  7. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment UbiFancy 04-15-2019
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    • 0  Replies
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  1. Need TECHNICAL ANSWER from Anno 1800 DEV team-- DX12 Crash

    Started by:  streamroller, 1 Day Ago 03:19 PM / Last Comment Jamin-Josh 19 Hours Ago
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    • 2  Replies
  2. [QUESTION/BUG?] ~ How do the outer houses not implode?

    Started by:  SirHarryPierce, 3 Days Ago 01:27 AM / Last Comment Takarazuka15 1 Day Ago
     
    • 3  Replies
  3. Filter Bug

    Started by:  ruzen_qures, 2 Days Ago 08:57 AM / Last Comment ruzen_qures 1 Day Ago
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    • 2  Replies
  4. Game freezes everything

    Started by:  Madeila, 3 Days Ago 10:47 PM / Last Comment UBI-Froggard 1 Day Ago
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    • 1  Replies
  5. I can't accept a guest

    Started by:  DaimKo1, 04-03-2020 11:29 PM / Last Comment sem999me 1 Day Ago
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      2
    • 11  Replies
  6. Its asking me for an activation code after I received an invoice

    Started by:  wildmandann, 2 Days Ago 01:20 AM / Last Comment UBI-Froggard 1 Day Ago
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    • 2  Replies
  7. Photograph

    Started by:  tainder2010, 2 Days Ago 06:39 AM / Last Comment UBI-Froggard 1 Day Ago
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    • 1  Replies
  8. Fail during download

    Started by:  BaronM010, 1 Day Ago 05:56 PM / Last Comment BaronM010 1 Day Ago
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    • 2  Replies
  9. activation code

    Started by:  Abbatis1, 05-11-2019 02:21 PM / Last Comment FruzzyPlays 1 Day Ago
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    • 72  Replies
  10. Direct X "Present Not Found"

    Started by:  TheGodSupermint, 1 Week Ago 08:29 PM / Last Comment streamroller 1 Day Ago
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    • 12  Replies
  11. Anno 1800 Crashing to Desktop

    Started by:  SALEEN961, 4 Weeks Ago 06:21 PM / Last Comment Kunteperc 2 Days Ago
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      2
    • 66  Replies
  12. Is escorting broken?

    Started by:  allaryk, 12-14-2019 02:58 PM / Last Comment The_Rick_182 3 Days Ago
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    • 5  Replies
  13. Anno 1800 purchase problem

    Started by:  Khiiniau, 4 Days Ago 09:33 PM / Last Comment Ubi-Spud 3 Days Ago
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    • 6  Replies
  14. I bought Anno 1800 Complete but DLC is still locked.

    Started by:  Hawkstream777, 5 Days Ago 01:54 AM / Last Comment Ubi-Raziel 4 Days Ago
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    • 2  Replies
  15. An unexpected DirectX error occured.

    Started by:  quixadhal, 04-17-2019 05:13 PM / Last Comment alterego87 4 Days Ago
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      3
    • 183  Replies
  16. NPC's back as ghosts?

    Started by:  Lt.NotCopper, 4 Days Ago 08:38 PM / Last Comment Lt.NotCopper 4 Days Ago
     
    • 0  Replies
  17. Multiplayer desync with LR40 code each 20 seconds made Multiplayer unplayable

    Started by:  lox332, 03-26-2020 11:27 PM / Last Comment Trigiz 4 Days Ago
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      5
    • 46  Replies
  18. Steam Season pass

    Started by:  ArmadaReal, 07-24-2019 08:37 PM / Last Comment Brumiros 4 Days Ago
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    • 13  Replies
  19. [BUG] [Quest/Assignement] Clueless Courier

    Started by:  Malefica, 04-19-2019 05:46 PM / Last Comment JoBerg76 5 Days Ago
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      1
    • 23  Replies
  20. Flotsam Carl Leonard Quest named Beachcomber

    Started by:  Gull8erg93, 6 Days Ago 09:32 AM / Last Comment Gull8erg93 5 Days Ago
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    • 2  Replies

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