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Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 07-15-2021
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      1
    • 18  Replies
  2. Unable to play the game with DirectX12 ?

    Started by:  Ubi-Milky, 11-24-2020 03:24 PM / Last Comment Ubi-Milky 11-24-2020
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      7
    • 0  Replies
  3. How to use Player Support & Being a Ubisoft Companion

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment Ubi-Thorlof 12-10-2019
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      1
    • 1  Replies
  4. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment MOD_Freeway 08-08-2019
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    • 1  Replies
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  1. Bridge pylon not long enough

    Started by:  bogdi09, 04-26-2020 12:07 PM / Last Comment Ubi-Viral 05-02-2020
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      2
    • 4  Replies
  2. I have an issue with sving the game

    Started by:  bananaman1121, 04-30-2020 02:40 PM / Last Comment bananaman1121 05-01-2020
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    • 5  Replies
  3. Trading route and load complications

    Started by:  Deedlea, 04-29-2020 04:24 PM / Last Comment Ubi-Mark. 05-01-2020
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    • 1  Replies
  4. Game crashes if you wait 1:30 with this Savegame

    Started by:  fingerratten, 04-30-2020 10:25 AM / Last Comment Ubi-Mark. 05-01-2020
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    • 1  Replies
  5. [SYNC ERROR] Cloud saves not synced

    Started by:  SirHarryPierce, 04-10-2020 04:03 AM / Last Comment SirHarryPierce 04-30-2020
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    • 9  Replies
  6. Need Help with an in-game issue

    Started by:  sv2017, 04-25-2020 12:49 AM / Last Comment FerudaFarstaria 04-30-2020
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    • 11  Replies
  7. Megopalace for Seat of Power, is not unlocking?

    Started by:  beringline, 04-25-2020 12:03 PM / Last Comment FerudaFarstaria 04-30-2020
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    • 6  Replies
  8. Game allows for islands to have duplicate names

    Started by:  bcj22, 04-29-2020 07:03 PM / Last Comment Ubi-Mark. 04-29-2020
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    • 1  Replies
  9. Highest population stat not being updated

    Started by:  Azgrom1, 04-26-2020 08:40 PM / Last Comment Ubi-Mark. 04-29-2020
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    • 2  Replies
  10. An unexpected DirectX error ocurred-Present failed

    Started by:  meatballsgalore, 04-25-2020 07:55 AM / Last Comment Ubi-Mark. 04-29-2020
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    • 3  Replies
  11. Quest: Final Battle, cutscene crashes into the desktop

    Started by:  Vekka2010, 04-27-2020 06:56 PM / Last Comment Ubi-Mark. 04-29-2020
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    • 2  Replies
  12. Can't build sky trading post :(

    Started by:  gweber3075, 04-27-2020 05:13 AM / Last Comment Ubi-Mark. 04-29-2020
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    • 7  Replies
  13. I can't load my savegame

    Started by:  Mike_77, 04-23-2019 10:21 PM / Last Comment Dr Jones NL 04-29-2020
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    • 9  Replies
  14. Ship not loaded when there is *a-lot-of-whatever* stored in harbor. Bug-feature?

    Started by:  muaddib6699, 04-28-2020 08:31 PM / Last Comment muaddib6699 04-28-2020
     
    • 0  Replies
  15. Please fix the ship AI!

    Started by:  BLURRRR_89, 04-27-2020 09:42 PM / Last Comment Ubi-Mark. 04-28-2020
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    • 1  Replies
  16. Game keeps crashing

    Started by:  Szynja, 04-25-2020 08:02 PM / Last Comment I3rklyn 04-28-2020
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    • 9  Replies
  17. [BUG?] Harbor activity items don't affect piers

    Started by:  Brumiros, 04-24-2020 10:07 AM / Last Comment FerudaFarstaria 04-28-2020
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      1
    • 5  Replies
  18. [BUG] Kahina quest in the Cape fails immidiatly

    Started by:  SirHarryPierce, 04-18-2020 12:08 AM / Last Comment SirHarryPierce 04-27-2020
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      1
    • 10  Replies
  19. [BUG] Public Mooring Can Be Built Multiple Times

    Started by:  tigger111, 04-23-2020 04:27 PM / Last Comment FerudaFarstaria 04-26-2020
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    • 4  Replies
  20. [Bug] User Interface Bug

    Started by:  FerudaFarstaria, 03-25-2020 02:02 AM / Last Comment FerudaFarstaria 04-26-2020
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      5
    • 16  Replies

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