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Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 07-15-2021
    Go to Ubisoft response
     
      1
    • 18  Replies
  2. Unable to play the game with DirectX12 ?

    Started by:  Ubi-Milky, 11-24-2020 03:24 PM / Last Comment Ubi-Milky 11-24-2020
    Go to Ubisoft response
     
      7
    • 0  Replies
  3. How to use Player Support & Being a Ubisoft Companion

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment Ubi-Thorlof 12-10-2019
    Go to Ubisoft response
     
      1
    • 1  Replies
  4. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment MOD_Freeway 08-08-2019
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    • 1  Replies
Threads   Likes Info Action
  1. Is there a way to go back to previous game version?

    Started by:  IIAc3sII, 04-01-2021 11:18 AM / Last Comment Ubi-Viral 04-08-2021
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    • 3  Replies
  2. [Bug/Glitch] Coast line changed and also behaves strangly

    Started by:  Clickbeetle, 02-26-2021 10:29 PM / Last Comment Ubi-Viral 04-08-2021
    Go to Ubisoft response
     
     
    • 8  Replies
  3. BUG - going negative/bankrupcy - trading( instant -20k or more under)

    Started by:  Marsovian, 03-30-2021 10:08 AM / Last Comment Ubi-Viral 04-08-2021
    Go to Ubisoft response
     
     
    • 2  Replies
  4. [Crash/Freeze] Show me this problem - Anno 1800 has stopped working

    Started by:  N2013, 09-25-2019 12:43 PM / Last Comment Ubi-Viral 04-08-2021
    Go to Ubisoft response
     
     
    • 9  Replies
  5. Trading With Pirate Impossible [BUG]

    Started by:  Mister_Gru, 04-28-2019 12:29 AM / Last Comment Streamlord2021 04-08-2021
     
    • 4  Replies
  6. Is there a graphical limit on ships trading multiple island stops?

    Started by:  xwreigh, 04-04-2021 03:30 AM / Last Comment SirHarryPierce 04-08-2021
     
    • 8  Replies
  7. [Performance] screen flickering heavily

    Started by:  DeZijne, 04-07-2021 07:01 PM / Last Comment chris02918 04-08-2021
     
    • 1  Replies
  8. [Accessibility] DLC during a game

    Started by:  PittarS, 04-06-2021 10:36 AM / Last Comment chris02918 04-06-2021
     
    • 1  Replies
  9. [Crash/Freeze] Game start to freeze when i take all the islands on trelawney.

    Started by:  Ablatis, 04-05-2021 07:41 AM / Last Comment Ubi-Karl 04-05-2021
    Go to Ubisoft response
     
     
    • 2  Replies
  10. [Issue Not Listed] question about cloud saves into my one drive account

    Started by:  salinda1971, 03-11-2021 10:01 AM / Last Comment Ubi-Karl 04-05-2021
    Go to Ubisoft response
     
     
    • 4  Replies
  11. [Accessibility] triple monitor not working

    Started by:  CB_espresso, 03-29-2021 09:18 AM / Last Comment Ubi-Karl 04-05-2021
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    • 6  Replies
  12. Issues relating to driver update 461.92?

    Started by:  Sir.Sriracha, 03-16-2021 07:24 PM / Last Comment Sir.Sriracha 04-04-2021
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    • 14  Replies
  13. [Bug/Glitch] water island

    Started by:  jelled, 03-30-2021 08:54 PM / Last Comment UbiExcellent 04-02-2021
    Go to Ubisoft response
     
     
    • 1  Replies
  14. [Download/Installation] repeating loop back to re download

    Started by:  barryjkirwan, 03-29-2021 09:00 PM / Last Comment UbiExcellent 04-02-2021
    Go to Ubisoft response
     
     
    • 3  Replies
  15. [Bug/Glitch] Photos missing...again!

    Started by:  Rastfarian, 03-29-2021 07:10 AM / Last Comment UbiExcellent 04-02-2021
    Go to Ubisoft response
     
     
    • 3  Replies
  16. [Crash/Freeze] Game not starting after anno.exe updated

    Started by:  Lucus.1989, 03-29-2021 12:46 PM / Last Comment UbiExcellent 04-02-2021
    Go to Ubisoft response
     
     
    • 1  Replies
  17. [Download/Installation] Anno 1800 cant locate game folder.

    Started by:  jdurne, 03-31-2021 12:52 PM / Last Comment UbiExcellent 04-02-2021
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    • 4  Replies
  18. Moved: [Bug/Glitch] Far Cry 5 Airplane Bug

    Started by:  CampRusher, 03-30-2021 10:06 PM / Last Comment P0PPYTAT 03-31-2021
  19. [Gameplay] Objects in the trading post are not displayed

    Started by:  mrxlsx, 03-30-2021 09:40 PM / Last Comment mrxlsx 03-30-2021
     
    • 0  Replies
  20. [Gameplay] Why do I see others' trade routes in my statistics???

    Started by:  xerxes-aria, 03-30-2021 12:47 PM / Last Comment xerxes-aria 03-30-2021
     
    • 0  Replies

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