Forums: Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Information about UGC and Mods in Anno 1800

    Started by:  MOD_Freeway, 08-08-2019 04:39 PM / Last Comment MOD_Freeway 08-08-2019
      3
    • 0  Replies
  2. [Game Update 4] Notes

    Started by:  Ubi-Guddy, 07-25-2019 10:36 AM / Last Comment MOD_Freeway 07-30-2019
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      4
    • 1  Replies
  3. [Patch 03] Patch Notes - June 5th 2019

    Started by:  Ubi-Guddy, 05-30-2019 10:01 AM / Last Comment Ubi-Guddy 05-30-2019
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      2
    • 0  Replies
  4. [Patch 02] Patch Notes - May 15th 2019

    Started by:  Ubi-Guddy, 05-15-2019 12:29 PM / Last Comment Ubi-Guddy 05-15-2019
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      1
    • 0  Replies
  5. [Patch 01] Patch Notes - April 25th 2019

    Started by:  Ubi-Guddy, 04-18-2019 05:00 PM / Last Comment Ubi-Guddy 04-25-2019
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      24
    • 1  Replies
  6. Reminder: Driver Updates

    Started by:  Ubi-Guddy, 04-16-2019 10:07 AM / Last Comment Ubi-Guddy 04-16-2019
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    • 0  Replies
  7. *READ FIRST BEFORE POSTING* Help us help you!

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment UbiFancy 04-15-2019
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      1
    • 0  Replies
  8. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment UbiFancy 04-15-2019
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    • 0  Replies
  9. Known Issues List [August 8th 2019]

    Started by:  Ubi-Seraxia, 04-15-2019 05:45 PM / Last Comment Ubi-Seraxia 04-15-2019
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      10
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  10. Anno 1800 - Useful Links

    Started by:  Ubi-Redbeard, 04-15-2019 05:11 PM / Last Comment Ubi-Redbeard 04-15-2019
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    • 0  Replies
Threads   Likes Info Action
  1. Statistic don't update

    Started by:  Skrrrrrrrraaaaa, 4 Hours Ago 09:22 PM / Last Comment Skrrrrrrrraaaaa 4 Hours Ago
     
    • 0  Replies
  2. [BUG] Oil tankers unable to trade

    Started by:  BaronBelmont, 3 Days Ago 08:39 PM / Last Comment LePheel 5 Hours Ago
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      1
    • 6  Replies
  3. Botanica DLC causes ships to get stuck on the world map/go missing/vanish/duplicate

    Started by:  Skirlasvoud, 4 Days Ago 02:03 PM / Last Comment Karigasa 5 Hours Ago
      2
    • 16  Replies
  4. Sunken Treasures DLC Save Bug. 2 weeks. Still unfixed.

    Started by:  ChrizBreck, 1 Week Ago 07:45 PM / Last Comment DoofusMagnus 6 Hours Ago
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    • 8  Replies
  5. Bug: Can't load basegame because DLC is missing

    Started by:  LewinSchulz, 3 Weeks Ago 09:16 PM / Last Comment gamer181985 7 Hours Ago
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    • 27  Replies
  6. I own Botanica, but cannot unlock the Botanica rewards.

    Started by:  beringline, 1 Week Ago 05:32 PM / Last Comment oarf2102 9 Hours Ago
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      6
    • 29  Replies
  7. Anno 1800 Cannot Update

    Started by:  ViceroyPopuli, 2 Days Ago 10:40 PM / Last Comment ViceroyPopuli 9 Hours Ago
     
    • 1  Replies
  8. [New Bug Discovered] Ship Collisions Bug

    Started by:  FerudaFarstaria, 2 Days Ago 03:58 AM / Last Comment Naax290 10 Hours Ago
     
    • 5  Replies
  9. Botanica rewards

    Started by:  jerommeCZ, 10 Hours Ago 03:53 PM / Last Comment jerommeCZ 10 Hours Ago
     
    • 0  Replies
  10. An unexpected DirectX error occured.

    Started by:  quixadhal, 04-17-2019 05:13 PM / Last Comment jnieuwerth 11 Hours Ago
    Go to Ubisoft response
     
      2
    • 118  Replies
  11. [BUG] Another DirectX Error

    Started by:  WEWzulu, 4 Days Ago 01:34 PM / Last Comment FOX_1976_FOX 14 Hours Ago
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    • 5  Replies
  12. Anno 1800 stuck at 11.92GB download

    Started by:  tonster76, 3 Weeks Ago 06:26 AM / Last Comment Lochie.Kindley 15 Hours Ago
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    • 4  Replies
  13. Selecting Quest Ship Prioblem

    Started by:  babylambsister, 20 Hours Ago 05:34 AM / Last Comment babylambsister 20 Hours Ago
     
    • 0  Replies
  14. [BUG] Trading post bug

    Started by:  daniel0108, 1 Day Ago 03:35 PM / Last Comment UbiCosmos 23 Hours Ago
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    • 3  Replies
  15. Bad game performance after Sunken Treasure DLC

    Started by:  Clickbeetle, 08-11-2019 12:13 AM / Last Comment Clickbeetle 1 Day Ago
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      1
    • 12  Replies
  16. Computer players no longer speak after the latest hotfix

    Started by:  Orrbloom, 4 Days Ago 01:47 AM / Last Comment Orrbloom 1 Day Ago
     
    • 2  Replies
  17. The navigation map is empty after latest patch

    Started by:  deadmeatdk, 1 Day Ago 09:53 PM / Last Comment deadmeatdk 1 Day Ago
     
    • 0  Replies
  18. [BUG] Trading post bug

    Started by:  daniel0108, 1 Day Ago 03:42 PM / Last Comment MaxaryKo 1 Day Ago
      1
    • 1  Replies
  19. [BUG] Incorrect attractiveness calculation

    Started by:  MaxaryKo, 1 Day Ago 09:24 PM / Last Comment MaxaryKo 1 Day Ago
     
    • 0  Replies
  20. [BUG] Botanic items have the same icon

    Started by:  MaxaryKo, 1 Day Ago 09:01 PM / Last Comment MaxaryKo 1 Day Ago
     
    • 0  Replies

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