Forums: Anno 1800 - Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Unable to play the game with DirectX12 ?

    Started by:  Ubi-Milky, 1 Week Ago 03:24 PM / Last Comment Ubi-Milky 1 Week Ago
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      2
    • 0  Replies
  2. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 2 Weeks Ago
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      1
    • 12  Replies
  3. How to use Player Support & Being a Ubisoft Companion

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment Ubi-Thorlof 12-10-2019
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      1
    • 1  Replies
  4. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment MOD_Freeway 08-08-2019
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    • 1  Replies
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  2. Anno 1800 Crashing to Desktop

    Started by:  SALEEN961, 04-25-2020 06:21 PM / Last Comment ChrysMeth 1 Hour Ago
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      6
    • 110  Replies
  3. [Ubisoft Connect] Ubisoft Club Rewards locked

    Started by:  DeadlyBlkGecko, 09-18-2019 08:10 PM / Last Comment NjectCreed 6 Hours Ago
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      1
    • 164  Replies
  4. [BUG] [Quest/Assignement] Clueless Courier

    Started by:  Malefica, 04-19-2019 05:46 PM / Last Comment WiGgLr 11 Hours Ago
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      1
    • 31  Replies
  5. [Gameplay] Broken trade routes options - description of 3 bugs

    Started by:  madzik123, 1 Day Ago 10:02 PM / Last Comment P0PPYTAT 11 Hours Ago
      1
    • 2  Replies
  6. Multiplayer desync with LR40 code each 20 seconds made Multiplayer unplayable

    Started by:  lox332, 03-26-2020 11:27 PM / Last Comment Derfilouuu 13 Hours Ago
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      5
    • 65  Replies
  7. Unable to launch the game after the last update

    Started by:  chronis2010, 1 Day Ago 11:01 PM / Last Comment chris02918 14 Hours Ago
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    • 3  Replies
  8. [Crash/Freeze] The game is constantly crashing on Geforce NOW

    Started by:  currlyfriies, 1 Week Ago 11:51 AM / Last Comment JeffinDias14 18 Hours Ago
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    • 2  Replies
  9. Bug: "Shift" often opens Steam Overlay when the game is launched from Steam

    Started by:  Nicholas_Steel, 1 Day Ago 07:54 AM / Last Comment Brumiros 1 Day Ago
     
    • 1  Replies
  10. [Bug/Glitch] Bug: The "Snipping Tool" in Windows 10 minimizes the game

    Started by:  Nicholas_Steel, 1 Day Ago 07:55 AM / Last Comment Brumiros 1 Day Ago
     
    • 1  Replies
  11. Cant play

    Started by:  NewZGamer, 1 Day Ago 09:19 AM / Last Comment NewZGamer 1 Day Ago
     
    • 0  Replies
  12. Failed to create the direct3d device. Error code 1205

    Started by:  klefke1989, 1 Day Ago 09:49 PM / Last Comment klefke1989 1 Day Ago
     
    • 0  Replies
  13. [Crash/Freeze] Game Freeze upon opening Expedition/Enbessa Quest Screens

    Started by:  Resender2be, 1 Day Ago 07:50 PM / Last Comment Resender2be 1 Day Ago
     
    • 0  Replies
  14. Can't launch the game in Epic Games

    Started by:  guest-HzAYR6VB, 01-03-2020 01:52 PM / Last Comment SolidMist420 1 Day Ago
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      1
    • 6  Replies
  15. [Issue Not Listed] anno 1800 arctic quest Journey wrong incorrect

    Started by:  Humility925, 1 Day Ago 04:14 PM / Last Comment Humility925 1 Day Ago
     
    • 0  Replies
  16. [Bug/Glitch] Double Crew on mounted Gun in new worlds.

    Started by:  Humility925, 1 Day Ago 04:01 PM / Last Comment Humility925 1 Day Ago
     
    • 0  Replies
  17. Bug Enbesa

    Started by:  BornFrmPain, 1 Day Ago 03:49 PM / Last Comment BornFrmPain 1 Day Ago
     
    • 0  Replies
  18. [Bug/Glitch] Research Institute

    Started by:  SirHarryPierce, 10-24-2020 06:46 PM / Last Comment Mr_Muscle 1 Day Ago
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    • 33  Replies
  19. [Bug/Glitch] Item Wrong definition

    Started by:  Humility925, 2 Days Ago 05:01 AM / Last Comment Humility925 2 Days Ago
     
    • 0  Replies
  20. [Crash/Freeze] DirextX: Present Failed

    Started by:  Jmclaus, 2 Days Ago 02:32 AM / Last Comment Jmclaus 2 Days Ago
     
    • 0  Replies

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