Forums: Anno 1800 - Player Support

Use this forum for any Technical & Connectivity Issues, Bug reporting and Gameplay Questions.

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  1. Release Notes and Overview of all Game Updates

    Started by:  Ubi-Com_Raven, 09-18-2019 01:18 PM / Last Comment Ubi-Thorlof 03-30-2021
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      1
    • 16  Replies
  2. Unable to play the game with DirectX12 ?

    Started by:  Ubi-Milky, 11-24-2020 03:24 PM / Last Comment Ubi-Milky 11-24-2020
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      6
    • 0  Replies
  3. How to use Player Support & Being a Ubisoft Companion

    Started by:  UbiFancy, 04-15-2019 11:26 PM / Last Comment Ubi-Thorlof 12-10-2019
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      1
    • 1  Replies
  4. Anno 1800 Support FAQs

    Started by:  UbiFancy, 04-15-2019 11:18 PM / Last Comment MOD_Freeway 08-08-2019
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    • 1  Replies
Threads   Likes Info Action
  1. [Bug/Glitch] Generous Innkeeper still bugged as of May 2021

    Started by:  Apparentape, 6 Days Ago 07:39 PM / Last Comment Apparentape 21 Hours Ago
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    • 4  Replies
  2. Anno 1800 crashes and says "an unexpected Directx error occurred. Present failed"

    Started by:  IMBRAV3, 08-10-2020 07:47 AM / Last Comment Rounoush1 1 Day Ago
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    • 30  Replies
  3. A Noticeable Improvement - micro freezes and hanging

    Started by:  Novisorbis, 04-08-2021 10:09 AM / Last Comment Novisorbis 2 Days Ago
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      1
    • 11  Replies
  4. [Bug/Glitch] Captain Tobias stuck at a pier

    Started by:  CUSTARD_TSUNAMI, 2 Days Ago 09:30 AM / Last Comment CUSTARD_TSUNAMI 2 Days Ago
     
    • 0  Replies
  5. [Accessibility] Why can't I play Anno 1800 offline?

    Started by:  ABigOlBear, 5 Days Ago 10:53 PM / Last Comment ABigOlBear 2 Days Ago
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      2
    • 5  Replies
  6. Unable to access DLCs on Laptop

    Started by:  malak2004, 2 Days Ago 06:47 PM / Last Comment SirHarryPierce 2 Days Ago
     
    • 1  Replies
  7. BUG: Sunken Treasures DLC 'The Queen's Favour' NO ACHIEVEMENT!

    Started by:  Lisowi, 11-28-2019 01:03 PM / Last Comment Falkthorn 3 Days Ago
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    • 2  Replies
  8. [Missing Content] I bought Year 1 season DLC but I don't have access to it

    Started by:  gierszon, 5 Days Ago 09:54 PM / Last Comment Ubi-Karl 3 Days Ago
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    • 3  Replies
  9. [Bug/Glitch] Money problems

    Started by:  cbogdand, 4 Days Ago 09:40 AM / Last Comment Ubi-Karl 3 Days Ago
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    • 1  Replies
  10. [Crash/Freeze] Game keeps freezing

    Started by:  KouyaDragon, 4 Weeks Ago 09:51 PM / Last Comment Ubi-Karl 3 Days Ago
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    • 10  Replies
  11. [Accessibility] failed to synchronise achievements message and game not starting

    Started by:  salinda1971, 5 Days Ago 08:27 PM / Last Comment Ubi-Karl 3 Days Ago
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    • 7  Replies
  12. [Gameplay] Fishing Docks

    Started by:  alberto877, 02-23-2021 11:52 PM / Last Comment daniel0108 3 Days Ago
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    • 10  Replies
  13. Achievement 'Major Discoveries' won't unlock

    Started by:  uncleseano, 03-31-2021 04:54 PM / Last Comment uncleseano 4 Days Ago
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    • 16  Replies
  14. [Crash/Freeze] Latest NVIDIA drivers result in low fps after certain time

    Started by:  MLGThrax, 12-19-2020 06:45 PM / Last Comment exS_Darkdoom 4 Days Ago
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      1
    • 51  Replies
  15. [Connectivity/Multiplayer] Online status: Matchmaking: not available

    Started by:  HexForger, 5 Days Ago 09:36 PM / Last Comment HexForger 4 Days Ago
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    • 5  Replies
  16. Go to Ubisoft response
     
     
    • 1  Replies
  17. Game crashing since last update

    Started by:  Marindos91, 1 Week Ago 08:44 PM / Last Comment Ubi-Milky 5 Days Ago
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    • 1  Replies
  18. [Crash/Freeze] Game freezes and lags since last update.

    Started by:  Farhorn, 02-10-2021 11:10 AM / Last Comment Ubi-Milky 5 Days Ago
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      20
    • 99  Replies
  19. [Bug/Glitch] Sorting population tiers

    Started by:  SirHarryPierce, 3 Weeks Ago 01:23 AM / Last Comment Ubi-Milky 5 Days Ago
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      1
    • 8  Replies
  20. [Bug/Glitch] Bumm Brimmel's attractiveness is still counted as a pollution

    Started by:  mtgrhox, 1 Week Ago 08:28 AM / Last Comment Ubi-Milky 5 Days Ago
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      1
    • 4  Replies

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