View Full Version : Uplay support non existant

12-06-2014, 11:12 AM
I bought Assassin's Creed Unity 5 days ago and have not been able to play as I can't activate it with Uplay.

I keep getting a message "There is a problem connecting to a Uplay service. We will restore the connection as soon as we can."

I have logged a query wit support 4 days ago and to date have not received a reply!!!!!!!!!!!!!!!

12-06-2014, 12:03 PM
Hi, support might be very busy at present, they will get back to you when able.

Please check that you have these ports open on your router:
Uplay Launcher:
TCP: 80, 443, 13000, 13005, 13200

These are required for Uplay to contact the servers.