View Full Version : [Ubisoft_Account] Help

12-04-2014, 05:49 PM
Edited: SVN_Simon

12-04-2014, 07:24 PM

Thank you for contacting us with your issue. Unfortunately the forum moderation team don't have access to your account information, so we can't look into account issues for you. Please contact the Ubisoft Support team for assistance, they will look into your case and make a decision. In general games are not transferred between accounts, however, depending on the circumstances of your situation they may be able to help.

You can contact support through our ticket system's webform found by clicking on "My questions" on this page: https://support.ubi.com and then clicking "Ask a Question".

If you have any issues using the webform, or if you cannot access your account, you can contact support for assistance through their Facebook page: https://www.facebook.com/UbisoftSupport, Twitter account: https://twitter.com/UbisoftSupport or by phone: https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI