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Ubi-Kay
12-04-2014, 11:38 AM
Hello everyone!

While we and other community members will try to help you here as much as we can, we still recommend that if you are encountering an issue with the game you should contact the Ubisoft Support team.

You can contact them by clicking HERE (https://support.ubi.com/en-GB/AskQuestion?platformid=52&productid=50024). Then following the steps below:

- Login with your existing Uplay account or create one by clicking ‘CREATE A UPLAY ACCOUNT’.
- Fill out the form describing your issue in the ‘Question’ box, entering a ‘Subject’ and selecting ‘Category’ and then clicking ‘Continue’.
- You will then be presented with a list of possible resolutions to your issue, if these do not help click the ‘Submit Question’ button.
- You will then soon be contacted by the Ubisoft Support team.

Please try to describe your issue in as much detail as you can.