View Full Version : PC [Ubisoft_Account] Can' redeem codes

11-30-2014, 12:03 AM
I have a problem. I have purchased The Arno and Elise figurines but I can't redeem the codes in the pamphlets. They also show in Initiates as "Not Owned" although I has them and I bought them from Ubishop. I have pics as proof. For the security reason I have blacked out the actual codes. Please tell me how to proceed. I have tried to enter the codes, but they are not working. I don't have the items incustomization menu eather.

http://i1273.photobucket.com/albums/y417/aksuox/Screenshots/WP_20141130_001_zps9f6a6e50.jpg (http://s1273.photobucket.com/user/aksuox/media/Screenshots/WP_20141130_001_zps9f6a6e50.jpg.html)
http://i1273.photobucket.com/albums/y417/aksuox/Screenshots/WP_20141130_002cencored_zps8b96bbfc.jpg (http://s1273.photobucket.com/user/aksuox/media/Screenshots/WP_20141130_002cencored_zps8b96bbfc.jpg.html)
http://i1273.photobucket.com/albums/y417/aksuox/Screenshots/WP_20141130_003_zps6bdb4406.jpg (http://s1273.photobucket.com/user/aksuox/media/Screenshots/WP_20141130_003_zps6bdb4406.jpg.html)

12-18-2014, 11:16 PM
Can someone in ubisoft help me with this!!! I wan't the stuff that i have paid for.

12-18-2014, 11:24 PM
Also Initiales is acting up. I was lv.14 but suddenly I have dropped to lv.9. What's up with that? Also initiales is telling me that I have only started AC Revelations althoug I have completed the game long time ago. I need some answers and I need'em fast. so please... Atleast tell me how to get the unlockable stuff that I have paid for.