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View Full Version : UPlay in game comes up slightly off screen



PigInMud
11-27-2014, 07:38 PM
UPlay in game comes up slightly off screen. I'm still using a CRT and it appears UPlay is not using the correct refresh rate, so it comes up enough off screen that I can't close it or do anything that runs along the top.

Ubi-Leorthian
11-27-2014, 08:50 PM
Hello PigInMud,

Thank you for contacting us with your issue. Unfortunately I'm uncertain on what you mean. Are you talking about the Uplay overlay when in game, or are you saying that the whole display for a game is displayed off to the side?

If this is happening in a specific game, I suggest you contact the Ubisoft Support team for more detailed technical assistance as they have access to more information on game-specific issues. You can contact support through our ticket system's webform found by clicking on "My questions" on this page: https://support.ubi.com and then clicking "Ask a Question".

If you have any issues using the webform, or if you cannot access your account, you can contact support for assistance through their Facebook page: https://www.facebook.com/UbisoftSupport, Twitter account: https://www.twitter.com/UbisoftSupport or by phone: https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI