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View Full Version : Ubisoft staff stop ignoring us! We want an update and our pre-order codes!!



Trip_To_The_Mind
11-25-2014, 07:56 PM
We want an update as it's been a week now and you continue to ignore us and the mods on here reply with the same repetitive tripe "Contact the seller for your code". "Please contact Ubisoft with a ticket" People have contacted you and still you do not reply.

Everyone is in the same position and are waiting on our pre-order bonus, you have failed to sort this out and continue to ignore the problem. To make things easy for the Ubisoft staff, I will explain what I am talking about.

http://g-ecx.images-amazon.com/images/G/02/uk-videogames/2014/PreOrders/FarCry4_BloodRuby._V350210459_.png

In order to redeem the Amazon-exclusive Blood Ruby Pack DLC, please follow the instructions below:

1. Visit www.farcrygame.com/preordercode
2. Log in to your Uplay account (if you do not have an account, you will need to create one)
3. Select the platform for which you have ordered the game from the list
4. Enter your code exactly as provided and click Submit
5. You will receive an email upon release of the game with the final information to unlock the bonus on your platform

We have followed these steps and received this email from Ubisoft:

http://static9.cdn.ubi.com/Newsletter_Common/en-GB/UK_05V2_156536.jpg


This was over a week ago and still no emails with further instructions on how to download our content. This is poor from Ubisoft, all the mods on here have not got a clue and blame the retailer for this yet the retailer has sent our codes to redeem on your website and then you request us to contact Ubisoft support for help. And when we contact support no one replies.

Sort it out as ignorance will not make your muck up disappear! We have been patient and waited and waited yet you still ignore us.