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nicozapata220
11-18-2014, 04:16 PM
Hi there, I'm trying to change my country of residence, (created this account on a rush years ago) and everywhere I check how to do this, it suggest to change this from the "edit profile" feature in my profile. That's not an option for this field since this field is not editable.
Other forums suggested to use the ticket tool in my profile, but it doesn't work.

Can you change my CoR? I believe this is affecting my Online experience in AC: Unity now... I can't play online with anyone. (this didn't affected me in the past so I never cared... but, now it's different.)

Regards!

Ubi-Leorthian
11-18-2014, 04:38 PM
Hello nicozapata220,

Thank you for contacting us. Unfortunately the forum moderators don't have access to your account information in order to look into the matter in more detail for you, you will need to contact the Ubisoft Support team directly for assistance.

You can contact support through our ticket system's webform found by clicking on "My questions" on this page: https://support.ubi.com and then clicking "Ask a Question".
If you have any issues using the webform, you can contact support for assistance through their Facebook page: https://www.facebook.com/UbisoftSupport, Twitter account: https://twitter.com/UbisoftSupport or by phone: https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI

nicozapata220
11-18-2014, 04:48 PM
Hello nicozapata220,

Thank you for contacting us. Unfortunately the forum moderators don't have access to your account information in order to look into the matter in more detail for you, you will need to contact the Ubisoft Support team directly for assistance.

You can contact support through our ticket system's webform found by clicking on "My questions" on this page: https://support.ubi.com and then clicking "Ask a Question".
If you have any issues using the webform, you can contact support for assistance through their Facebook page: https://www.facebook.com/UbisoftSupport, Twitter account: https://twitter.com/UbisoftSupport or by phone: https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI

I'll try to reach the vía facebook, the "ask a question" feature is the one I'm telling you it's not working.
Thanks for the update! I'll keep you posted.

regards!