View Full Version : Where is my game?!

11-14-2014, 05:37 PM
So in August i preordered unity because i love the assassins creed franchise and it comes to today after the delays and push backs, I get ready to play it as i get an email from ubisoft support saying:
'Thank you for ordering on Ubisoft. The product that you preordered is now available.'
and yet when i go to my uplay library there is nothing there, I've tried entering any and every possible code it could be from emails but none work, so where is it?
Any knowledge about this would be greatly appreciated.

11-14-2014, 05:39 PM
Hi and welcome to the forums, please open a ticket with Technical Support so they can check your order, the link is in my signature.