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topeira1980
10-10-2014, 09:36 AM
hi everyone.

it seems like COD:AW has started to allow players to pre-load the game. i find it a wise and cool choice to allow better speeds at release time and it's always cool to be able to play the game as soon as its available.

do you think ACU will be available to pre-load? if yes than any guess at when?

D_cover
10-10-2014, 09:46 AM
Without a doubt the game will have a pre-load on Steam and Origin. I don't know how it works on Uplay since I've never digitally pre-order a game on their. The latest I've seen a pre-load is 3 or 4 days before release. But it is just way to early for such a thing and people may leak certain info that Ubi aren't keen on letting people know about just yet.

Alphacos007
10-10-2014, 10:34 AM
Uplay does not offer Pre-Load atm, the first game to feature that will be The Crew. For Steam though, I'm sure there will be one, considering there have been pre-loads since brotherhood. Don't expect it any sooner than 2 or 3 days before release though.

YazX_
10-10-2014, 11:46 AM
According to Mr_Shade (Community Manager), ACU will not offer this feature, but everything is possible, we still have 1 month to go for release, so UPlay might offer preloading. and there is also a possibility that you dont need to download full game at once to play same as The Crew beta, there you could download 2GB out of 14GB and start playing while UPlay continue downloading in background which i found it an excellent feature.

topeira1980
10-10-2014, 11:48 AM
ah, bugger. i'd prefer not getting unity via steam. i prefer not needing both steam and uplay on at the same time. i prefer not having the game depend on two services.... if one is messed up than the game wont work, i guess :-\

Mr_Shade
10-10-2014, 03:25 PM
The Crew is the first title to offer the pre-loading, on Uplay - so ACU won't have it - sorry!

If that changes, we will update you - however it's unlikely.

naumaan
10-10-2014, 05:32 PM
what is pre loading ?

YazX_
10-10-2014, 05:41 PM
what is pre loading ?

Ability to download game files before release date (normally 1-3 days earlier) for digital copies, though you cannot play it since it will be locked by using some sort of files encryption, on release day the game will unlock and decrypt the files so you can start playing immediately instead of waiting to download.

naumaan
10-10-2014, 05:45 PM
Ability to download game files before release date (normally 1-3 days earlier) for digital copies, though you cannot play it since it will be locked, on release day the game will unlock and you can play immediately instead of waiting to download.

that sounds cool

RdJ1
11-06-2014, 05:27 PM
The Crew is the first title to offer the pre-loading, on Uplay - so ACU won't have it - sorry!

If that changes, we will update you - however it's unlikely.

So my Uplay client now says pre-loading starts on 10 November. Could anyone from Ubisoft confirm this?

CQMET_PenperOni
11-06-2014, 07:05 PM
what? where? mine doesn't show that D:
can we see a pic? D:

RdJ1
11-06-2014, 07:25 PM
what? where? mine doesn't show that D:
can we see a pic? D:

Of course you can ^^

Here you go:
http://s30.postimg.org/88c0fz21t/ACUpreload.png

It's in Dutch, but on the left it says "Pre-load begint op 2014-11-10" which means "Pre-load begins on 2014-11-10" (as you might have figured :P).

Alphacos007
11-06-2014, 07:30 PM
Awesome, seems like they heard all the people crying for pre load here on the forums! :)

The same goes for the Steam version!
http://puu.sh/cFM6B/a879da0981.png

CQMET_PenperOni
11-06-2014, 07:52 PM
my Unity doesn't even show in the game list T-------------------T

Spikey1989
11-06-2014, 07:53 PM
i cant even see the game in uplay :O

RdJ1
11-06-2014, 07:54 PM
I pre-ordered the gold edition from the Ubi shop earlier today and when I started Uplay shortly after that, it was in the games list...

CQMET_PenperOni
11-06-2014, 07:54 PM
Yea Spikey, same here D:
Ubi? help us, please??????

CQMET_PenperOni
11-06-2014, 07:57 PM
RdJ1 (http://forums.ubi.com/member.php/667915-RdJ1), when you bought the game, did you get the pre-order code?

RdJ1
11-06-2014, 08:01 PM
RdJ1 (http://forums.ubi.com/member.php/667915-RdJ1), when you bought the game, did you get the pre-order code?

Do you mean for the Unite pre-order program? Yes, I did.

CQMET_PenperOni
11-06-2014, 08:07 PM
hmmmmm that could be the "problem", those who didn't get the code, still have to wait for 11/11 to download it :(
thanks RdJ1 (http://forums.ubi.com/member.php/667915-RdJ1) ! :)

RdJ1
11-06-2014, 08:17 PM
Well, I would have had to wait until 13 November, because I'm in Europe :P

YazX_
11-06-2014, 09:47 PM
So my Uplay client now says pre-loading starts on 10 November. Could anyone from Ubisoft confirm this?

ummmm, could you please post a screenshot?

nultma
11-06-2014, 09:51 PM
ACU has also been removed from the steam store world wide? What does this mean for those of us with the game already in our libraries? If we wish to purchase a seasons pass in the future how will we do so?

Alphacos007
11-06-2014, 09:57 PM
ACU has also been removed from the steam store world wide? What does this mean for those of us with the game already in our libraries? If we wish to purchase a seasons pass in the future how will we do so?

Yes, it was removed from everywhere. If you already have the game on your library, you have nothing to fear. About the season pass, well, only god knows at the moment,

RdJ1
11-06-2014, 10:02 PM
ummmm, could you please post a screenshot?

I did, see post #12 (http://forums.ubi.com/showthread.php/931188-Pre-loading-ACU/page2#post10311845).


ACU has also been removed from the steam store world wide? What does this mean for those of us with the game already in our libraries? If we wish to purchase a seasons pass in the future how will we do so?

That explains why I couldn't find it there ^^

Spikey1989
11-06-2014, 11:30 PM
i did also get the code for the unite-preorder program. but i couldnt add it in uplay only at the unite site. i pre-orderd back in july.

UbiJustin
11-07-2014, 01:02 AM
For clarification, if you are in EMEA (Europe, Middle East, Asia) and you purchased Unity from the Uplay shop, you will be able to pre-load the game on Monday, November 10th.

Adding on to what Mr. Shade said earlier, pre-load will not be available for Unity in NCSA regions through Uplay.

Spikey1989
11-07-2014, 08:05 AM
ty johkr!

x___Luffy___x
11-07-2014, 11:35 AM
hi there, i got the gold edition from Origin. does origin will support preload if anyone knows ??
it just shows me that game will be available nov 13. does anyone know about it ?

RdJ1
11-07-2014, 01:09 PM
For clarification, if you are in EMEA (Europe, Middle East, Asia) and you purchased Unity from the Uplay shop, you will be able to pre-load the game on Monday, November 10th.

Awesome :)

CQMET_PenperOni
11-07-2014, 04:28 PM
may i join your team, to see if i get the uplay points? :(
RdJ1 (http://forums.ubi.com/member.php/667915-RdJ1) or Spikey1989 (http://forums.ubi.com/member.php/685391-Spikey1989) ?

Shaftex
11-07-2014, 05:16 PM
My copy is available in my Uplay client.
I live in Canada so Pre-Loading isn't available for me but oh well! Ubisoft still gets my love honey booboo

http://oi61.tinypic.com/f44ftx.jpg

Vexituz
11-07-2014, 05:43 PM
For clarification, if you are in EMEA (Europe, Middle East, Asia) and you purchased Unity from the Uplay shop, you will be able to pre-load the game on Monday, November 10th.

Adding on to what Mr. Shade said earlier, pre-load will not be available for Unity in NCSA regions through Uplay.

well, how about steam? could we download from november 10th too?

Alphacos007
11-07-2014, 05:48 PM
well, how about steam? could we download from november 10th too?

Yes.

Vexituz
11-07-2014, 05:50 PM
Yes.

in asia region as well?

fido9dido
11-08-2014, 11:19 AM
For clarification, if you are in EMEA (Europe, Middle East, Asia) and you purchased Unity from the Uplay shop, you will be able to pre-load the game on Monday, November 10th.

Adding on to what Mr. Shade said earlier, pre-load will not be available for Unity in NCSA regions through Uplay.

Great, so Monday at what time? GMT+/- ??

x___Luffy___x
11-08-2014, 03:40 PM
Anyone knows if there is an option for preload on origin ?

Spikey1989
11-08-2014, 03:48 PM
may i join your team, to see if i get the uplay points? :(
RdJ1 (http://forums.ubi.com/member.php/667915-RdJ1) or Spikey1989 (http://forums.ubi.com/member.php/685391-Spikey1989) ?

if u are talking about unite team. the team i'm in is full :/
if not that, what team are u asking about? :D

LordCrash88
11-08-2014, 05:30 PM
Anyone knows if there is an option for preload on origin ?

I wanted to ask exactly the same question. Preload on Steam possible?

Alphacos007
11-08-2014, 08:44 PM
I wanted to ask exactly the same question. Preload on Steam possible?

Yes, the pre-load on Steam open 10th november.

Fiddelcastor
11-08-2014, 10:54 PM
Yes, the pre-load on Steam open 10th november.

On origin too?

Thanks

Alphacos007
11-08-2014, 10:57 PM
On origin too?

Thanks

No idea, I don't use Origin.

Fiddelcastor
11-08-2014, 11:11 PM
No idea, I don't use Origin.
Ok I Will see :)

KingRobertXI
11-09-2014, 05:56 PM
So,

the game not show up in my Libary and the Order only say "Submitted" mean this, we get our PreLoad as well tomorrow or not? =(

Zog789
11-09-2014, 06:46 PM
Does anyone know if we will be able to pre-load ACU through steam i pre ordered the gold edition and i would like to be able play the second the game is released

MaceMagoo
11-09-2014, 06:49 PM
I thought it had been taken off of Steam?

Alphacos007
11-09-2014, 06:54 PM
It was already added back to Steam.

Answering the question, the pre-load will open tomorrow, 10th november.

Hasmatguy
11-09-2014, 07:34 PM
When the origin preload?

x___Luffy___x
11-09-2014, 07:53 PM
When the origin preload?

i wanna know this too. does origin also support preload for ACU ?

CQMET_PenperOni
11-09-2014, 08:13 PM
The steam pre-load will start tomorrow o/ 10/11

naumaan
11-09-2014, 08:55 PM
According to the date the pre load should be started on 10th of november, but which 10th of november, UK ... USA .. Europe ? ..

its already 10th here started .. and I am waiting when can i start preload .. and there is no option yet

so what is the exact time of pre load starting ?

youknowwho77
11-09-2014, 09:04 PM
According to the date the pre load should be started on 10th of november, but which 10th of november, UK ... USA .. Europe ? ..

its already 10th here started .. and I am waiting when can i start preload .. and there is no option yet

so what is the exact time of pre load starting ?
I would really want to know that too!

shiva_sam
11-09-2014, 09:21 PM
steam pre-load started?

CQMET_PenperOni
11-09-2014, 09:49 PM
not yet
and just to be sure, the pre-load on steam will start tomorrow for those that the game will be available 11/11
the other regions i have no idea

KingRobertXI
11-09-2014, 10:02 PM
Up

Bahjabroni
11-09-2014, 10:51 PM
According to the date the pre load should be started on 10th of november, but which 10th of november, UK ... USA .. Europe ? ..

its already 10th here started .. and I am waiting when can i start preload .. and there is no option yet

so what is the exact time of pre load starting ?

Only 3 regions are able to pre-load Unity: Europe, Middle East, and Asia.

As for what time it triggers, I would guess GMT or CET. uPlay doesn't react regionally like Steam does most of the time. It may not be until 1pm EST as thats when the Steam pre-load will likely start on the 10th. Restart uPlay regularly and see if it unlocks sooner.

Hell, I remember Splinter Cell Blacklist the entire world had to wait for 2pm Pacific Time (it was delayed an hour) for the game just to launch. There was no pre-load at all for it.

Bahjabroni
11-09-2014, 11:09 PM
steam pre-load started?

No, it hasn't.

nultma
11-09-2014, 11:49 PM
I'll post as soon as I see it goes up, but it's likely that I'll just find out on the forums haha

YazX_
11-09-2014, 11:52 PM
i guess no one knows since the pre-load feature is new to UPlay and the first game to support it is ACU, only way to tell is to check it out through out the day and see if it allows you to pre-load or not.

fido9dido
11-10-2014, 12:11 AM
So,

the game not show up in my Libary and the Order only say "Submitted" mean this, we get our PreLoad as well tomorrow or not? =(
My assumption would be that u would be treated as NA

Rekalty
11-10-2014, 12:26 AM
Half an hour to midnight between 10th and 11th, GMT, guess we'll find out soon enough...

Alphacos007
11-10-2014, 12:57 AM
not yet
and just to be sure, the pre-load on steam will start tomorrow for those that the game will be available 11/11
the other regions i have no idea

Actually it's quite the contrary. The pre-load will be available tomorrow for people who have the game releasing on the 13th. Nothing has been said about the ones getting it on the 11th. But Steam usually open the pre-load for all regions at the same time, so suppose this will be the same case.

itoamanevernude
11-10-2014, 01:03 AM
Got this game on Uplay through the Nvidia promo for buying a 970 GTX. Anyone know if/when is the Uplay pre-load for this game? I take it will be tomorrow as the game releases here on the 11th, but that would only be the case if there is a pre-load.

Alphacos007
11-10-2014, 01:09 AM
The pre-load on Uplay is only available to the EMEA regions, which get the game only on the 13th. If you're in the region where it releases on the 11th, then no pre-load for you, sorry.

seraphiel_raze
11-10-2014, 01:27 AM
When will preload be ready couse I have the preload button but it isnt working yet.??

I'm from Croatia, so GMT +1


THanks

itoamanevernude
11-10-2014, 01:33 AM
The pre-load on Uplay is only available to the EMEA regions, which get the game only on the 13th. If you're in the region where it releases on the 11th, then no pre-load for you, sorry.

Why would their not be a pre-load on Ubisofts' own digital platform? That's just ridiculous.

naumaan
11-10-2014, 01:55 AM
Only 3 regions are able to pre-load Unity: Europe, Middle East, and Asia.

As for what time it triggers, I would guess GMT or CET. uPlay doesn't react regionally like Steam does most of the time. It may not be until 1pm EST as thats when the Steam pre-load will likely start on the 10th. Restart uPlay regularly and see if it unlocks sooner.

Hell, I remember Splinter Cell Blacklist the entire world had to wait for 2pm Pacific Time (it was delayed an hour) for the game just to launch. There was no pre-load at all for it.

according to greenwich time .. its already 12:54 am ... that leaves us to question the time again !

Bahjabroni
11-10-2014, 02:06 AM
Why would their not be a pre-load on Ubisofts' own digital platform? That's just ridiculous.

Its a new feature with uPlay. I agree with you, but this is the way its been for uPlay only versions for a while now. The Crew will be the first uPlay game that will offer a preload worldwide for those who only have the uPlay version. Unity is the first to offer one at all.

There's not and will not be a uPlay preload for Unity outside of EMEA though. Have to wait until launch, which will hopefully be midnight Tuesday, but that isn't known yet.

Bahjabroni
11-10-2014, 02:16 AM
according to greenwich time .. its already 12:54 am ... that leaves us to question the time again !

Im in a region thats unable to pre-load so its not a high priority piece of knowledge for me. It launches on the 11th for me. The pre-load is for the people that have to wait til the 13th.

If it hasnt kicked off yet, I would guess start of the business day when people are in the office would be when it will begin.

Vexituz
11-10-2014, 02:29 AM
still waiting for pre-download :(

i hope it came before tonight

naumaan
11-10-2014, 02:33 AM
Im in a region thats unable to pre-load so its not a high priority piece of knowledge for me. It launches on the 11th for me. The pre-load is for the people that have to wait til the 13th.

If it hasnt kicked off yet, I would guess start of the business day when people are in the office would be when it will begin.

as in the preload context, we will be allowed for just download .. and we cannot play it until 13 november .. so i guess we are all in same boat ..

itoamanevernude
11-10-2014, 04:47 AM
Its a new feature with uPlay. I agree with you, but this is the way its been for uPlay only versions for a while now. The Crew will be the first uPlay game that will offer a preload worldwide for those who only have the uPlay version. Unity is the first to offer one at all.

There's not and will not be a uPlay preload for Unity outside of EMEA though. Have to wait until launch, which will hopefully be midnight Tuesday, but that isn't known yet.

Not that I don't believe you but is there a source for this?

ZASohm
11-10-2014, 04:58 AM
The pre-load on Uplay is only available to the EMEA regions, which get the game only on the 13th. If you're in the region where it releases on the 11th, then no pre-load for you, sorry.

And do you happen to know about pre-load on Steam? Sorting through all of the threads has turned up nothing but mixed answers and supposition and I can't find anything resembling an official announcement or press release

CQMET_PenperOni
11-10-2014, 05:43 AM
Actually it's quite the contrary. The pre-load will be available tomorrow for people who have the game releasing on the 13th. Nothing has been said about the ones getting it on the 11th. But Steam usually open the pre-load for all regions at the same time, so suppose this will be the same case.

ooooooooooh got it, thanks!
sorry, my bad

D_cover
11-10-2014, 06:03 AM
I heard tomorrow at 7pm. UK timezone. Can't confirm if it is legit.

Bahjabroni
11-10-2014, 06:10 AM
Not that I don't believe you but is there a source for this?

Yea search the forum. One of the community dudes/devs has said so about 900 times. Its EMEA only for uPlay preloading cause they dont get the game til the 13th.

Bahjabroni
11-10-2014, 06:11 AM
And do you happen to know about pre-load on Steam? Sorting through all of the threads has turned up nothing but mixed answers and supposition and I can't find anything resembling an official announcement or press release

I imagine the Steam pre-load will start upon server refresh which is 1pm EST for Steam. Its not even the 10th yet at Valve HQ.

LeftistHominid
11-10-2014, 06:38 AM
Ubisoft is making a recipe for chaos by not doing a preload on a 50GB game. I've preordered the retail copy, which I hear has five DVDs. Also, because of the crazy specs, I don't know if I can even play this (my CPU, storage, and RAM are good enough, but my GTX 760 is a mark under the minimum).

Have they said how big the day 1 patch is?

h3llfire741
11-10-2014, 09:09 AM
Bloody hell, no pre-load for a 40+gb game. I was hoping that pre-load be available on the 10th so people can immediately start playing on the 11th. Guess I will be spending the whole day off downloading instead of playing :/

KingRobertXI
11-10-2014, 12:21 PM
That sucks quite hard. Biggest mistake to get it trough Nvidia :P

masterofmoney11
11-10-2014, 01:01 PM
I have recently bought AC:Unity on Uplay. However, it has not showed up in my games list. I therefore cannot pre-download and I'm afraid it won't show up at all (not even on release).

The reason I think it should already be visible (I realise that isn't common until (a few days prior) to release) is that I know several people in my region (The Netherlands) that are able to pre-download and they can see the game in their uplay account. I've ticked all the boxes in uplay. So it's not hidden (under more: show all hidden games), it is not installed (tick box all games). What am I missing/doing wrong? Alternatively, what is going wrong in uplay?

All help will be appreciated!

YazX_
11-10-2014, 01:11 PM
Pre-load has not started yet, it should start today and the game will release in the 11th for U.S, 13th for EMEA and 14th for UK, however, it might take some time to appear under your games list in UPlay client. you are not doing anything wrong, as long as you placed your pre-order successfully and got your confirmation email then you should be fine.

Anyway, if it didn't appear throughout the day, although there is nothing to worry about, but please contact support, link is in my sign.

Rekalty
11-10-2014, 01:27 PM
Preload has started for me, as of around 2 hours ago... Just passed 30%

Rekalty
11-10-2014, 01:37 PM
Been preloading through Uplay for the last 2 hours or so... Not sure when Steam preload starts, though.

Mr_Shade
11-10-2014, 01:38 PM
The pre-load system on Uplay may take some time to appear across the EMEA so please don't worry too much, as you have a confirmed order. :)

You can try signing out of uplay - rebooting - and signing in again, just in case it's confused - or you need to update the Uplay PC client - pre-loading is a new service, only supported on the latest Uplay PC.

If it does not appear by the end of the day, please get in touch with Store support directly with your order details and they can double check ;)



Others: please note pre-loading is not available in NCSA

Hypnotic82
11-10-2014, 01:39 PM
Been preloading through Uplay for the last 2 hours or so... Not sure when Steam preload starts, though.

How big is the download size?

Mr_Shade
11-10-2014, 01:41 PM
FYI:
The pre-load system on Uplay may take some time to appear across the EMEA so please don't worry too much, as you have a confirmed order.

You can try signing out of uplay - rebooting - and signing in again, just in case it's confused - or you need to update the Uplay PC client - pre-loading is a new service, only supported on the latest Uplay PC.

If it does not appear by the end of the day, please get in touch with Store support directly with your order details and they can double check



Others: please note pre-loading of ACU on Uplay is not available in NCSA

Rekalty
11-10-2014, 01:43 PM
How big is the download size?
For me, it's 41'761MB. Saw someone else on Reddit say his was around 38GB.

Mr_Shade
11-10-2014, 01:45 PM
For me, it's 41'761MB. Saw someone else on Reddit say his was around 38GB.

Differences in size can be down to language packs installed etc.

Rekalty
11-10-2014, 01:52 PM
Differences in size can be down to language packs installed etc.
Ay, that's what I assumed. Localization, and so on. There's also supposed to be a Day One Patch, not sure if it's included in my initial download, or if it arrives on release. Reddit posts indicate that said patch is around 800mb for the PS4, so it's likely roughly the same for PC.

PeterWeaver
11-10-2014, 01:52 PM
Thanks Shade, also I missed the big PRELOAD button at left aagh - preloading now here in London

KGMania2005
11-10-2014, 02:03 PM
.......gotta love a forum that requires you to enter a capacha string before you post.......

Anyways so any word on Steam pre-load time. Makes no real since to me why the justification of having Europe preload on UPLAY because they get the game later but none for the US...and why they get their preload a few days earlier when us in the US who preordered it on steam wont even apparently get a full 24 hours to download the thing.

Kinda poor doings if you ask me, considering that another major game that releases next week from EA , Dragon Age Inquistion which apparetnly is only 26 gb install will have TWO days to preload.

and once i actually get the 40 gb downloaded......still no garentee ill be able to run it..(lower card but i had no troulbe with any other major game lately). the whole POINT of a preload is so that users can play the game as soon as it comes out.......but if you wait till the latest minute to allow preloads for a 40 gb game......kinda defeats the purpose doesnt it?

Mr_Shade
11-10-2014, 02:08 PM
Steam would be in charge of when they allowed pre-loading - same as the release time on the release day.


I can only refer you to speak to them directly..


Re: pre-loading n Uplay - it's a new service being trialed, so I'm sorry it's not available everywhere at present.

LavaCaverns
11-10-2014, 02:11 PM
Yeah I WAS downloading 41761 MB then at the 15% mark i get the pop up needs to restart to get an update. With no pause option i had to go 'ok'.
Restarted preload from scratch which now reads 35657 MB. Oh and an option to pause downloads.
Great.
Sighz

Rekalty
11-10-2014, 02:14 PM
.......gotta love a forum that requires you to enter a capacha string before you post.......

Anyways so any word on Steam pre-load time. Makes no real since to me why the justification of having Europe preload on UPLAY because they get the game later but none for the US...and why they get their preload a few days earlier when us in the US who preordered it on steam wont even apparently get a full 24 hours to download the thing.

Kinda poor doings if you ask me, considering that another major game that releases next week from EA , Dragon Age Inquistion which apparetnly is only 26 gb install will have TWO days to preload.

and once i actually get the 40 gb downloaded......still no garentee ill be able to run it..(lower card but i had no troulbe with any other major game lately). the whole POINT of a preload is so that users can play the game as soon as it comes out.......but if you wait till the latest minute to allow preloads for a 40 gb game......kinda defeats the purpose doesnt it?

You're blaming Ubisoft that your PC might not be able to run the game?... Brilliant. Also, like Shade says, Ubisoft is not in charge of when Steam starts their preload. Also, good job calling two days in advance "last minute" - we could use more trolls like you here. US gets the game two days earlier, but doesn't get as long to preload, it's a pretty sweet tradeoff for them, I wouldn't mind having to wait a few hours to preload, if it means I would be able to play the game tomorrow instead of waiting 2 days because of some silly people that don't seem to have learned about the internet yet.

masterofmoney11
11-10-2014, 02:14 PM
I realised I had not updated my uplay to version 4.9.1 prior to buying the game. I have now, but could this have the effect of the game not showing up on my list? Or is it really Ubisoft randomness?

adi087
11-10-2014, 02:17 PM
Hello,
for people who pre-ordered game in other shops(no ubishop/uplay) will be pre-load?

Rekalty
11-10-2014, 02:19 PM
Hello,
for people who pre-ordered game in other shops(no ubishop/uplay) will be pre-load?
If you didn't buy a digital edition, you wouldn't have pre-loading. (or at least, didn't get an edition that gave you the CD-Key already)

adi087
11-10-2014, 02:22 PM
If you didn't buy a digital edition, you wouldn't have pre-loading. (or at least, didn't get an edition that gave you the CD-Key already)

Thanks man. I expect this.

Mr_Shade
11-10-2014, 02:25 PM
I realised I had not updated my uplay to version 4.9.1 prior to buying the game. I have now, but could this have the effect of the game not showing up on my list? Or is it really Ubisoft randomness?

pre-loading is only supported on the latest version, so that could be why it wasn't there ;)

Mr_Shade
11-10-2014, 02:27 PM
The pre-load system may take some time to appear across the EMEA so please don't worry too much, as you have a confirmed order.

You can try signing out of uplay - rebooting - and signing in again, just in case it's confused - or you need to update the Uplay PC client - pre-loading is a new service, only supported on the latest Uplay PC.

If it does not appear by the end of the day, please get in touch with Store support directly with your order details and they can double check



Others: please note pre-loading is not available in NCSA

wichking
11-10-2014, 03:15 PM
i have the latest version and cant preload aswell

fido9dido
11-10-2014, 03:16 PM
pre-loading is only supported on the latest version, so that could be why it wasn't there ;)

Should i expect to have a preload with Guillotine digital? cuz so far it doesn't show for me in uplay, i logged out and closed it multiple time and No live support really O.o
It just did appeared

rhenlo
11-10-2014, 03:34 PM
Im in California purchased digital copy through uplay, have the latest version no pre-load?

Salty_Popcorn_
11-10-2014, 03:38 PM
Anyone know if we will get a pre load option on origin as its in my library but all it gives me is a release date and time for tomorrow but no pre load

Rekalty
11-10-2014, 03:39 PM
Im in California purchased digital copy through uplay, have the latest version no pre-load?
There's no preload for America, since you get it tomorrow. Sounds like a midnight release too, so it's not that many hours until you can download and play the game.

masterofmoney11
11-10-2014, 03:40 PM
Alright, all is well in the lands of this Assassin. Unity has appeared in my games list. It most likely was due to my failing to update uplay to its latest version. After I did it took a couple of hours. Original problem: SOLVED! Thanks for all the help/suggestions (and the speed with which you all responded)! Fingers crossed that the Ubisoft servers will continue to be up and running and won't slow down too much.

Rekalty
11-10-2014, 03:41 PM
You would have to ask EA/Origin about that...

RdJ1
11-10-2014, 03:41 PM
Im in California purchased digital copy through uplay, have the latest version no pre-load?

That's because there's no pre-loading in your region (the Americas), as Mr_Shade mentioned before.

Salty_Popcorn_
11-10-2014, 03:43 PM
You would have to ask EA/Origin about that...

I did but you know how EA are like they are useless

Rekalty
11-10-2014, 03:46 PM
I did but you know how EA are like they are useless
Then why did you buy it through them...

Salty_Popcorn_
11-10-2014, 03:55 PM
Then why did you buy it through them...

I got a good deal on origin for this game and far cry 4 and origin is much better than Uplay and i cannot buy this or far cry 4 on steam because I'm from the UK and they removed it from steam

ll_Spartan_ll
11-10-2014, 04:08 PM
i got a pick your path card when i bought my new graphics card and selected ACU but i cant pre-load ACU and it is not showing up in my library.

AntiChrist7
11-10-2014, 04:08 PM
Didnt want to open a new topic, but is there anything the people who ordered a physical copy should be aware of? Since i bought the game with the same Uplay/ubishop account, and im registred with the account in the UNITE pre-order program

x___Luffy___x
11-10-2014, 04:10 PM
i wanna know this too, i also bought from Origin .

iNvid22
11-10-2014, 04:18 PM
Unlikely, but...

US unlock time on origin equates to tomorrow at 8am - I'm sure you know how to unlock it at that time. Then its just a matter of putting the key into uplay and downloading

Bahjabroni
11-10-2014, 04:24 PM
This question has been asked and answered about 50 times in this forum and on the front page no less.

You need to do a few things

- First, if you're in the US/North America or Central/South America, NO you can't preload at all no matter where you purchased from. Preload for this game is only available for those in regions where it comes out the 13th/14th.

If you're in a pre-load region (Europe, Middle East, Asia:

- Update uPlay. As simple as starting it or restarting it if you've left it open.
- Check your order history. Go to shop.ubi.com to do that. The order should have changed from Submitted to Confirmed. If its not changed, you wont be able to preload yet. Depending on when you purchased the game you may want to contact Ubi support to see what they say. If its changed to Confirmed, see if a key has been added to the invoice. If you see one just copy/paste it into uPlay. If you just went through the purchase today, just wait a little longer and it should pop up. It took a few hours for it to go into my Uplay library. If its been a few days and you're in a pre-load region, contact support.

Vexituz
11-10-2014, 05:20 PM
This question has been asked and answered about 50 times in this forum and on the front page no less.

You need to do a few things

- First, if you're in the US/North America or Central/South America, NO you can't preload at all no matter where you purchased from. Preload for this game is only available for those in regions where it comes out the 13th/14th.

If you're in a pre-load region (Europe, Middle East, Asia:

- Update uPlay. As simple as starting it or restarting it if you've left it open.
- Check your order history. Go to shop.ubi.com to do that. The order should have changed from Submitted to Confirmed. If its not changed, you wont be able to preload yet. Depending on when you purchased the game you may want to contact Ubi support to see what they say. If its changed to Confirmed, see if a key has been added to the invoice. If you see one just copy/paste it into uPlay. If you just went through the purchase today, just wait a little longer and it should pop up. It took a few hours for it to go into my Uplay library. If its been a few days and you're in a pre-load region, contact support.

how about steam user? :tehee

CQMET_PenperOni
11-10-2014, 05:24 PM
This question has been asked and answered about 50 times in this forum and on the front page no less.

You need to do a few things

- First, if you're in the US/North America or Central/South America, NO you can't preload at all no matter where you purchased from. Preload for this game is only available for those in regions where it comes out the 13th/14th.

If you're in a pre-load region (Europe, Middle East, Asia:

- Update uPlay. As simple as starting it or restarting it if you've left it open.
- Check your order history. Go to shop.ubi.com to do that. The order should have changed from Submitted to Confirmed. If its not changed, you wont be able to preload yet. Depending on when you purchased the game you may want to contact Ubi support to see what they say. If its changed to Confirmed, see if a key has been added to the invoice. If you see one just copy/paste it into uPlay. If you just went through the purchase today, just wait a little longer and it should pop up. It took a few hours for it to go into my Uplay library. If its been a few days and you're in a pre-load region, contact support.


I just notice this on my order....thing:
"The order will be send after the date of liberation 31/12/2014 for AC Unity Gold Edition"
WTF??????? 31/12?????????

RdJ1
11-10-2014, 06:03 PM
Yeah I WAS downloading 41761 MB then at the 15% mark i get the pop up needs to restart to get an update. With no pause option i had to go 'ok'.
Restarted preload from scratch which now reads 35657 MB. Oh and an option to pause downloads.
Great.
Sighz

It did not restart from scratch. It just doesn't account for the part you already downloaded anymore. So the ~6 GB you already downloaded are already on your pc, just the numbers don't take them into account anymore.

Bahjabroni
11-10-2014, 07:01 PM
I just notice this on my order....thing:
"The order will be send after the date of liberation 31/12/2014 for AC Unity Gold Edition"
WTF??????? 31/12?????????


Ignore it. Its a placeholder and is the same for everyone. Its been like that for as long as I can remember with uPlay preorders.

Bahjabroni
11-10-2014, 07:03 PM
how about steam user? :tehee

Wait until the preload on Steam starts.

KGMania2005
11-10-2014, 07:26 PM
still no f-ing preload what the hell is going on? ........God. 40 gb game and they wait till the 11th hour to turn on preloads.

KGMania2005
11-10-2014, 07:29 PM
actually at this moment im giving more points to EA then Ubisoft right now. EA at least does things right in origin by a) allowing returns of its own games and b) allowing timely preloads and letting you know on the game info WHEN the game is avaible for preload and WHEN it unlocks when you buy it. No guessing, no refreshing no forum spamming.

why in the hell coudnt ubisoft do the same ? So now we are all sitting here like a bunch of idiots refreshing our PC screens "hoping" for it to start soon beaus unless you have a 1 tb internet speed it will likely take you about 14 hours or so to download the damn thing.

but yeah im not cancelling im mad. i want to see when it happens and if the dang thing doesnt work for my pc grrrrrr. maybe EA actually isnt the company with the biggest issues.

hell we know how much of a let down watch dogs was

but I still want to play this game damn it.

sighs.

Vexituz
11-10-2014, 07:43 PM
Wait until the preload on Steam starts.

https://scontent-b-sin.xx.fbcdn.net/hphotos-xpf1/v/t1.0-9/10432989_10203642395315943_2891614659607791520_n.j pg?oh=a70e703d1c3469a2a9631c665414f4dd&oe=54E93634

well it actually just start... go to sleep then hahah

gg liao

Snake_Pliskiin
11-10-2014, 07:49 PM
When the pre-load will be available in Uplay (all america)?
man... i hate uPlay for that.

Alphacos007
11-10-2014, 07:52 PM
When the pre-load will be available in Uplay (all america)?
man... i hate uPlay for that.

It won't. On Uplay, there will only be pre-load for the EMEA regions. No america, unfortunately.

wichking
11-10-2014, 07:56 PM
Just be happy you can unlock the game tommorow. Since we poor europeans cant for some reason.

Snake_Pliskiin
11-10-2014, 07:59 PM
Mental note: Never buy anything on Uplay.

wichking
11-10-2014, 08:05 PM
i didnt even buy it iam still pissed D;

RdJ1
11-10-2014, 08:16 PM
still no f-ing preload what the hell is going on? ........God. 40 gb game and they wait till the 11th hour to turn on preloads.

Mental note: Never buy anything on Uplay.

why in the hell coudnt ubisoft do the same ?

The question should be: Why the hell can't you people just read?

Ubisoft are making an effort to bring pre-loading to Uplay. The Crew is supposed to be the first game that supports this, but they're using ACU as a test case in part of the world. When The Crew releases, there will be pre-loading world wide.

Also, ACU releases 2 days earlier in the Americas than in the rest of the world, so you'll probably still be able to play it before those people.

They have stated this info on these forums and even in this thread a million times but you're so busy complaining you don't have time to read it...

RdJ1
11-10-2014, 08:23 PM
Why does my download speed drop to 1-5 kB/s every couple of hours without going back up again? I have to restart Uplay (once I notice) to fix it.

Thabetfraij
11-10-2014, 08:34 PM
Why in uplay there is no preloade **** this ****

Devst8nDscoDve
11-10-2014, 08:54 PM
Where the hell is the Origin preload?? This is the reason people hate Uplay and Origin. We have no clue what is going on.

Thabetfraij
11-10-2014, 08:55 PM
the same thing with me in uplay dame fuaack this shiit

Alphacos007
11-10-2014, 08:58 PM
I don't think that there will be an Origin pre-load. It barely does it for their own games.

Thabetfraij
11-10-2014, 09:12 PM
what now and when they will release ac unity on uplay (wtf is this) people tired from this

nultma
11-10-2014, 09:14 PM
I know I'm late to the party guys but the steam download was 37.7GB.

I've already finished it and preparing to play at 11pm tomorrow night ;)

Rekalty
11-10-2014, 09:16 PM
Why does my download speed drop to 1-5 kB/s every couple of hours without going back up again? I have to restart Uplay (once I notice) to fix it.
No clue, it did the same for me, seemed to slow down after around 2 hours. Restarting (or disabling internet, waiting until Uplay looses connection and re-enable it seemed to make it throttle back to full speed again... and then slow down again after another 2 hours... It's pretty darn silly, but no clue how else to fix it.

Thabetfraij
11-10-2014, 09:16 PM
I know I'm late to the party guys but the steam download was 37.7GB.

I've already finished it and preparing to play at 11pm tomorrow night ;)

**** u :D

nultma
11-10-2014, 09:20 PM
**** u :D

it only took an hour :cool: