View Full Version : Pre-Ordered from Walmart, Didn't Receive Any Reservation Code for 5 free spins

09-04-2014, 04:41 PM
I was watching this here:

It shows how once you pre order, you can get 5 free spins to win in game stuff and out of game stuff.

I ordered from Walmart.com and they never sent me any code, it wasn't on my receipt, and no further emails came from anyone.

What can I do to get this reservation code so that I can enter it to get the 5 free spins every friday?

09-04-2014, 06:13 PM
Their website says the code should be emailed to you within 2 weeks of placing your order. So if two weeks passed, you don't see it on your receipt, you didn't get any emails, etc. Then you'll need to contact Wal-mart for the spin to win code.

If they can't/won't help you then https://support.ubi.com should be able to help (just take a pic of your receipt or invoice).

09-05-2014, 11:31 AM

Walmart are the people to contact - if after the 2week period has expired, you should contact them directly.

Ubisoft support might not have access to issue you a code, due to them being issued directly from the retailer.