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FngPunks360
08-10-2014, 11:14 PM
hello I don't normally do this but I bought a 10$ starter pack from Xbox yesterday i got everything that was listed HOWEVER.. it says '15 days of kudos and xp boost' and it has run out already is this a typo and you meant 15 HOURS or is this a bug and i still have 14 days that isn't active for some reason? please let me know what i can do to speed along the fix that being said i love the game and paid the 10$ just for your troubles making it and for making it free to everyone

UbiCeeCee
08-12-2014, 01:09 AM
[Resolved through Twitter] :D

curien1000
07-31-2018, 02:56 AM
Same. Except the Microsoft Store said (and still says) 20 days of kudos & xp boosts plus 20 days of Gold VIP. I got the boosts, but not the VIP. 2 7-day VIP cubes showed up as drops during play shortly after and I've been told that these are the gold VIP I paid for, but I paid for 20 days and 7 + 7 = 14...??

They were post-game rewards during play and seemed to be independent of any purchases. There were two of them, seven days each - do they really count as the "20 days" I paid for?

curien1000
07-31-2018, 02:59 AM
To be clear, the kudos & XP boosts were automatically applied - not in-game drops and were exactly 20 days. They showed up on my "stats" screen as soon as the starter pack was installed, but I didn't have any VIP gold until I got the boost cubes later. Either way, I certainly didn't get the 20 days I paid for...

UbiChrisMANG
07-31-2018, 06:02 PM
Our Support team might be able to help with this. You can reach them here:

If you would like to submit a Support Ticket for help you can do so here:
https://support.ubi.com

You can also reach out to our Facebook and Twitter Support pages here:
https://www.facebook.com/UbisoftSupport/
https://twitter.com/UbisoftSupport