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View Full Version : [PC] bought 7.99 GBP (700 Erudito credit) - after 4 days still didnt received it



Wobbuff3t
08-04-2014, 09:12 PM
Hey,
I bought 7.99 GBP ( 700 Erudito credit ) and i didnt received it before 4 days ago .
its really annoying and disappoint that company like Ubisoft dont even care about the players.

First of all, i paid for acb to receive the Harlequin relic + costume and i didnt received it. i played in every mode ,every day few games like 7 days and nothing.
all i got from ubisoft was " we cant active the costume, we sorry, follow the forum and our faq for news", and im not the only one.

but what really piss me off, after all I went through with the ACB thing, that i paid for 700 Erudito credit and i didnt received that. almost 5 days that im waiting for it and nothing. how many tickets i need to open to get what i paid for!?

I really want to talk with some superior, someone have to fix that company.

UbiVolfbane
08-05-2014, 04:37 PM
Hello Wobbuff3t,
I am sorry to see that this has been happening. If you've yet to obtain the points, please be sure that you notify your local Support team regarding the delay. If you have already done so, please PM me the ticket number so we have this investigated as we should be able to assist you properly. Please submit the ticket via "my question" here: https://support.ubi.com . You may also try by phone here: http://www.ubi.com/US/Support/InternationalSupport.aspx