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View Full Version : Fix the Comic-Con Hood



TGPomy9795
07-23-2014, 12:51 AM
If you go to the AC website it says you get a unique Unity Hood if you sign up for U-play updates. However, when you choose your platform as it says, it just redirects you to the sign in page, no matter how many times you sign in. What's the deal, Ubi?

Black_Widow9
07-23-2014, 12:59 AM
It says to come back starting July 24th to the website and the giveaways. ;)

If it still isn't working then, please let us know.

TGPomy9795
07-23-2014, 03:13 AM
Thanks Black_Widow. Random question, but do you think that all of the ULC from the UNITE program and the Spin to Win program will come to the game as part of the season pass later?

I really want the UNITE content, but that is Europe only, and the Spin to Win program I never got the in-game spear (Hooked Impaler). Just wondering if I can get these later down the line?

GoldenBoy9999
07-23-2014, 05:16 AM
We can hope TGPomy9795 . I expected this last year but it didn't happen. Hopefully Ubisoft knows what their fans want.

TGPomy9795
07-24-2014, 04:07 PM
Well, its the 24th and the same bug is happening. It just keeps redirecting me to the sign in page even though I'm already signed in.

pacmanate
07-24-2014, 04:13 PM
Well, its the 24th and the same bug is happening. It just keeps redirecting me to the sign in page even though I'm already signed in.

Why are you so eager? Just wait until tomorrow.

TGPomy9795
07-24-2014, 04:18 PM
Because if I wait until tomorrow and it is still bugged, it may not be fixed in time.

pacmanate
07-24-2014, 04:22 PM
Because if I wait until tomorrow and it is still bugged, it may not be fixed in time.

There's 3 months until release, I'm sure a simple thing like Uplay rewards will be fixed by then

TGPomy9795
07-24-2014, 04:26 PM
There's 3 months until release, I'm sure a simple thing like Uplay rewards will be fixed by then

Yea but this is for a special event that ends in 2 days.

pacmanate
07-24-2014, 04:29 PM
Yea but this is for a special event that ends in 2 days.

Ohhh, well in that case.. ****

SHADOWGARVIN
07-24-2014, 04:44 PM
Do you have a link i can't find it on the AC site.

pacmanate
07-24-2014, 04:44 PM
Do you have a link i can't find it on the AC site.

http://assassinscreed.ubi.com/en-US/news/sdcc-acu-experience.aspx

I cant login on the links there, says URL error or something so Im guessing its not up yet

SHADOWGARVIN
07-24-2014, 04:48 PM
http://assassinscreed.ubi.com/en-US/news/sdcc-acu-experience.aspx

I cant login on the links there, says URL error or something so Im guessing its not up yet

Thanks!

xxtonypunk96xx
07-24-2014, 06:52 PM
How do you know if you got it? I chose the hood for PS4 logged in but didn't give me any notification

MaceoniK
07-24-2014, 08:21 PM
I think this is only available in US.

You'll probably be able to get the hood as DLC, after the games been out for a while anyway, or if you purchase/pre-order the right edition of the game, so I don't think anyone will be missing out.

SHADOWGARVIN
07-24-2014, 09:26 PM
I think this is only available in US.

You'll probably be able to get the hood as DLC, after the games been out for a while anyway, or if you purchase/pre-order the right edition of the game, so I don't think anyone will be missing out.

I believe that the hood "siege of maastricht" is a uplay pre-order exclusive. It's included in the guilotine case.

TGPomy9795
07-24-2014, 09:46 PM
This still isn't working for US either, though.

goob0t
07-24-2014, 10:19 PM
Yep, no worky.

Liquid_Sun1
07-25-2014, 12:22 AM
Yeah, that link on the AC page is still not working. After signing in, it takes you back to the same page and it's as if nothing happened. Hopefully they fix this soon.

TGPomy9795
07-25-2014, 12:37 AM
Yeah, that link on the AC page is still not working. After signing in, it takes you back to the same page and it's as if nothing happened. Hopefully they fix this soon.

They don't have much time. Only 2 more days I believe.

GoldenBoy9999
07-25-2014, 12:40 AM
Man I want that hood. I wish I had an official Ubisoft response as to what's going on.

ShadoeKat
07-25-2014, 04:45 AM
Same issue as everyone no matter what browser. Even on my tablet which I've not used to visit the site before with.

Crossmine
07-25-2014, 10:23 AM
Yup, still not working (US), I really hope we can get it somehow.

Mr_Shade
07-25-2014, 11:02 AM
Hi Guys,

I have reported this - if you are in the US, please do contact your local support team, so they know you are affected.

Secu12
07-25-2014, 12:45 PM
So it is available only to US? Discrimination! :d

goob0t
07-25-2014, 04:10 PM
Still doesn't work.

SHADOWGARVIN
07-25-2014, 04:13 PM
Still doesn't work.

I just tried it, but alas.

LoyalACFan
07-25-2014, 05:11 PM
Yep, same result for me. I signed in, chose my platform, and it just keeps booting me back to the sign-in page every time I try.

TGPomy9795
07-25-2014, 05:54 PM
I guess I'll just keep trying every few hours. Hopefully it is fixed by tomorrow.

TGPomy9795
07-26-2014, 04:09 AM
Bump.

Darak_BG
07-26-2014, 07:07 AM
same issue in Belgium so you guys in the US aren't alone :D

TGPomy9795
07-26-2014, 05:07 PM
Guess we just aren't meant to have it, lol.
What a tease.

Xstantin
07-26-2014, 05:20 PM
@TGP, you're really persistent about that hood, huh? :)

SHADOWGARVIN
07-26-2014, 05:35 PM
Guess we just aren't meant to have it, lol.
What a tease.

You will get that hood, if you pre-ordered the guilotine case at the uplayshop.

xxtonypunk96xx
07-26-2014, 06:33 PM
You will get that hood, if you pre-ordered the guilotine case at the uplayshop. oh thankfully NA fans were able to pre order the Guillotine version!! ........... Oh wait

HoIcon
07-26-2014, 06:49 PM
You will get that hood, if you pre-ordered the guilotine case at the uplayshop.

are you intentionally rubbing it in, that's cruel man

SHADOWGARVIN
07-26-2014, 07:09 PM
are you intentionally rubbing it in, that's cruel man

How would i know he's american?

HoIcon
07-26-2014, 07:17 PM
haha just kidding man
and he found this comic con hood thing because it's on the US assassin's creed website, that's why we haven't seen it before now

SHADOWGARVIN
07-26-2014, 07:21 PM
haha just kidding man
and he found this comic con hood thing because it's on the US assassin's creed website, that's why we haven't seen it before now

I tried to log in also, but i have the same problem as the rest. I didn't know this was for US only.

TGPomy9795
07-26-2014, 07:23 PM
oh thankfully NA fans were able to pre order the Guillotine version!! ........... Oh wait

Yea...us NA fans can't even get this hood because the site is broken and we can't pre-order the Guillotine edition. What a joke.

HoIcon
07-26-2014, 07:59 PM
You will get that hood, if you pre-ordered the guilotine case at the uplayshop.

It doesn't even need to be the Guillotine edition, it's part of the Musketeer pack which is a pre-order bonus with several EU editions
http://shop.ubi.com/store/ubiemea/en_GB/pd/productID.304128500
http://shop.ubi.com/store/ubiemea/en_GB/pd/productID.304122900
http://shop.ubi.com/store/ubiemea/en_GB/pd/productID.299140400
http://www.game.co.uk/en/assassins-creed-unity-revolution-edition-only-at-game-300974?catGroupId=

but it only seems to be available on this comic-con thing in the US

SHADOWGARVIN
07-26-2014, 09:13 PM
That's too bad for the people that really wanted this hood. It's weird that this comic con thing didn't work.

TGPomy9795
07-26-2014, 09:41 PM
That's too bad for the people that really wanted this hood. It's weird that this comic con thing didn't work.

The worst part is that there was hardly any response from Ubisoft. Mr_Shade said he reported it, but obviously that didn't do anything. Epic Fail by Ubi.

FettMan27
07-27-2014, 12:16 AM
Why would Ubisoft advertise the hood even though it's part of the Musketeer Pack?

DargonisDufaux
07-27-2014, 02:12 AM
yeah i tried half a dozen times on different browsers and no luck i want my hood ubisoft

Mackey0029
07-27-2014, 04:56 AM
I never got my hood either. What's the deal Ubisoft? You announce this exclusive hood for comic-con but don't allow people to get it? What's the deal?

JustPlainQuirky
07-27-2014, 05:19 AM
welcome to the forums :o

AgentKimiKat
07-27-2014, 05:38 AM
How can Ubisoft have a free giveaway for something as big as COMIC CON and then not have the freaking link work? I wouldn't have known about this if I hadn't seen it in my email and frankly I am offended that I was emailed a free giveaway by a company only to find out that the thing they are offering me doesn't even exist. I think that is absurdly bad service. And honestly I want to know who to call, email or send some actual snailmail to so I can report this because I'm actually outraged. I hate being told "here have a thing cause we like you!" only to find out either there is a catch or the thing doesn't exist. I'm just not okay with that.

Mackey0029
07-27-2014, 07:09 AM
How can Ubisoft have a free giveaway for something as big as COMIC CON and then not have the freaking link work? I wouldn't have known about this if I hadn't seen it in my email and frankly I am offended that I was emailed a free giveaway by a company only to find out that the thing they are offering me doesn't even exist. I think that is absurdly bad service. And honestly I want to know who to call, email or send some actual snailmail to so I can report this because I'm actually outraged. I hate being told "here have a thing cause we like you!" only to find out either there is a catch or the thing doesn't exist. I'm just not okay with that.

I never even got an email. I went into my settings and clicked yes for updates and emails. Never even got one! I've tried everything. I don't know what to do except miss out now.

TGPomy9795
07-27-2014, 04:02 PM
I never even got an email. I went into my settings and clicked yes for updates and emails. Never even got one! I've tried everything. I don't know what to do except miss out now.

Still no response from Ubi, either. It's laughable.

botiemaster
07-27-2014, 08:07 PM
I did as suggested and was told by a NA rep that I was registered for the hood. So it seems that we're just not getting a confirmation link.

GoldenBoy9999
07-27-2014, 08:28 PM
Thanks for the info.That's what I've been saying from the start but I guess no one believed me. Oh well, at least we have confirmation now. Welcome to the forums :o

Mackey0029
07-28-2014, 03:23 AM
Thanks for the info.That's what I've been saying from the start but I guess no one believed me. Oh well, at least we have confirmation now. Welcome to the forums :o

I doubt that, I have a feeling that they're gonna sweep this one under the rug cause I haven't been told anything.

rickprog
07-28-2014, 03:28 AM
We'll have to wait and see :rolleyes:

GoldenBoy9999
07-28-2014, 04:20 AM
We'll have to wait and see :rolleyes:

Lol, here's what ubi support told me:


@UbisoftSupport What is wrong with the Comic Con Hood?


@GoldyBoy9999 If you are experiencing an issue, please provide us with more details so we can assist you further. Thanks [W]

Don't play dumb on me Ubi :nonchalance:

SHADOWGARVIN
07-28-2014, 11:03 AM
Lol, here's what ubi support told me:


@UbisoftSupport What is wrong with the Comic Con Hood?


@GoldyBoy9999 If you are experiencing an issue, please provide us with more details so we can assist you further. Thanks [W]

Don't play dumb on me Ubi :nonchalance:

I don't think it's strange that ubisupport wants more info. How are they supposed to know what kind of problems you're having?

CurlicuedStorm5
07-28-2014, 11:17 AM
Same bug over here in New Zealand.

GoldenBoy9999
07-28-2014, 01:44 PM
I don't think it's strange that ubisupport wants more info. How are they supposed to know what kind of problems you're having?

Well you know what? I did give then more info and they didn't reply so there you go.

It seems like they would have had enough feedback over this to know something is up.

ButtoningGenie
07-29-2014, 07:38 PM
Yeah I sent ubi support an email and got no reply. Maybe they have already gotten a million emails about it but its never seemed to work. Please ubisoft just allow your North american fans to order the better special editions of AC games. Its like this every year. we don't get as cool of a statue or miss some little in game stuff. It just sucks cause Im sure myself and plenty of others would be more than willing to shell out some extra shipping to get the SPECIAL special edition

MrHandsss
07-29-2014, 11:09 PM
damnit ubisoft. just give the americans the same equality you give everyone else.

Forget the french, we need another kind of revolution to transpire here.

NekoKera
11-11-2014, 06:44 AM
Hate to resurrect an old thread but does anyone know whatever happened to this hood. Still haven't gotten a code or seen a response on what happened.

Moultonborough
11-11-2014, 07:47 AM
Nope. You're right about Neco'ing a thread ;)

GoldenBoy9999
11-11-2014, 08:04 AM
I still have no clue where this hood is at. Thanks for bringing it up. I have a ton of different ACU DLC pieces floating around everywhere, hopefully I'll be able to get them all.