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View Full Version : Angry ranting about Ubisoft



scotty30815
06-02-2014, 04:40 PM
I went and bought Assissins creed brotherhood last week and get home theres no cd code and during installation it did not ask for one so I play for a little while then decided to play on uplay only to find out that I needed an activation key that did not exist. So I just got back home from going to buy a second copy of the game..........What the heck there is no cd code what is going on here?????

Locopells
06-02-2014, 04:54 PM
Very weird. I'd get onto support (click my sig), or your store, pronto...

Welcome to the forums!

scotty30815
06-02-2014, 05:05 PM
Very weird. I'd get onto support (click my sig), or your store, pronto...

Welcome to the forums!

Ive got an online support ticket and on the phone right now. Hopefully if I send them a pic of the cd they can send me a code

scotty30815
06-02-2014, 05:32 PM
OKAY update after my phone call its an issue with packaging to the office max stores Im not the only victim. As soon as I get home to upload a pic of the cd and packaging they said they would get me a new cd key. Yay!!!!!! I wont say that Ubisoft is awesome yet but definitely my most pleasant customer support call I have experienced.

Locopells
06-03-2014, 12:43 AM
Excellent! Support isn't always brilliant, but stuff like this they're fairly good on.

Mr_Shade
06-03-2014, 12:40 PM
Excellent! Support isn't always brilliant, but stuff like this they're fairly good on.

They do attempt to be always brilliant, just sometimes confusions happen etc, so that's why we are always happy to help if needed ;)

scotty30815
06-03-2014, 06:45 PM
now just have to wait 48 hours until they email me a code. *sigh* and we almost hade an assissin's creed convert. :(

scotty30815
06-09-2014, 05:24 PM
Sorry haven't updated but Ubisoft is awesome took a little longer than they said it would be due to the new releases I guess, but they did get me a code so As soon as I get caught up with homework I will be playing Assassin's Creed for 2 weeks until the next quarter starts. I hate College its sooooo cruel.

Locopells
06-09-2014, 07:01 PM
Excellent!