View Full Version : Black screen when i start the game (too old GPU) [SOLVED]

04-01-2014, 10:53 AM
When i start the game i get a black screen, but the game runs in background. I can hear sound from the game.

System Information
Time of this report: 4/1/2014, 11:33:44
Machine name: TURBO-DATOR
Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.130828-1532)
Language: Swedish (Regional Setting: Swedish)
System Manufacturer: Hewlett-Packard
System Model: HP Pavilion dv9700 Notebook PC
BIOS: PhoenixBIOS 4.0 Release 6.1
Processor: AMD Turion(tm) 64 X2 Mobile Technology TL-68 (2 CPUs), ~2.4GHz
Memory: 3072MB RAM
Available OS Memory: 3070MB RAM
Page File: 1691MB used, 4450MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode

Display Devices
Card name: NVIDIA GeForce 8400M GS
Manufacturer: NVIDIA
Chip type: GeForce 8400M GS
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0427&SUBSYS_30CF103C&REV_A1
Display Memory: 1519 MB
Dedicated Memory: 239 MB
Shared Memory: 1279 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor Name: Allmän PnP-bildskärm
Monitor Model: unknown
Monitor Id: CMO1703
Native Mode: 1440 x 900(p) (59.901Hz)
Output Type: Internal
Driver Name: nvd3dum.dll,nvwgf2um.dll,nvwgf2um.dll
Driver File Version: 9.18.0013.3523 (English)
Driver Version:
DDI Version: 10
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 3/4/2014 16:29:02, 14709720 bytes
WHQL Logo'd: n/a
WHQL Date Stamp: n/a
Device Identifier: {D7B71E3E-4767-11CF-4F7E-C2101CC2C435}
Vendor ID: 0x10DE
Device ID: 0x0427
SubSys ID: 0x30CF103C
Revision ID: 0x00A1

04-01-2014, 12:43 PM

Sorry for bad news, but according Game-debate DB, your laptop is far enough to meet Minimum specs.

CPU : 39 %
GPU : 5%
Ram : 75%


Can only recommend try on another PC
Good luck!

04-04-2014, 12:56 AM
Thanks for helping each other. We have brought up the info to the team anyway and will let you know if they can do anything.