PDA

View Full Version : How to report a bug - Read before posting a bug



BenShermanUbi
03-21-2014, 01:26 PM
Hello Riders,

Beta is live and receives its popularity.
From this point if you have any problems with the game, please contact us by using this Links:

Here's a FAQ list:
- English (US) (https://support.ubi.com/en-US/Answer.aspx#platformid=9&productid=4293)
- English (UK) (https://support.ubi.com/en-GB/Answer.aspx#platformid=9&productid=4293)
- French (https://support.ubi.com/fr-FR/Answer.aspx#platformid=9&productid=4293)
- German (https://support.ubi.com/de-DE/Answer.aspx#platformid=9&productid=4293)
- Spanish (https://support.ubi.com/es-ES/Answer.aspx#platformid=9&productid=4293)
- Italian (https://support.ubi.com/it-IT/Answer.aspx#platformid=9&productid=4293)
- Polish (https://support.ubi.com/pl-PL/Answer.aspx#platformid=9&productid=4293)
- Russian (https://support.ubi.com/ru-RU/Answer.aspx#platformid=9&productid=4293)

If you can't find a post that is closely related to your issue, you can ask a question here:
- English (US) (https://support.ubi.com/en-US/AskQuestion.aspx?platformid=9&productid=4293)
- English (UK) (https://support.ubi.com/en-GB/AskQuestion.aspx?platformid=9&productid=4293)
- French (https://support.ubi.com/fr-FR/AskQuestion.aspx?platformid=9&productid=4293)
- German (https://support.ubi.com/de-DE/AskQuestion.aspx?platformid=9&productid=4293)
- Spanish (https://support.ubi.com/es-ES/AskQuestion.aspx?platformid=9&productid=4293)
- Italian (https://support.ubi.com/it-IT/AskQuestion.aspx?platformid=9&productid=4293)
- Polish (https://support.ubi.com/pl-PL/AskQuestion.aspx?platformid=9&productid=4293)
- Russian (https://support.ubi.com/ru-RU/AskQuestion.aspx?platformid=9&productid=4293)


Or you can use the in-game link that you can find in the main menu or in the pause menu.

Of course you can post your problems here on the forum.
To help us, you can provide such additional information as Steps to reproduce the bug

For example:
1) Started the game (Offline/Online mode)
2) Completed two tracks
3) While loading 'Cliffhanger' Track game crashed.

Thank you, for your time.
Have a nice Ride :)

MechaBongzilla
03-22-2014, 01:42 AM
That email address doesn't work

diggler08
03-22-2014, 11:20 PM
That email address doesn't work

what he said ^

BenShermanUbi
03-24-2014, 05:25 PM
what he said ^

Hi Bikers!

I updated my initial post with the right flow for your questions. Don't hesitate to use this links.

Sorry for the confusion.

Cheers

diggler08
03-24-2014, 08:11 PM
^ works!