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View Full Version : Ajuvix v2.. Global Leaderboards RUINED *PLEASE READ*



Colors_of_Life
04-20-2012, 05:52 AM
Allow me to briefly explain using an actual example.

Maliciousmike24 is currently #1 overall, ahead of xProfessional.

- xProfessional is DESTROYING him on every single event in the game. (case technically closed right here, it's impossible to be ahead of someone on the overall leaderboard if you are losing to the player you are ahead of on every single track in the game... but let's continue)
- Professional is #1 on half the tracks in the game and practically top 5 on all of them.
- maliciousmike24 doesn't even have top 50s on anything
- maliciousmike24 has several faults on the tournaments and professional has 0 on all but the last one

Thousands of players received extra points (millions) during the server crash yesterday.. the same way Ajuvix got his bonus points in Trials HD. Maliciousmike24 (and others) just so happened to get a ton.

cya global

PS: Talking to maliciousmike24 right now, he agrees and feels really bad about it. The important thing is that this has happened to thousands of people this time.

Possible Solution
Figure out the issue and then wipe the leaderboards. http://forum.redlynx.com/forum/images/smilies/icon_neutral.gif

rlmergeuser
04-20-2012, 06:01 AM
http://forum.redlynx.com/forum/images/smilies/icon/sad.gif I thought this wouldn't happen again...

Colors_of_Life
04-20-2012, 06:19 AM
Sad day..

Chicago__AJ
04-20-2012, 06:24 AM
And once again the leaderboards mean nothing... And this time skill games aren't even counted! ********.

rlmergeuser
04-20-2012, 06:39 AM
If they decide to reset the leaderboards they better do it quick while it's still early.

Colors_of_Life
04-20-2012, 06:48 AM
If they decide to reset the leaderboards they better do it quick while it's still early.
Exactly, I hope people will be mature about this.

xPrOFeSsi0NaL
04-20-2012, 06:51 AM
If they decide to reset the leaderboards they better do it quick while it's still early.
Exactly, I hope people will be mature about this.
I agree with resetting the leaderboards. Im proud of a lot of my scores, but i would rather have the leaderboards fixed so its fair for everybody and not glitched / broken. And if resetting all of every riders scores is what that takes, then i agree with it.

rlmergeuser
04-20-2012, 06:57 AM
Agreed and far better to have to re run your times than be several or even thousands of places higher or lower than you should be. It's important they sort out the server issues first though as obviously no point resetting until they can be sure its fully resolved

sipe
04-20-2012, 07:23 AM
MS server crashes/problems during launch day may have caused out of sync issues between track leaderboards and global leaderboard (Some players not all). We are still investigating and trying to find solution for this.

rlmergeuser
04-20-2012, 07:35 AM
MS server crashes/problems during launch day may have caused out of sync issues between track leaderboards and global leaderboard (Some players not all). We are still investigating and trying to find solution for this.
Sipe - see my post in the "Known issues" thread, which details exactly what happened here. Let me know if you want my full scoring log to see the detail.

(When runtimes were lost for tracks, the score wasn't subtracted. So when player re-ran the same tracks, they ended up with double score for that track. In my case, I had 4 tracks in this situation, resulting in a global score 1.2m too high.)

Since you have the times submitted for each track, is it possible to do a "mass recalculation", by calculating the earned score for each track, adding them all up, and replacing the old invalid score value with the new one?

Seems silly to wipe the scores, if you actually have all the information at your disposal to calculate what the score for each player should be.

Ender_IXI
04-20-2012, 07:51 AM
Since you have the times submitted for each track, is it possible to do a "mass recalculation", by calculating the earned score for each track, adding them all up, and replacing the old invalid score value with the new one?


This would be great. Shut the servers down for a day or two if need be. I'm confident RL can fix this.


And once again the leaderboards mean nothing... And this time skill games aren't even counted! ********.

When you say "mean nothing" are you refering to Ajuvix or the fact that the current #1 and others had a six month head start on all of us?

Retribution
04-20-2012, 08:37 AM
Sad day indeed. I have to agree with MegaTrain. Wiping out the leaderboards isnt necessary if the original best calculated score is still there. I see a few individual tracks with the top rider having no replay, just wanted to point that out too.

rlmergeuser
04-20-2012, 08:48 AM
Please don't wipe the leader boards. http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

ben1bob
04-20-2012, 08:51 AM
yeah i read Megatrain's detailed post yesterday. it's certainly the biggest issue at the moment.

it'd be good to know if RL will be able to fix it or not, now. if not then i can take a reset on the chin as long as it'd done now...
if it's found it can't be fixed in a weeks time and THEN the decision to reset is taken, i'll be pretty gutted.

Euphoric Fusion
04-20-2012, 08:57 AM
As of now I'm nowhere near the best in terms of clean runs so a leaderboard reset now wouldn't bother me at all as I know I can improve anyway. Leave it too long though it it will cause a lot of frustration.

xXDonReneXx
04-20-2012, 09:01 AM
As of now I'm nowhere near the best in terms of clean runs so a leaderboard reset now wouldn't bother me at all as I know I can improve anyway. Leave it too long though it it will cause a lot of frustration.
Totally agree! Please fix this as soon as possible. The will be riots in the street if the leaderboards will be reset too late http://forum.redlynx.com/forum/images/smilies/icon/wink.gif

Retribution
04-20-2012, 09:01 AM
If the devs say that more servers were brought in to handle the load, then i assume those glitch scores wont be a problem anymore, if thats the case now then please reset the leaderboards asap.

Skill games dont count towards global so those glitches can wait and be fixed in an upcoming patch.

rlmergeuser
04-20-2012, 09:14 AM
So do you guys that understand all this kind of stuff think it would be possible to just re-calculate everyones scores?

ben1bob
04-20-2012, 09:47 AM
So do you guys that understand all this kind of stuff think it would be possible to just re-calculate everyones scores?

i'm assuming they must think there's a chance it can be fixed like that otherwise they'd have rest the leaderboards already.

well i hope so anyways!

xPrOFeSsi0NaL
04-20-2012, 10:12 AM
otherwise they'd have rest the leaderboards already
Well they do have to investigate. Its not like they can just reset the entire global leaderboards, erasing every single persons scores and making us start all over, just because a few of us notice there may be a glitch.

It takes some time to investigate and make a decision they feel comfortable with. I just hope its sooner than later, while still being on the smart side.

rlmergeuser
04-20-2012, 10:15 AM
It's nice to have an in-game issue like this and be confident that SOMETHING will be done about it. I wouldn't have that kind of trust with most game studios.

I also hope they move on it sooner rather than later. Not being an elite rider it doesn't matter to me if they can save people's times and recalculate the totals or if they'll need to reset everyone, but I know that the longer they wait the more upset people will be when/if they have to wipe the slate clean.

ben1bob
04-20-2012, 10:26 AM
otherwise they'd have rest the leaderboards already
Well they do have to investigate. Its not like they can just reset the entire global leaderboards, erasing every single persons scores and making us start all over, just because a few of us notice there may be a glitch.

It takes some time to investigate and make a decision they feel comfortable with. I just hope its sooner than later, while still being on the smart side.

i suppose what i'm saying is if they knew for sure there was no fix to this, it wouldn't make sense for them to NOT reset the leaderboards as soon as the server issue was fixed. they wouldn't have a leaderboard system and not know whether this is fixable or not before releasing the game.

i trust them and i'm sure they have a plan. it IS Redlynx after all http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

rlmergeuser
04-20-2012, 10:29 AM
What is there to stop this happening again though? For whatever reason, if the servers mess up again in a months time then does that mean another reset? Surely there is a better solution!!

sebastianaalton
04-20-2012, 10:32 AM
We have analyzed this problem. This is exactly the same bug that corrupted Trials HD leaderboards during the DLC launch ("the Ajuvix problem"). If the Xbox Live leaderboard server crashes, some data might be properly sent to the leaderboard, while some data might be lost. If track leaderboard data submission get lost, but the added score will properly be sent to the global leaderboard the problem will occur. The next time you play the track, the score will be added to the global leaderboard (without knowing that it's already counted because the server crash lost the track score), and thus it's counted twice.

We are investigating the best way to fix this, and how many players it affects. Obviously we are not able to do anything to the Microsoft Xbox Live leaderboard servers, but we can probably do some client (game) side changes to fix this issue (to for example allow players to repair their broken scores).

NonRedOrchid
04-20-2012, 10:35 AM
This is very annoying.. Losing 10 hours of game time and starting again is something I really don't want to do. The servers should have been taken offline as soon as the leaderboards started glitching.

rlmergeuser
04-20-2012, 10:47 AM
Just wondering if I understand this correctly... If there has been a bug with peoples scores then it has only improved their score, not taken away from it? This explains why some people around me on the Global Leaderboard have such a low play time but massive score. http://forum.redlynx.com/forum/images/smilies/icon/confused.gif

CagBall
04-20-2012, 10:56 AM
If this is true I would much prefer the scores be reset sooner rather than later. A few days playtime is nothing to lose and there's no way people can't redo what they've already achieved in the game. I really hope this is sorted. If you can fix the bugs and it won't happen again just reset the scores so we can start again with a level playing field.

rlmergeuser
04-20-2012, 10:59 AM
I don't think it's quite as simple as that. There were 170k people on the leaderboard when I looked last night. It might not be so bad for the regular skilled players but most of those people will be absolutely gutted all their times have disappeared and they have to do them again. Resetting would be an total disaster, especially as 99.9% of the users are totally oblivious to the problem.

CagBall
04-20-2012, 11:03 AM
I know it would be wrong and annoying but I was just saying that I would prefer to do everything again if it meant a fully functioning leaderboard. Obviously this isn't desirable though. I know a lot of the newer players would hate this though and it may even stop them playing if they lost their scores. I hope there is a good solution available for the devs to use.

rlmergeuser
04-20-2012, 11:07 AM
Yeah I understand what you're saying and I too hope the Devs can come up with a solution that suits everybody. http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

emcee
04-20-2012, 11:08 AM
Im sure they'll figure a suitable solution out, and in the meantime it's great that the individual track LB's are working fine for the tough competitors out there.

ben1bob
04-20-2012, 11:17 AM
if the fix comes in TU1 then i'm fine with that. as long as it is definitely fixed at some point.

tho i'd still happily support a reset right now as well...

rlmergeuser
04-20-2012, 11:22 AM
This cant be. I was told that I this was delayed 1 year from announced cause they should polish/ and make it flawless. Ha-ha. As someone wrote in here a few months back; what will fanboys say when the game still has bugs/glitches after 1 years delay. Answer from fanboys. It will be flawless. Ha-ha.

Willyums
04-20-2012, 11:23 AM
i was wondering how he'd got millions of points on me, with no complete plat difficulties. just figured he had done well on tourneys but i never checked.
dont remember a server crash either, was it yesterday or wednesday? would of cashed in on it if i knew http://forum.redlynx.com/forum/images/smilies/icon_lol.gif joking

its early days, id just wipe the leaderboard, apologize and hope it doesnt happen again. and all that work zeroing extremes and tourneys will be lost forever http://forum.redlynx.com/forum/images/smilies/icon_cry.gif

RetiredRonin
04-20-2012, 11:29 AM
Don't know where you saw an April 18th, 2011 release date...

Yes, over 100,000 people caused some server load issues. We are looking into it.

rlmergeuser
04-20-2012, 11:32 AM
Without leaderboards the whole trial experience is lost...
Unless my score makes no 1 , then its fine.. http://forum.redlynx.com/forum/images/smilies/icon_e_wink.gif

I vote reset now, before its to late ..
And no points for skill games ? What's the point in playing em ?

RESET ASAP

sebastianaalton
04-20-2012, 11:32 AM
Just wondering if I understand this correctly... If there has been a bug with peoples scores then it has only improved their score, not taken away from it?
Yes, if you were playing when the server crashed, you might have got double points from the track (increasing your leaderboard score by something like 100k - 200k).

ben1bob
04-20-2012, 11:36 AM
This cant be. I was told that I this was delayed 1 year from announced cause they should polish/ and make it flawless. Ha-ha. As someone wrote in here a few months back; what will fanboys say when the game still has bugs/glitches after 1 years delay. Answer from fanboys. It will be flawless. Ha-ha.

games are too complex now to NOT have problems. to expect the game to be flawless on day one would be very naiive.

just chill, RL will sort out the problems. how many other companies would just deaf out their fans eh? whereas RL are posting stuff about the known issues all the time, keeping us informed.

so chill out dude and have some faith http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

T4KShadow
04-20-2012, 11:37 AM
This is the first thing that popped into my head went the servers went bad. I knew it would happen!! http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

I had a 52 second run on Inferno 3, that uploaded to the leaderboards as the servers started overloading. I was 6th or something like that. Anyway after that I couldn't upload anymore times and I checked yesterday morning and my Inferno run (As well as my Way of the Ninja run) had both dissapeared off the leaderboards. I still had the medals but I had no entries on either of them.

Was a sad day.

Luckily I got the Inferno 3 run back on my second try (57 second run, but I was happy)

ben1bob
04-20-2012, 11:48 AM
I had a 52 second run on Inferno 3...
Luckily I got the Inferno 3 run back on my second try (57 second run, but I was happy)

noob http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif

sipe
04-20-2012, 12:19 PM
Global leaderboard seems fine to me http://forum.redlynx.com/forum/images/smilies/icon/shifty.gif

MaTiSpOrT
04-20-2012, 12:28 PM
The 3rd time that a redlynx game have a issue on the LB.... TrialsHD, MotoHeroz & Trials Evolution. http://forum.redlynx.com/forum/images/smilies/icon_cry.gif

rlmergeuser
04-20-2012, 12:31 PM
I think I'm going to stick to the track creator until this issue is resolved just incase I do loose all my times. http://forum.redlynx.com/forum/images/smilies/icon_cry.gif

rlmergeuser
04-20-2012, 12:32 PM
Someone should make a poll thread to get everyone's thoughts on resetting the leaderboards. With this, and the skill game exploits. It seems like the best solution. But Redlynx better be ready to deal with a lot of pissed off fanboys http://forum.redlynx.com/forum/images/smilies/icon_lol.gif

rlmergeuser
04-20-2012, 12:41 PM
Someone should make a poll thread to get everyone's thoughts on resetting the leaderboards. With this, and the skill game exploits. It seems like the best solution. But Redlynx better be ready to deal with a lot of pissed off fanboys http://forum.redlynx.com/forum/images/smilies/icon_lol.gif

You have to remember that a poll here would only been seen by a few players compared to the entire userbase. I can guarantee you that if you asked every single Evo player on XBL if they wanted their stats resetting because of this bug less than 1% would say yes I am sure, because most people would just not care, and have already put lots of effort into achieveing their scores so far. http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

rlmergeuser
04-20-2012, 12:43 PM
Someone should make a poll thread to get everyone's thoughts on resetting the leaderboards. With this, and the skill game exploits. It seems like the best solution. But Redlynx better be ready to deal with a lot of pissed off fanboys http://forum.redlynx.com/forum/images/smilies/icon_lol.gif

You have to remember that a poll here would only been seen by a few players compared to the entire userbase. I can guarantee you that if you asked every single Evo player on XBL if they wanted their stats resetting because of this bug less than 1% would say yes I am sure, because most people would just not care, and have already put lots of effort into achieveing their scores so far. http://forum.redlynx.com/forum/images/smilies/icon/smile.gif
Well, now that the futility of even bieng here has been established. I'm gonna go make a track. http://forum.redlynx.com/forum/images/smilies/icon_cry.gif http://forum.redlynx.com/forum/images/smilies/icon_lol.gif

rlmergeuser
04-20-2012, 01:17 PM
Why didnt Microsoft understand this? Of course the game was going to sell hundreds of thousands the first day... and still the leaderboards are glitching... they should have made more capacity.

Im happy to do everything again, if the servers are reset. It just makes me better, by practice.

T4KShadow
04-20-2012, 01:20 PM
I think maliciousmike's score is fixed? He's now on 22 million, and just 1,000 ahead of Professional.

Either that or it's currently being fixed as we speak.

Willyums
04-20-2012, 01:56 PM
this is annoying because i dont know whether to carry on pushing for leaderboard points or stop because its a waste of time now and do multiplayer instead (which has deranked me twice and isnt recording wins sometimes http://forum.redlynx.com/forum/images/smilies/icon/confused.gif )

even if mikes score does get fixed how will they know how many and who was affected? someone outside the top 100 couldve got double points on a few things and as soon as they finish up there platinums/0 faults they will overtake everyone the same way http://forum.redlynx.com/forum/images/smilies/icon/think.gif

rlmergeuser
04-20-2012, 02:12 PM
i would have thought that stopping people from posting to the leaderboards for a few hours while a program trawled through each individual track leaderboard and recalculated the scores would sort the problem out.

since this has happened with several games it makes me thing that the way redlynx have the leaderboards set up isnt the greatest. i dont know how often the global leaderboards could be updated with my proposed method, but perhaps the game could take snapshots of the individual leaderboards every half an hour or so and calculate the global score from those snapshots, rather than adding to the global score as a new time is posted. yes the score wouldnt be updated instantly, but it would solve all of the server crashing problems

with a few high powered PCs and a well threaded program i would have thought that the global score could be calculated every few minutes with this method

Colors_of_Life
04-20-2012, 02:27 PM
I think maliciousmike's score is fixed? He's now on 22 million, and just 1,000 ahead of Professional.

Either that or it's currently being fixed as we speak.
It hasn't, he's always had that score.


Global leaderboard seems fine to me http://forum.redlynx.com/forum/images/smilies/icon/shifty.gif
Maliciousmike24 is ahead of xprofessional on the overall leaderboard
xprofessional is ahead of Maliciousmike24 on every single event in the game

This is mathematically impossible. Although this is a basic real example, this has happened to thousands of other players.

rlmergeuser
04-20-2012, 02:45 PM
I'm almost happy I'm flat broke so I couldn't buy the game day one. I do hope they find a good solution for competitive players though.

rlmergeuser
04-20-2012, 05:23 PM
I feel awful, I don't want recognition for something I don't deserve.
If Redlynx wants to wipe my scores, I hope they do. But I'm sure I'm not the only one who got extra points on the day one server failure. I would guess thousands of people got extra points. I feel like the only way to solve this problem is to wipe the leaderboards, or figure out some algorithm to fix the scores. If nothing is done, the overall leaderboards are meaningless and the servers that are being used are a waste of resources.

Willyums
04-20-2012, 05:58 PM
not your fault man http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

and besides it could have happened to thousands of others further down the leaderboard and as soon as they finish up most of their platinum medals etc. they will fly past everyone aswell.

its a tricky situation but without being able to know who it affected and by how much, the global leaderboard is effectively ruined as far as competition goes http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

rlmergeuser
04-20-2012, 06:02 PM
Global leaderboard seems fine to me http://forum.redlynx.com/forum/images/smilies/icon/shifty.gif
Maliciousmike24 is ahead of xprofessional on the overall leaderboard
xprofessional is ahead of Maliciousmike24 on every single event in the game

This is mathematically impossible. Although this is a basic real example, this has happened to thousands of other players.

I think you've missed the joke... who is number one at the mo? (and shouldn't be!)

rlmergeuser
04-20-2012, 06:09 PM
It would be great if somebody working at Redlynx could answer this. Is there a chance you will reset the leaderboards? I don't want to play anymore to have my times erased until I know.

xPrOFeSsi0NaL
04-20-2012, 06:21 PM
It would be great if somebody working at Redlynx could answer this. Is there a chance you will reset the leaderboards? I don't want to play anymore to have my times erased until I know.
Agreed. I dont want to keep beating my times if they are going to be reset.

rlmergeuser
04-20-2012, 06:31 PM
Global leaderboard seems fine to me http://forum.redlynx.com/forum/images/smilies/icon/shifty.gif
Maliciousmike24 is ahead of xprofessional on the overall leaderboard
xprofessional is ahead of Maliciousmike24 on every single event in the game

This is mathematically impossible. Although this is a basic real example, this has happened to thousands of other players.

I think you've missed the joke... who is number one at the mo? (and shouldn't be!)
How convenient...Methinks it was an inside job. http://forum.redlynx.com/forum/images/smilies/icon_lol.gif

Colors_of_Life
04-21-2012, 06:43 AM
Have you guys found a fix for this yet? (Redlynx)

rlmergeuser
04-21-2012, 08:48 AM
This better be fixed before I get home to play for the first time! http://forum.redlynx.com/forum/images/smilies/icon/dance.gif

rlmergeuser
04-21-2012, 09:31 AM
I am not a top 10 player, but i love going for the leaderboards. I am on 1776 although i finished all the tracks and have platinum on a few. When i checked the leaderboards i noticed that i have on the first 2 platmedals and on all the other gold in the picture to the right. All the players next to me in the boards have maybe 2 gold and 1 silver. So they didn`t even finish half of the tracks and have as many points as i have.
I am really disapointed. Please reset the lederboards, because like this i can`t even get close to the top 1000.

rlmergeuser
04-21-2012, 09:52 AM
chill, it will even out

rlmergeuser
04-21-2012, 10:33 AM
I am not a top 10 player, but i love going for the leaderboards. I am on 1776 although i finished all the tracks and have platinum on a few. When i checked the leaderboards i noticed that i have on the first 2 platmedals and on all the other gold in the picture to the right. All the players next to me in the boards have maybe 2 gold and 1 silver. So they didn`t even finish half of the tracks and have as many points as i have.
I am really disapointed. Please reset the lederboards, because like this i can`t even get close to the top 1000.

For a better understanding that it is NOT about just some 100k points... http://imageshack.us/photo/my-images/13/trialsm.jpg/
How can those 3 gold medal guys be in front of me?

xNEKRON1337
04-21-2012, 11:00 AM
if you have every track finished, then you will get a medal..but if you are missing one track, you will see no medal.
so maybe they have finished every track except one or something like that, a few tourneys..

rlmergeuser
04-21-2012, 01:24 PM
It would be nice to get some info on this matter because I find no reason to push forward with the leaderboard flawed. I have platinum on all but a few tournaments and extreme but got several friends ahead in the leaderboard who are lacking up to 10 medals on me. And they are ahead with millions of points.

Sure its just a game but if the leaderboard arent working I dont find much joy in playing really.

Edit: When I say medals I dont count skillgames as they dont generate any points.

Willyums
04-21-2012, 01:48 PM
It would be nice to get some info on this matter because I find no reason to push forward with the leaderboard flawed. I have platinum on all but a few tournaments and extreme but got several friends ahead in the leaderboard who are lacking up to 10 medals on me. And they are ahead with millions of points.

Sure its just a game but if the leaderboard arent working I dont find much joy in playing really.
i agree completely, im just not sure they can do anything about it without pissing thousands of people off.

its such a shame to have an amazing game like this, that thrives on competition, have its global leaderboard made pointless within a couple of days release, its gonna take a lot of fun out of the game for many players http://forum.redlynx.com/forum/images/smilies/icon_cry.gif

Colors_of_Life
04-22-2012, 03:47 AM
How do you guys think you will fix this? Will it involve resetting the leaderboard or do you have another plan of action?

rlmergeuser
04-22-2012, 06:08 AM
Possible solution, bring out a track DLC asap so we can fly infront of the glitchers on global score. And btw the current #1 isnt only glitches, hes a total **** ! He told me he was just a sick player and had all plats, lie. Then he got soooo agressive ! Then so did i and owned the little ***** ***. But seerz just de rank them or use my dlc option http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif

Colors_of_Life
04-22-2012, 07:06 AM
Possible solution, bring out a track DLC asap so we can fly infront of the glitchers on global score. And btw the current #1 isnt only glitches, hes a total **** ! He told me he was just a sick player and had all plats, lie. Then he got soooo agressive ! Then so did i and owned the little ***** ***. But seerz just de rank them or use my dlc option http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif
What does that solve? It's not like it's just a few people. About ONE THIRD of the people playing right now have points that they are not supposed to have, including you. Some have thousands of bonus points and some have millions.

They are going to have to do something on a massive scale to fix everything.

rlmergeuser
04-22-2012, 07:19 AM
They don't wanna http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

xPrOFeSsi0NaL
04-22-2012, 07:19 AM
Possible solution, bring out a track DLC asap so we can fly infront of the glitchers on global score. And btw the current #1 isnt only glitches, hes a total **** ! He told me he was just a sick player and had all plats, lie. Then he got soooo agressive ! Then so did i and owned the little ***** ***. But seerz just de rank them or use my dlc option http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif
What does that solve? It's not like it's just a few people. About ONE THIRD of the people playing right now have points that they are not supposed to have, including you. Some have thousands of bonus points and some have millions.

They are going to have to do something on a massive scale to fix everything.
Well said. Its is way too many that have scores much much higher than they should be. I'm most likely one of them. And i guarantee most of us are.

They are going to have to do something on such a large scale. Honestly im still down for completely wiping the leaderboards clean.

At this point i dont even bother looking at my global rank, i just try to get top 15 on the few tracks i really like. Just paying attention to my individual track ranks and trying to find out the max multiplayer level, considering global rank means absolutely nothing.

crazhalo
04-22-2012, 11:23 AM
I totally understand they don't wanna wipe out the leaderboard. We are not the only players. There are a lot of other players who put much effort in the game and when they see the leaderboards are all gone they would quit instant.

I hope there will be a fix soon, competing in the leaderboards with friends is whats strong of this game

RedonkulesFIN
04-22-2012, 12:53 PM
It would be really interesting to hear what is the situation at the moment.

My opinion is that if they can't find guaranteed way to take those extra points from players. I hope they clear leaderboards completely.
I honestly don't even see the harm on resetting leaderboards. After that everyone would be on the same line and have a fair change. Most players will be re-playing tracks anyway so the harm wouldn't be big.

rlmergeuser
04-22-2012, 02:24 PM
I had a couple of thoughts on this:

1. The players that have reached the highest number of total medals, high rankings in tracks, etc. are people that most likely could get similar times again. The majority of players (at least in the long term) will not have achieved most medals, and may have plenty bronze/silver that they would be able to beat (by getting one fault less for example) if the leaderboards were reset, so in the long term it may not affect the majority of players too much.


HOWEVER this might not even be needed.

2. You can calculate the track score (in points) for a player based on reading their best time (and faults) on the leaderboard for that track. This can be done for each track that a player has a score on the global leaderboard. So, it might be possible to cycle through each player and calculate their REVISED score based on their global leaderboard scores combined. This could be done while a player is offline, and their score could be reset to zero, recalculated from the leaderboards and then set at the correct amount. All that would be needed is to somehow inform players that this has taken place so that if they see a sudden fall (or jump if they have not had extra points added) in their overall rank/score then it would be explained. It may take a while but would end up ensuring equality at the end.

I'm not sure whether this is at all possible but just an idea I had that I thought I'd share.

rlmergeuser
04-22-2012, 03:20 PM
I actually dont have bonus points. When the leaderboards messed up i was reset to 0, not given extra points. I had to play everything again to gain points and checkes the global lb after every plat i got.

toonski1
04-22-2012, 04:09 PM
i don't know if this will work but can't they reset just the global leaderbaord then get the global leaderboard to recount everyone's track and tournament scores?

Colors_of_Life
04-23-2012, 05:42 AM
i don't know if this will work but can't they reset just the global leaderbaord then get the global leaderboard to recount everyone's track and tournament scores?
http://forum.redlynx.com/forum/images/smilies/icon/think.gif

Chicago__AJ
04-23-2012, 06:11 AM
i don't know if this will work but can't they reset just the global leaderbaord then get the global leaderboard to recount everyone's track and tournament scores?
No, because they would probably have to go through everyone individually and that just isn't going to happen.

rlmergeuser
04-23-2012, 06:25 AM
It's not like they're calcing everyones scores by hand, Chicago http://forum.redlynx.com/forum/images/smilies/icon/razz.gif

rlmergeuser
04-23-2012, 08:36 AM
i don't know if this will work but can't they reset just the global leaderbaord then get the global leaderboard to recount everyone's track and tournament scores?
No, because they would probably have to go through everyone individually and that just isn't going to happen.
Yea... it seems to me that this would be pretty simple to automate. Might take a computer a few hours to go through and re-calculate everything, but surely it wouldn't have to be done manually. AJ - I remember reading somewhere that you are an IT guy... maybe I'm wrong, but if you are, you must be able to see how a process like this could be fully automated...

ANYWAY. This thread makes me feel glad about never really caring about my global rank on any game. I always just set personal goals for myself, regardless of how my accomplishments stack up against others.

rlmergeuser
04-23-2012, 10:42 AM
Thats why offline leaderboards should have been included, if you play offline your scores are recorded and when you get online you could have an option to upload scores/tracktimes to the official online LB.
That way this could probably be easily fixed and you would also have the local offline times saved to race against whenever you dont have the possibility to be online (beachhouse, summer house etc).

sebastianaalton
04-23-2012, 01:03 PM
Added this issue to the official known issues list (<!-- l --><a class="postlink-local" href="http://www.redlynxgame.com/forum/viewtopic.php?f=84&t=8047">viewtopic.php?f=84&t=8047</a><!-- l -->). Leaderboard integrity is really important for us.

sebastianaalton
04-23-2012, 01:07 PM
Thats why offline leaderboards should have been included, if you play offline your scores are recorded and when you get online you could have an option to upload scores/tracktimes to the official online LB.
Some games have included leaderboards that are saved to console and updated to online when connected. Unfortunately their leaderboards have become full of cheaters very quickly, because it's easy to edit your save file data while you are offline (save to USB stick, connect to computer, edit). We didn't want leaderboards filled with cheaters, so we do not trust any data from any storage device. That's why you need to be online to submit scores. It was the same way in Trials HD, and we didn't have many cheaters (with almost 2 million players that's a great feat).

rlmergeuser
04-23-2012, 01:24 PM
http://forum.redlynx.com/forum/images/smilies/icon/clap.gif +1

rlmergeuser
04-23-2012, 04:04 PM
Thats why offline leaderboards should have been included, if you play offline your scores are recorded and when you get online you could have an option to upload scores/tracktimes to the official online LB.
Some games have included leaderboards that are saved to console and updated to online when connected. Unfortunately their leaderboards have become full of cheaters very quickly, because it's easy to edit your save file data while you are offline (save to USB stick, connect to computer, edit). We didn't want leaderboards filled with cheaters, so we do not trust any data from any storage device. That's why you need to be online to submit scores. It was the same way in Trials HD, and we didn't have many cheaters (with almost 2 million players that's a great feat).

This is why I love RL http://forum.redlynx.com/forum/images/smilies/icon/smile.gif. Not very many developers care about leaderboard integrety.

rlmergeuser
04-23-2012, 05:18 PM
We have analyzed this problem. This is exactly the same bug that corrupted Trials HD leaderboards during the DLC launch ("the Ajuvix problem"). If the Xbox Live leaderboard server crashes, some data might be properly sent to the leaderboard, while some data might be lost. If track leaderboard data submission get lost, but the added score will properly be sent to the global leaderboard the problem will occur. The next time you play the track, the score will be added to the global leaderboard (without knowing that it's already counted because the server crash lost the track score), and thus it's counted twice.

We are investigating the best way to fix this, and how many players it affects. Obviously we are not able to do anything to the Microsoft Xbox Live leaderboard servers, but we can probably do some client (game) side changes to fix this issue (to for example allow players to repair their broken scores).
Ah, I guess this makes sense, if you can't modify leaderboards from "the back end". So only the XBox games themselves can submit updates to the MS leaderboards?

If you created a game update that fixed leaderboard rank (by re-calculating expected score based on submitted times), you'll probably have to somehow do it behind the scenes. I don't think many people are going to select a "fix my score" button in the options menu, especially if they know they only thing it could do is lower their score http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

Maybe this is simpler than we think. Can you just change the client (game) to recalculate the global score from scratch every time someone beats their time on ANY track? Then update the global score to the new (calculated) value, instead of just incrementing it? That way any FUTURE glitches are self-correcting, too! This has a few advantages:

[list:8boi7o8s]
[*:8boi7o8s]Self-correcting for any future "ajuvix" events[/*:m:8boi7o8s]
[*:8boi7o8s]This ensure that all (ongoing) players have their scores fixed. Only way to avoid it would be to stop playing trails, or to never, ever, beat your current top scores[/*:m:8boi7o8s]
[*:8boi7o8s]No score wipes http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif[/*:m:8boi7o8s][/list:u:8boi7o8s]

NonRedOrchid
04-23-2012, 05:56 PM
We have analyzed this problem. This is exactly the same bug that corrupted Trials HD leaderboards during the DLC launch ("the Ajuvix problem"). If the Xbox Live leaderboard server crashes, some data might be properly sent to the leaderboard, while some data might be lost. If track leaderboard data submission get lost, but the added score will properly be sent to the global leaderboard the problem will occur. The next time you play the track, the score will be added to the global leaderboard (without knowing that it's already counted because the server crash lost the track score), and thus it's counted twice.

We are investigating the best way to fix this, and how many players it affects. Obviously we are not able to do anything to the Microsoft Xbox Live leaderboard servers, but we can probably do some client (game) side changes to fix this issue (to for example allow players to repair their broken scores).
Ah, I guess this makes sense, if you can't modify leaderboards from "the back end". So only the XBox games themselves can submit updates to the MS leaderboards?

If you created a game update that fixed leaderboard rank (by re-calculating expected score based on submitted times), you'll probably have to somehow do it behind the scenes. I don't think many people are going to select a "fix my score" button in the options menu, especially if they know they only thing it could do is lower their score http://forum.redlynx.com/forum/images/smilies/icon/smile.gif

Maybe this is simpler than we think. Can you just change the client (game) to recalculate the global score from scratch every time someone beats their time on ANY track? Then update the global score to the new (calculated) value, instead of just incrementing it? That way any FUTURE glitches are self-correcting, too! This has a few advantages:

[list:36q2z0q6]
[*:36q2z0q6]Self-correcting for any future "ajuvix" events[/*:m:36q2z0q6]
[*:36q2z0q6]This ensure that all (ongoing) players have their scores fixed. Only way to avoid it would be to stop playing trails, or to never, ever, beat your current top scores[/*:m:36q2z0q6]
[*:36q2z0q6]No score wipes http://forum.redlynx.com/forum/images/smilies/icon/biggrin.gif[/*:m:36q2z0q6][/list:u:36q2z0q6]

Was thinking this yesterday. I don't know what way the server/leaderboard system exactly works but if they could modify it to get the user to send the packets which show that they have recorded a time on the leaderboard before they send the actual score to the global leaderboard then even if the leaderboard glitched out again it would record your time/faults on that track's leaderboard but it wouldn't update your global score instead of doing it the other way around which it seems to do at present. Then, even if the leaderboards glitched again all you would have to do is beat your time on that track to update your global score and everyone's happy. There must be a reason that this is not possible because I'm sure this would have been done from the beginning.

rlmergeuser
04-23-2012, 06:59 PM
Was thinking this yesterday. I don't know what way the server/leaderboard system exactly works but if they could modify it to get the user to send the packets which show that they have recorded a time on the leaderboard before they send the actual score to the global leaderboard then even if the leaderboard glitched out again it would record your time/faults on that track's leaderboard but it wouldn't update your global score instead of doing it the other way around which it seems to do at present. Then, even if the leaderboards glitched again all you would have to do is beat your time on that track to update your global score and everyone's happy. There must be a reason that this is not possible because I'm sure this would have been done from the beginning.
Taking this to the extreme, it would be awesome if they could do a full "distributed transaction". (A transaction is a set of operations that either all succeed, or if one fails they all roll back. When you perform a transaction across multiple servers, it's called a "distributed transaction".)

Not sure if that's possible using whatever underlying technology these servers use.

You are right, you could emulate that process from the client side as you suggest (submitting the time first, then read the time, make sure it matched, then submit the score, then reading the score and make sure it matches the expected value). Still prone to failure if one of the servers goes down in the middle, and you also have to decide what actions to take if a read value doesn't match a just-submitted value.

rlmergeuser
04-23-2012, 07:30 PM
Was wondering why i was Ranked 3 http://forum.redlynx.com/forum/images/smilies/icon/dance.gif

Chicago__AJ
04-23-2012, 08:30 PM
Went from 25 to 20 faults on Test your Might, didn't get a single point? What the **** kind of **** is that?

Willyums
04-23-2012, 08:57 PM
Went from 25 to 20 faults on Test your Might, didn't get a single point? What the !"# kind of **** is that?
went from 30 to 15 yesterday, dont think i got any either. maybe under 10 faults when you start getting more each time?

rlmergeuser
04-23-2012, 09:35 PM
Went from 25 to 20 faults on Test your Might, didn't get a single point? What the !"# kind of **** is that?
went from 30 to 15 yesterday, dont think i got any either. maybe under 10 faults when you start getting more each time?
We've not yet figured out the formula for how scores are being calculated in Evo, so maybe if we can figure that out...

Chicago__AJ
04-23-2012, 09:40 PM
Went from 25 to 20 faults on Test your Might, didn't get a single point? What the !"# kind of **** is that?
went from 30 to 15 yesterday, dont think i got any either. maybe under 10 faults when you start getting more each time?
That's ******ed. I only played the tournament twice, but its definitely going to be a ***** to platinum.

rlmergeuser
04-24-2012, 03:26 AM
Went from 25 to 20 faults on Test your Might, didn't get a single point? What the !"# kind of **** is that?
went from 30 to 15 yesterday, dont think i got any either. maybe under 10 faults when you start getting more each time?
That's ******ed. I only played the tournament twice, but its definitely going to be a ***** to platinum.

I went from 6f to 5f (plat) on that today and got no points global. More noobs take over me global everyday and its pissing me off. They are glitcheddddddd !!!

rlmergeuser
04-24-2012, 08:46 AM
Thats why offline leaderboards should have been included, if you play offline your scores are recorded and when you get online you could have an option to upload scores/tracktimes to the official online LB.
Some games have included leaderboards that are saved to console and updated to online when connected. Unfortunately their leaderboards have become full of cheaters very quickly, because it's easy to edit your save file data while you are offline (save to USB stick, connect to computer, edit). We didn't want leaderboards filled with cheaters, so we do not trust any data from any storage device. That's why you need to be online to submit scores. It was the same way in Trials HD, and we didn't have many cheaters (with almost 2 million players that's a great feat).

Yeah I kinda figured that was the reason for not including it, I would have been happy with a local save of my times none the less for me to race against when not online (but ofcourse that wouldnt have helped with this problem)

Willyums
04-24-2012, 12:28 PM
I went from 6f to 5f (plat) on that today and got no points global. More noobs take over me global everyday and its pissing me off. They are glitcheddddddd !!!
i was 4th or 5th before that glitch (including jtaggers) and after platinuming everything but the last tourney and getting a fair few top page runs, im outside the top 20.

give it a week or so and the top page will be all glitched scores, it must have affected a LOT of people http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

Colors_of_Life
04-24-2012, 02:36 PM
I went from 6f to 5f (plat) on that today and got no points global. More noobs take over me global everyday and its pissing me off. They are glitcheddddddd !!!
i was 4th or 5th before that glitch (including jtaggers) and after platinuming everything but the last tourney and getting a fair few top page runs, im outside the top 20.

give it a week or so and the top page will be all glitched scores, it must have affected a LOT of people http://forum.redlynx.com/forum/images/smilies/icon/sad.gif
Let's hope in a week or so it's fixed.

Nytmair
04-24-2012, 03:35 PM
Is there any way for me to know whether or not my score was affected by this glitch?
I am just wondering if my rank is inflated or not.

xXDonReneXx
04-24-2012, 03:40 PM
Is there any way for me to know whether or not my score was affected by this glitch?
I am just wondering if my rank is inflated or not.
If youre ahead of me Id say its the glitch http://forum.redlynx.com/forum/images/smilies/icon/wink.gif

rlmergeuser
04-24-2012, 04:35 PM
Is there any way for me to know whether or not my score was affected by this glitch?
I am just wondering if my rank is inflated or not.
Hard to know for sure, since we don't have a score calculation worksheet yet ( I am working on compiling the data for it...).

My best guess would be to ask: were you playing in the 4pm-7pm time period on launch day? (That's US Central time, btw.) That seems to be the period that we saw problems. Early on, it was just slow in submitting scores. Later on, we were seeing a lot of "you must be connected to submit your score. Retry/Cancel" errors.

I took a break from about 6pm till 9pm, and when I got back online, things were much improved, and my scores were out of whack.

Nytmair
04-24-2012, 04:39 PM
My best guess would be to ask: were you playing in the 4pm-7pm time period on launch day? (That's US Central time, btw.) That seems to be the period that we saw problems. Early on, it was just slow in submitting scores. Later on, we were seeing a lot of "you must be connected to submit your score. Retry/Cancel" errors.

Most likely I was on then, as I did have a period where I had to retry once or twice, or I had to wait a good minute for it to submit my score after I finished the track.

I hope I'm not glitched too much, I was feeling pretty good about my rank http://forum.redlynx.com/forum/images/smilies/icon/confused.gif

rlmergeuser
04-26-2012, 03:32 AM
ive had the same problem except one moment i was 314 in the world and i am now glitched to 350,000.......RELYNX please sort this out http://forum.redlynx.com/forum/images/smilies/icon/sad.gif

rlmergeuser
04-26-2012, 03:37 AM
i gave the same problem except, i was 314 in the world wiith around 18-19 million score. just after i bettered a time i went back to check the leaderboards and saw that i was now 350,000 in the world????!!!!!! im very un happy with this and im hoping redlynx sort this out before i lose interest completely in the game.....

rlmergeuser
05-04-2012, 02:23 AM
ok, so i've realised now for sure my score is one of the ones that glitched.
currently sat at #1 (25.9m score), but have 3 tournaments left to platinum - test your might at 14 faults.
got most times sat in the top 1500, with a good few in top 100, but beyond bragging rights with irl mates, i'm all for having it sorted and my position being recalculated.

if it helps anyone to work things out, all i managed to do in the first few days of release was golds on the beginner/easy tracks before the server crashed.

hope it all gets sorted, and the true trials masters are the ones back at the top

Willyums
05-04-2012, 12:21 PM
^ well said http://forum.redlynx.com/forum/images/smilies/icon/clap.gif

Colors_of_Life
05-04-2012, 03:15 PM
ok, so i've realised now for sure my score is one of the ones that glitched.
currently sat at #1 (25.9m score), but have 3 tournaments left to platinum - test your might at 14 faults.
got most times sat in the top 1500, with a good few in top 100, but beyond bragging rights with irl mates, i'm all for having it sorted and my position being recalculated.

if it helps anyone to work things out, all i managed to do in the first few days of release was golds on the beginner/easy tracks before the server crashed.

hope it all gets sorted, and the true trials masters are the ones back at the top
DAYUM, that's a lot of glitched points. But at least you admit it, unlike ginodeergun.

NonRedOrchid
05-04-2012, 04:16 PM
ok, so i've realised now for sure my score is one of the ones that glitched.
currently sat at #1 (25.9m score), but have 3 tournaments left to platinum - test your might at 14 faults.
got most times sat in the top 1500, with a good few in top 100, but beyond bragging rights with irl mates, i'm all for having it sorted and my position being recalculated.

if it helps anyone to work things out, all i managed to do in the first few days of release was golds on the beginner/easy tracks before the server crashed.

hope it all gets sorted, and the true trials masters are the ones back at the top

I have every single track and tournament platinum except Test Your Might which I have 11 faults on. All my scores are top 1000 and most are around top 100. I'm ranked 96th or something. Pretty sure there's a lot of people who don't think they have any sort of glitched score who do. I've gone through the top 100 and at least 60 scores are visably glitched. There's no possible way anybody could have a score above 22,500,000 without either being glitched or by having all platinums including test your might.

sebastianaalton
05-04-2012, 04:42 PM
hope it all gets sorted, and the true trials masters are the ones back at the top
No worries. Things will be sorted and the patch is under development. Leaderboard integrity is very important for the game.

Colors_of_Life
05-04-2012, 05:09 PM
I have every single track and tournament platinum except Test Your Might which I have 11 faults on. All my scores are top 1000 and most are around top 100. I'm ranked 96th or something. Pretty sure there's a lot of people who don't think they have any sort of glitched score who do. I've gone through the top 100 and at least 60 scores are visably glitched. There's no possible way anybody could have a score above 22,500,000 without either being glitched or by having all platinums including test your might.
I have every single platinum and an average rank of ~60 on the in-game tracks. My real score is around 22,7XX,XXX.

Trust me man, there are a TON of people with glitched points.