View Full Version : Unable to submit question / Screen goes black entering battle

01-13-2014, 01:47 AM
I tried on two different computers and two different browsers. When I use the online form for tech support, I get this:

We are encountering a technical issue with the page you are trying to view.

We apologise for the inconvenience and we will work to fix the issue as soon as possible. In the meantime please click here to return to the homepage.

My issue is that about 20% of the time, my screen goes solid black when entering a battle. I have to force the game out with task manager.

Here are my specs. Intel Core I-5 2500K 3.3 GHZ . 16 GB RAM. GEFORCE GTX 460 SE. The graphics driver is the latest one, released 1/7/2014. It was also happening with an old driver. I only updated because of this issue.

I set the graphics to LOW and that didn't help at all.

01-17-2014, 05:55 PM

Please contact our support team using the contact form on our homepage. We can't help you here in the forum.