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View Full Version : The pre order hasn't arrived yet



redangelking1
01-10-2014, 03:08 PM
I have bought two pre orders in the end of July and it should have already arrived by now, and all my friend have already got theirs so I want to ask when it will already ariive to me too, did something happen to the packages in the way to Israel?
thanks in advance...

UbiVolfbane
01-10-2014, 05:38 PM
I am sorry to hear that you have yet received the items. If you pre-order the content through Uplay shop or Ubishop, please be sure to contact us directly. Please include the order number when doing so. I would also suggest contacting your Support team by phone to check the status of the order. You can do so here: http://www.ubi.com/US/Support/InternationalSupport.aspx .