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View Full Version : got this response from Ubisoft (social events)



Gladiaattori1500
01-06-2014, 06:56 PM
when I told them about the social event issue

"Hi Gladiaattori150,

Thank you for reporting this issue. I have sent this along through the appropriate channels for processing. If this issue is resolved, the solution will appear on the support section of our website.

However please make sure you do have the latest patch installed and also that all of the necessary ports are opened for the game to work properly. See more information in the link i have included here below:

Delete all of the systems internet cache. To do this scroll along the cross media bar until you reach the 'Network' tab, now scroll up / down the list until you reach the 'Internet Browser', highlight this and press X. Once you browser opens press the triangle button once, from the new menu highlight the 'Tools' option and press X. Scroll down the menu until you reach 'Delete Cookies' and press X. Confirm the files deletion. Repeat this for 'Delete Cache'.

See more information in the link here below:

https://support.ubi.com/en-gb/FAQ.aspx?platformid=47&brandid=22&productid=4186&faqid=kA030000000ec3XCAQ

Apologies for the inconvenience caused

If you have any further queries or issues please do not hesitate to contact us again and we will assist you further.

Kind Regards,

Nette
Ubisoft Technical Support."

Dunno if it makes sense or not