View Full Version : Problems with additional content

12-24-2013, 03:22 PM
So I got the UBICollectible: Edward Kenway figure

This one, to be exact: http://s1148.photobucket.com/user/JVeron004/media/AC4/UbiCollectibles%20Figures/Edward_Kenway_UbiCollectibles_Statue_11_zps0840388 6.jpg.html

This is on PC.

And when I opened it it said that I could redeem a code that would give me some special in-game items. I went through the procedure and I finally redeemed them on Uplay..

But I can not find them anywhere in the game! Are you supposed to find them in a chest or something?

I was supposed to get: "Connor Kenway's Sails", "Hayatham Outfit", "Kenway's Unique Dual Swords".

Please help me.

12-24-2013, 03:52 PM
Please check the information found here: https://support.ubi.com/en-US/FAQ.aspx?platformid=35&brandid=22&productid=4186&faqid=kA030000000ebfgCAA
If you are unable locate or unlock the content, please contact your region's Support team. We will be able to refund and redeem the Uplay reward again to see if it helps. You may also contact Support using the links in my signature below.