View Full Version : Is anyone else having this problem with AC3?

12-22-2013, 06:17 AM
So recently I decided to re-purchased AC3 again, seeing as how it's only $20 for both the Season Pass and the game.

As you can see, the order was completed and I got the email sent with the activation codes. :o

Now according the sent email, the game should be at my library, which it was but... The download button is not there and it seemed to be replaced by the SP and MP launcher even though I've never installed the game before. :nonchalance:

When I try to launch either the SP or the MP, I obviously get these errors. I've never installed the game so there was nothing to uninstall either but launching the game and uninstalling are the only options I could find. All the DLCs from the Season Pass are there with a download but there is non for the original game. :confused:

I've tried using the activation codes from the email but it keeps giving me this message. And I already tried re-installing Uplay (which undoubtedly deleted all my entire 70+ hours of save files) and still no luck. :mad:

Am I suppose to wait a few days after billing? Am I suppose to receive an additional email? Do I have to file a ticket and wait for several weeks with hope I'll get a reply? I hope someone fixed this error and has an answer. Saturday's a good day to be wasting 20 bucks on coke and pizza, not spending the entire afternoon trying to work a game. =S

12-22-2013, 07:34 AM

12-22-2013, 08:24 AM
Bumped again. =/

12-22-2013, 10:50 AM
I guess I'll ask for a full refund since this is obviously not going to get fixed.

12-23-2013, 01:25 AM
if you didnt contact support, then do so, and if they didnt reply to you within 2 business days, contact Mr_Shade (Forum Mod) and send him your ticket number.

12-23-2013, 02:39 AM
It'll be longer than two days, as the Support page asks for people to wait longer due to a longer than usual queue, and it's the holidays.

Also, Shade is a Community Manager. That means he's an actual employee for Ubisoft, and not a "forum mod." (Volunteer)