PDA

View Full Version : Assassin’s Creed® IV Black Flag it isn't started



Jen925ius
11-30-2013, 12:13 PM
At game start through Steam at once gives out a mistake:
Сигнатура проблемы:
Имя события проблемы: BEX
Имя приложения: AC4BFSP.exe
Версия приложения: 0.0.0.0
Отметка времени приложения: 5285f99f
Имя модуля с ошибкой: StackHash_0a9e
Версия модуля с ошибкой: 0.0.0.0
Отметка времени модуля с ошибкой: 00000000
Смещение исключения: 00000000
Код исключения: c0000005
Данные исключения: 00000008
Версия ОС: 6.1.7601.2.1.0.256.1
Код языка: 1049
Дополнительные сведения 1: 0a9e
Дополнительные сведения 2: 0a9e372d3b4ad19135b953a78882e789
Дополнительные сведения 3: 0a9e
Дополнительные сведения 4: 0a9e372d3b4ad19135b953a78882e789

Earlier everything was normal. Now at start gives out a mistake.
After a mistake drivers for the videocard are updated through GeForce Experience. The hash of game is checked and everything is normal.

bukowski113
12-01-2013, 05:35 AM
Hello and welcome to the Forums :D

Please make sure you post in English as this is the language of the Forums. I would suggest you contact our Support staff so they can troubleshoot it with you.
Ubisoft Support Website (http://support.ubi.com/)

Thanks

Jen925ius
12-01-2013, 02:33 PM
I wrote to support. I wait for the answer from them.

Jen925ius
12-01-2013, 02:48 PM
Problem signature:
Problem Event Name: BEX
Application Name: AC4BFSP.exe
Application Version: 0.0.0.0
Application Timestamp: 5285f99f
Fault Module Name: StackHash_0a9e
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Offset: 00000000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1049
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt