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Karnsetheron
11-23-2013, 01:09 AM
So just bought the game through steam...and it refuses to run. Sometimes it boots up to the pre cinematic screen where it talks about the historical events its based on and the ethnic diversity of the development team. It freezes at that screen. Probably 1 in every 3 or 4 boots, its just black screened. Frozen. Crashed.

I have deleted the bitguard from my pc, that did nothing. Downloaded and installed punk buster. That did nothing.

So naturally, if no one has a fix, and I have been looking for the better part of 3 hours now, and none has been provided by Ubisoft, I will want a refund.

Thoughts or possible solutions anyone?

*Edit*

My minimum system requirements are well above spec:

Time of this report: 11/22/2013, 16:09:01

Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD I7 -3960X Extreme Edition Sandy Bridge-E 3.3GHz (3.9GHz Turbo)
Memory: CORSAIR XMS 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333
Available OS Memory: 16GB RAM
Page File: 4610MB used, 11765MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
VideoCard: x2 EVGA 06G-P4-2791-KR GeForce GTX TITAN SuperClocked 6GB 384-bit GDDR5

Christicide
11-23-2013, 03:21 AM
I'm right here with ya man. I crash at the EXACT same point, every time... I've tried just about everything too.

strigoi1958
11-23-2013, 04:17 AM
I suggest you verify files on uplay/games menu button on Play single player button. And failing that I would change driver as Nvidia drivers are struggling lately. 314.22 is the most stable and whichever you choose make sure of a clean install. Hope that fixes it.

Karnsetheron
11-23-2013, 10:04 AM
I have changed the update and verified the game cache. Does not work.

ace3001
11-23-2013, 10:18 AM
AMD I7 -3960X Extreme Edition Sandy Bridge-E 3.3GHz (3.9GHz Turbo)


AMD I7 -3960X

Would you mind telling me where you're getting these specs from?

Karnsetheron
11-24-2013, 09:15 AM
Would you mind telling me where you're getting these specs from?

My stack of receipts.

indu57
12-10-2013, 09:45 AM
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD I7 -3960X Extreme Edition Sandy Bridge-E 3.3GHz (3.9GHz Turbo) <--- What is this ?
Memory: CORSAIR XMS 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333
Available OS Memory: 16GB RAM
Page File: 4610MB used, 11765MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
VideoCard: x2 EVGA 06G-P4-2791-KR GeForce GTX TITAN SuperClocked 6GB 384-bit GDDR5

ur setup is BS ;) why make up a story of ur setup :)

Razor8689
12-10-2013, 04:36 PM
Assassins creed black flag reaches a certain point on my laptop and crashes.
my specifications:
Nvidia Geforce Gt 540M with driver 327.23
Windows 7 home premium 64 bit with service pack 3
6 GB Ram
Intel(R) Core(TM) I7-2670QM CPU @ (2.20GHZ)
Direct X 11
Please help
I have reached the part where you have to get data passed Olivier's Computer safety programs

Karnsetheron
01-14-2014, 02:12 AM
Operating System: Windows 7 Home Premium 64-bit (6.1, Build 7601)
Language: English (Regional Setting: English)
System Manufacturer: Gigabyte Technology Co., Ltd.
System Model: GA-990FXA-UD3
BIOS: Award Modular BIOS v6.00PG
Processor: AMD I7 -3960X Extreme Edition Sandy Bridge-E 3.3GHz (3.9GHz Turbo) <--- What is this ?
Memory: CORSAIR XMS 16GB (2 x 8GB) 240-Pin DDR3 SDRAM DDR3 1333
Available OS Memory: 16GB RAM
Page File: 4610MB used, 11765MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7601.17514 32bit Unicode
VideoCard: x2 EVGA 06G-P4-2791-KR GeForce GTX TITAN SuperClocked 6GB 384-bit GDDR5

ur setup is BS ;) why make up a story of ur setup :)

I am not super familiar with computers. I just pulled what i thought were the correct things off a stack of receipts i saved for my computer. If i put something wrong in here, why dont you help instead of saying im full of ****?

strigoi1958
01-14-2014, 02:16 AM
have you tried the fix in the thread http://forums.ubi.com/showthread.php/818432-A-FIX-For-the-AC4BFSP-exe-stopped-working-black-screen-at-start-!!!! there are a few different fixes on this forum for different things so perhaps 1 will work for you... I hope it does and soon so you can get back to playing