PDA

View Full Version : [Ubisoft_Account] My Account Name



guest-0MEt2Os0
08-22-2013, 07:14 PM
Why is my name now guest-0MEt2Os0? This is not a name I chose and I am led to believe I cannot change it. How did this happen and why am I no longer AimlessSpectre? I am seriously put off by this having just purchased blacklist. Assistance would be greatly appreciated.

Ubi-Lhainiev
08-22-2013, 09:08 PM
Hi AimlessSpectre - As a moderator, I wouldn't have the details on why the system generated a name for you, if you chose one. It's definitely something to look into and my sincere apologies for the inconvenience.

The Uplay team is working hard on making the username change feature available to you. They understand the importance, but there is a lot involved with implementing this feature.

If you wouldn't mind, please contact Support so they are aware of what happened and can document the error.

Click on the My Questions link, then Ask a Question tab here: http://support.ubi.com/
By Phone - Support Team in your region: http://www.ubi.com/US/Support/InternationalSupport.aspx

guest-0MEt2Os0
08-22-2013, 09:21 PM
Thank you for the quick reply. I will go ahead and contact support. Have a good day.

guest-slbA2gJe
08-23-2013, 07:14 AM
Same thing happened to me!!! What the hell? And we can't change it from the profile?? Come on UBI...

Ubi-Lhainiev
08-23-2013, 08:11 PM
You're welcome. I know its frustrating and hopefully it will be implemented soon :)

Have a good weekend!

~Closing thread~