View Full Version : [PC] "Unable to download Uplay game files"

08-06-2013, 09:20 AM
- Unable to download Uplay game files
- I bought the game on steam.
- Windows 8 64 bits
- I am Dutch
- After my Uplay game launcher wouldn't start anymore, I deleted all the files, including the leftovers, and used a link from one of the moderators to install Uplay again. This worked. Howerver, now I'm trying to launch the game, it gives me the message I wrote above. I Reinstalled the game (assassins creed 2), but that doesnt solve the error.
- It happens all the time I want to launch the game.

08-06-2013, 04:05 PM
Hu Mutshehorlepiep - Thank you for supplying these details. It will be uploaded in our bugs database.

In the meantime, please have a read through here: Uplay connection issues http://forums.ubi.com/showthread.php/773183-Feedback-wanted-Uplay-connection-issues

And remember, all games purchased on Steam, must be launched via the Steam client first - > Then Uplay.

If you continue to have problems, please contact Support. You can either create a ticket by clicking on the My Questions link, then Ask a Question tab here: http://support.ubi.com/ or call them for quicker service. You can find the Support Team in your region here: http://www.ubi.com/US/Support/InternationalSupport.aspx

08-06-2013, 06:45 PM
The problem was that my pc didnt give Uplay the proper permissions. I managed to fix it now, so you can close this if you want.

08-06-2013, 08:12 PM
Thanks for the update :)

~Closing thread~