View Full Version : [Ubisoft_Account] Missing Uplay Units

08-05-2013, 07:07 AM
Not sure where to put this, but I'm missing some of the Uplay Units I earned. I've got all actions on AC2, AC Revelations, AC Brotherhood, SCC and Anno 2070 (5x100=500), also earned 10 units in Settler 7 and 60 in AC3 - makes an overall of 570 uplay units. I spend 70 on AC3, each 100 on AC2, Revelation and Conviction, 140 on Brotherhood, making an overall of only 510, despite I'm down to zero instead of 60 - any help or explanation?

Secondly is there a way to remove a game (settler 7 demo) from the uplay game list. I've got the full version and the demo isn't even working...

Thanks in advance

08-05-2013, 03:12 PM
Hi Annonymer:

You will have to contact Support for help with your Uplay units. I don't believe there is a way to remove a single game from your account, without un-linking your account entirely, but you would lose all games/keys/progress/achievements and your account. But please do check with Support on this. They may have a work-around for you.

In the meantime, please have a read through here - Technical Issues Best Practices - http://forums.ubi.com/showthread.php...Best-practices! and follow the steps on how to report a technical issue in the forums.

To contact Support:

Click on the My Questions link, then Ask a Question tab here: http://support.ubi.com/
By Phone - Support Team in your region:http://www.ubi.com/US/Support/InternationalSupport.aspx

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