View Full Version : forgetful client

07-06-2013, 12:16 PM
Good day technical support Ubisoft. I have a problem, bought the game heroes 6, about a year ago, played for a while izabrosil now want to enjoy the game again, but forgot registration data ... I was only a box with a disc and activation code. I can help you?

07-06-2013, 05:05 PM
Hi and welcome to the forums, please open a ticket with Technical Support, the link is in my signature. They will ask for proof of purchase though.

05-31-2014, 03:22 AM
I've tried to download my purchased game Assasins Creed 4. Every time I try it crashes my pc. And I mean crashes. No ctrl alt del, no task manager, have to manually power off my pc which is not healthy for an os. I will never purchase another ubisoft game again.

06-02-2014, 02:43 PM
Hello Wolfdog420247,

Thank you for contacting us. Our technical support team will be happy to help you identify and resolve your issue. You can contact them through our ticket system's webform found here: https://support.ubi.com/en-US/AskQuestion.aspx
Alternatively, if you would like to contact support by phone you can find the contact number for your regional support team here: http://www.ubi.com/US/Support/InternationalSupport.aspx