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View Full Version : AC3 "The Redemption" DLC - Cannot Download



Jamato300489
04-23-2013, 01:37 AM
01:01 GMT+00 / 1:01am - 23/04/2013
I have a season pass and the "Redemption" DLC for AC3 is available through the in-game store. The download reaches 98% then the download bar renews back to 0% then back again to 98%. This occurs another two/three times before reaching 99% then a dialogue box appears stating: "Can't download The Redemption".


I'm on the Xbox 360 Console, no error code is given.
My location is West Yorkshire, UK.
I have 21.4GB of HDD Free Space.
In an attempt to solve the problem assuming data was damaged along the line somehow I have removed the relative DLC from my storage device (This DLC has been highlighted with a Yellow Exclamation mark) and have tried to re-download the content a second and third time unfortunately it ends with the same result.


I will now attempt to re-download it again if there are any changes I will up date this post. Please contact me if possible regarding this issue.

Kind Regards,

Mr Jamie L Page / XBL-Tag: Jamato300489

BATISTABUS
04-23-2013, 02:04 AM
It's not officially "out" yet. It usually comes out around 4 am EST, so about 8 AM your time.

Ariberto
04-23-2013, 02:10 AM
Experiencing the same exact problem here. Deleted the incomplete download from HD as well and on top of that cleared my cache, then attempted to re-download the DLC. Result is that the problem still persists. Heard that the latest version of the dashboard could be the cause but I'm just taking guesses.

Ariberto
04-23-2013, 02:20 AM
It's not officially "out" yet. It usually comes out around 4 am EST, so about 8 AM your time. The thought of this crossed my mind but why put up a broken download link beforehand? Or can I just continue downloading from 98% later (in which case this would be about traffic control I suppose) and finish it in a flash?

Stedmister
04-23-2013, 02:33 AM
yup totally weird, I tried downloading it as well and had issues, so I delete it and came here, guess I try later.

BATISTABUS
04-23-2013, 04:25 AM
The thought of this crossed my mind but why put up a broken download link beforehand? Or can I just continue downloading from 98% later (in which case this would be about traffic control I suppose) and finish it in a flash?
I think this should work.

Bastiaen
04-23-2013, 04:40 AM
NOOOO! Me too...

Bruce Choiz
04-23-2013, 05:26 AM
Same here, Im in Canada Montreal, right near the Ubisoft Montreal Studio...
100GB free space , I have downloaded it for 10 times, still not working.
it displays 98%-99%-0%-98%-download failed

Assassin_M
04-23-2013, 05:37 AM
Just for the record, because people get this confused.....Ubisoft has nothing to do this, a`ight ?? If you`re gonna blame someone blame Microsoft..

pacmanate
04-23-2013, 07:17 AM
You need to wait until 10am I believe.

TheUnderTaker9
04-23-2013, 09:04 AM
Same here in Singapore.

CalledChip4200
04-23-2013, 10:10 AM
Same here in australia. I was so excited to come home from uni and download this but no

http://24.media.tumblr.com/tumblr_m35nwg6az31r2lftjo1_400.png

Mr_Shade
04-23-2013, 11:13 AM
Please wait for the console stores to fully update before attempting to install

PS3 owners - will have to wait for the normal store update day / time - which can be tomorrow.

Jamato300489
04-23-2013, 12:56 PM
:D typical of my luck. Anyway 12:40pm 23/04/2013 - It has now successfully downloaded. Thanks cant wait to play :)

PS: Thanks for all the comments above, and I agree they shouldn't create an available/public download link if it cannot be used. Optionally information regarding the event should have been released ie: Time of availability.

Food for thought, kind regards.

Jamato300489
04-23-2013, 12:57 PM
typical of my luck. Anyway 12:40pm 23/04/2013 - It has now successfully downloaded. Thanks cant wait to play

PS: Thanks for all the comments above, and I agree they shouldn't create an available/public download link if it cannot be used. Optionally information regarding the event should have been released ie: Time of availability.

Food for thought, kind regards.

roostersrule2
04-23-2013, 01:52 PM
Ahhh it's 10:50pm here and there is nothing.

Mr_Shade
04-23-2013, 01:57 PM
:D typical of my luck. Anyway 12:40pm 23/04/2013 - It has now successfully downloaded. Thanks cant wait to play :)

PS: Thanks for all the comments above, and I agree they shouldn't create an available/public download link if it cannot be used. Optionally information regarding the event should have been released ie: Time of availability.

Food for thought, kind regards.Timings vary due to the consoles stores - region - and provider.

Even if we supplied those at length - it may still not be 100% accurate - since release of content is down to the console providers.

[IMPORTANT UPDATE] - At present the DLC has been removed from the in game store for Xbox - this is due to an issue on the Xbox Market place, preventing the download of the DLC - the team are working on it, so I can only apologise for any delay.



So all I can suggest is a little patience.

pacmanate
04-23-2013, 02:42 PM
[IMPORTANT UPDATE] - At present the DLC has been removed from the in game store for Xbox - this is due to an issue on the Xbox Market place, preventing the download of the DLC - the team are working on it, so I can only apologise for any delay.

So all I can suggest is a little patience.

Suggest all you want but you ain't getting it :@

This sucks, just came back from 6th Form hoping to play this bad boi now I have nothing to do.

CalledChip4200
04-23-2013, 02:50 PM
I think this should work.

Mine didn't continue from 98% :(
But at least it works for me now. It fully downloaded an hour and a half ago from in game UTC+10 AEST

zChickentender
04-23-2013, 03:36 PM
Sigh.... So now it shows as available for purchase again but there is still no way to download it for the seasons pass holders.
Super glad I'm a pass holder so I can get to it last even after a delay. This is ridiculous. Did they forget it was supposed to be released today? Everyone have a long weekend? ...

**edit - there it goes - working now. just in time for me to have to go to work.

pacmanate
04-23-2013, 03:57 PM
Woo^ Thanks.

Mr_Shade
04-23-2013, 05:37 PM
Just to confirm - the store link now works.


sorry for any delays.

SixKeys
04-23-2013, 10:13 PM
I'm on PC and still haven't received a download link...

pacmanate
04-23-2013, 10:17 PM
I'm on PC and still haven't received a download link...

Hehe. Well, maybe it is releasing tomorrow with the PS3?

SixKeys
04-23-2013, 10:42 PM
Hehe. Well, maybe it is releasing tomorrow with the PS3?

On the Ubi store it looks like it should be out already.

misterB2001
04-24-2013, 08:52 AM
I'm on PC and still haven't received a download link...

I'm the same, very disappointed.

MaximNighthawk
04-24-2013, 12:26 PM
I have not recieved the download link for PC either. I hope they will send it soon.

edit; Talked to Dutch Ubisoft costumer service (0207006390). Turned out they had my order twice and canceled the wrong one.
I should be getting the email with link and key this evening or otherwise tomorow. :D

Jack_Pirate
04-24-2013, 04:47 PM
Weird, mine downloaded just fine

http://24.media.tumblr.com/98c45071cc1f2b44eed61ea7dfbdcd16/tumblr_mke27v35601s1godxo1_500.gif

BATISTABUS
04-24-2013, 05:10 PM
Mine didn't continue from 98% :(
But at least it works for me now. It fully downloaded an hour and a half ago from in game UTC+10 AEST
Huh...worked for me. It was actually pretty cool. It took less than a minute and I was able to jump right in. If this was intentional, I hope they'd do something like that again so we can play it ASAP.