View Full Version : Assassins Creed Brotherhood Crashes at memory sequence

02-14-2013, 09:44 PM
When I play the game it works fine up until the reunion scene in the first sequence, then my game crashes. I have not gotten past that point, It always crashes at the same cutscene I have a Mac OS X 10.7.5 so it should be working fine. What should I do? When I play the previous memory sequences it works fine, no lag, no freezing or glitching but the second i reach that moment the game freezes. Can anyone help?
some of my computer specs are below.

Summary: [EFC] Cutscene Crash
Product Level 1: Macintosh
Product Level 2: Assassin's Creed: Brotherhood
Category Level 1: Error Msg / Freezes / Crashes

Model Name: MacBook Pro
Model Identifier: MacBookPro8,1
Processor Name: Intel Core i5
Processor Speed: 2.4 GHz
Number of Processors: 1
Total Number of Cores: 2
L2 Cache (per Core): 256 KB
L3 Cache: 3 MB
Memory: 4 GB
Boot ROM Version: MBP81.0047.B27
SMC Version (system): 1.68f98
Hardware UUID: 8F0B1D5A-867F-53A2-A388-00F1C7F0D8BB
Sudden Motion Sensor:
State: Enabled

02-16-2013, 06:27 PM
Hi, have you opened a ticket with Technical Support? the link is in my signature.

03-02-2013, 01:01 AM
Yeah I have, they didn't give me a solution.
I gave them my computer specs and they told me to contact steam suppourt but when I did they told me to contact ubisoft suppourt.

03-06-2013, 01:56 AM
I have the same problem, HELP?

03-16-2013, 11:09 PM
i have the same problem. is there a way to fix it? the macgamestore i purchased through has responded and recommending preference files. which does nothing.

07-22-2013, 08:29 PM
yeah **** me too anyone got this fixed *comment removed* its our computers i have a macbook air 2011 same ******** it freezes when that catalina ***** starts talking

07-23-2013, 05:53 AM
yeah **** me too anyone got this fixed *comment removed* its our computers i have a macbook air 2011 same ******** it freezes when that catalina ***** starts talking
Please make sure you contact Support so they can troubleshoot this with you.
Ubisoft Support Website (http://support.ubi.com/)

10-25-2013, 12:48 PM
I have it too and same thing what it is that the bink32w is not updated, and there is a patch to update this, but it is not a dmg file . It is an exe file which cannot be opened by mac. I believe this is pretty ******ed releasing a game for a platform and then not supporting it for the known bugs that makes the game totally unplayable. Ubi will not care as they do not support this game anymore, and I do not know of a way to manually update bink because everything is supported for windows. .dll is yet another windows file, that mac doesnt have. So ubisoft, next time u make a game for mac, make the patches for everyone. Now, final message, DONT BUY A MAC NOTHING IS SUPPORTED FOR IT. thanks and have a nice day.

10-25-2013, 12:49 PM
oh yah ubi will never reply to u thanks