View Full Version : Uplay Passport Bougth - Not Working

12-20-2012, 09:44 PM
Hello dear members of this forum.

I am a new member, and I have recently purchased an Uplay passport. I activated it and downloaded it but my PS system does not seem to find it.

What shall I do in order for my PS3 to find the passport?

12-20-2012, 11:39 PM

12-21-2012, 01:26 AM
Once you purchase a Passport it should be tied to the account you purchased it on. Since the passport isn't actually a downloaded file, it's now tied to the Uplay/PSN account you purchased it on. Try going online and seeing if you experience an level cap. Hope this helped~

12-21-2012, 11:10 AM
Nope, still doesnt work. Thx for trying tho.

12-22-2012, 12:13 AM
If the problem is still occurring contact Support by submitting a ticket or calling in directly so the issue can be investigated and looked into. Sorry for the inconvenience!!

12-22-2012, 05:54 PM
Where can I sumbit a ticket?

12-24-2012, 03:45 PM
Have you been able to activate the passport properly?
You submit using the link in my signature "Ubisoft Support". May vary on location. Hope this helps!