View Full Version : Activation code already in use.

12-10-2012, 09:00 PM
Hey, after my Hard drive died I tried launching ACB from my steam, entered my Cd key and I got a message saying "This CD Key or Activation Code is already in use with another Uplay Account. For more information please contact Ubisoft Support." I clearly purchased the game because it's on my steam and I only have one Uplay account. Anyone have any suggestions? Thanks!.

12-10-2012, 09:02 PM
Hi, activation keys can only be used once, you need to sign in with the Uplay account you used to originally activate the game.

12-10-2012, 09:08 PM
Thank you for the fast reply! but as I said originally I only have one Uplay account so it's impossible, also it seems that every game I had on my Uplay account is not saved on there anymore.

12-11-2012, 12:01 AM
Did you purchase it through Steam or Ubishop? You should be able to re-download your already activated games from whatever system you bought it from (Steam/Uplay).

I had a failed HDD and fortunately I was able to re-download one game from Steam and another from Uplay.

12-11-2012, 01:45 PM
I purchased the game through Steam, and I have re-downloaded the game however when I click the game Uplay launcher opens and requests a Cd Key. The problem is that Uplay for some reason doesn't recognize that I've already activated the game, Thanks.

12-11-2012, 01:50 PM
Be sure you open the game via Steam, and not via the launcher itself. Steam will open Uplay launcher for you and it shouldn't ask for a cd key anymore then.

12-11-2012, 06:15 PM
I do, when I launch the game via Steam Uplay launches and asks for a Cd Key, Thanks for the help.

12-11-2012, 10:54 PM
I actually have no idea why that happened to you.

I am a Steam user myself, my Hard Drive was damaged in someway so I had to fully delete all I had on my computer (same as you) but when I downloaded AC:B again it worked without the requirement of CD-Key. Are you a mac user / windows user?

12-11-2012, 11:48 PM
Yes this is certainly strange, this is the third computer I've had and have had no problems re-installing the game until now, it was fine until one of my Hard Drives failed I really don't know why this is happening it seems like all of my purchases have disappeared. I'm using Windows 7 do you need anything else?

12-11-2012, 11:53 PM
Honestly I don't really care about ACB, I really just want to find a fix just in case this happens when I buy AC 3. Thanks to everyone who is taking the time to help!

12-12-2012, 12:22 AM
I would honestly try to play around with the launcer on Steam and the other one, going offline and online , logging in and out. And if that doesn't work contact Steam.