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View Full Version : Quick maintenance - Sept 24th - 2012



SpaceElephant
09-24-2012, 01:56 PM
Hello all,
At around 3 pm (Paris Time) we will perform a quick maintenance period that should take around 30 minutes.
This quick fix should correct the Crag Hack code from Heroes 6 adventure pack.

Best

Space E and the dev team

MD78
09-24-2012, 02:04 PM
Thanks for the info, although a little late. Just got kicked out of the endphase of a match "Game interrupted: You are already logged in somewhere else. Please log out then try again."

Matrix.disc
09-24-2012, 02:09 PM
I'd like to give you feedback about server maintenance announcements:
4 minutes before it happens is not too early. You know, more like 4 hours would be preferable :)

Slight offtop, but I'd like to get a chance to get you to see this issue:
Is there going to be a general improvement in speed and precision of your (dev team's / community managers / moderators / whatever) responses to feature feedback and bug / abuse reports? I see that replies of type "Issue acknowledged, will be passed to devs" is a step in a good direction, but we all would appreciate a follow up ETA on them as well. It doesn't need to be the most precise ETA ever, but it needs to be more than "coming soon". I think replies like "it's coming in next closest patch that'll be released in about a week" would really make the community feel treated much more seriously.

Best regards,
Matrix.disc