View Full Version : Can't access the shop.

09-16-2012, 01:46 PM

since I couldn't find that this problem was adressed previously do I open this new thread for my simple problem.

So every time I klick on the shop icon do I get a massage that it isn't allowed to me to use the shop and I should try later. Is this a known problem or does it depend on the region I live in?

Any informations or solutions are welcome :)

09-16-2012, 08:22 PM
I added a screenshot, might be helpful :)


Access denied. Please try again later.

09-17-2012, 12:28 AM
I think that you should start a new question at support site:

11-28-2012, 12:09 AM
I have the same problem...i've tried to reinstall game,to use ie as browser and to give win firewall permission to the launcher.exe but nothing has changed...i'm stucked with my start deck and can't upgrade it. Someone can post me any suggestion please..i've opened a ticket to the link above already
Tnx for the help

12-03-2012, 11:24 PM
My discussion with the support team wasn't very helpful either but I managed to solve this problem by myself.

Strangely enoug was all I had to do is disable the "block all cookies" option in the internet security options as long as I'm in the shop. ;)