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View Full Version : Unable to use paypal in the shop?



jasce_ma70
08-19-2012, 11:36 PM
Anyone else having issues with this?

I tried to buy some more game currency and I'm getting a time-out error from paypal instantaneously (i.e. the time out error page loads within seconds..)

Is the shop currently working?

jyujinkai
08-20-2012, 06:34 AM
yeah paypal doesn't work at all. I get the same error

Aza404
08-20-2012, 10:53 AM
Hi guys,

Thanks for the info, I'll pass this on to the devs so we can check if everything is working as it should be.
What country are you playing from?
Also, please contact support here: http://ubisoft.custhelp.com/app/answers/list/p/2070

Best,
Aza

jasce_ma70
08-20-2012, 12:59 PM
Aza - I'm in the UK..
Do you want me to actually open a support ticket for the paypal issue with support? The link you provided is just to the general FAQ..

Aza404
08-20-2012, 01:26 PM
Jasce_ma70: well I don't have an answer for you right now, so if you don't mind opening a ticket you might as well. Support may be able to help you :)
Also, in the link I gave you you should be able to see a couple of different tabs on the top: you should have a tab that says "Ask a Question" you can post in (don't forget to search for existing questions first).

Best,
Aza