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mile9graphics
07-11-2012, 04:11 PM
i opened up my game this morning and my farm, my plots and my silo are all gone! they are not in storage, i checked. how do i get them back?

UBIkawaiiluna
07-11-2012, 07:03 PM
Thanks for your report. Please contact our customer support http://ubisoft.custhelp.com/app/answers/list/p/2070,2454 by "Asking a Question" to get a solution on your account specifically. Make sure you are logged in your Facebook or Uplay account when you send it.

Thank you! :)

mile9graphics
07-11-2012, 07:14 PM
i tried doing that, but when i go to log on i get a error accessing webpage message.

UBIkawaiiluna
07-11-2012, 10:12 PM
Could you please provide us your Facebook profile ID please?

We'll try to see what's up with your account.

Thank you!

mile9graphics
07-13-2012, 12:41 AM
507214442625572

UBIkawaiiluna
07-16-2012, 02:35 PM
Thank you! I've forwarded the info to our developer & customer support team.

UBIkawaiiluna
07-16-2012, 03:25 PM
Is it possible for your to send us a screen shot of the error page you are getting?

Or tell us in details what it says?

Because you will need to log in into the customer support page in order for us to be able to help you.

Thanks a lot.