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View Full Version : Purchase with toilet rolls problem.



jessisca
07-09-2012, 03:54 AM
I purchased the 12 pack of sausages with toilet rolls, I saw them taken from my total. I purchased an expansion, then the game popped up the message that it needed to reload. When the game reloaded, I no longer had the expansion, but I did have the 2800 coins I had spent. I also didn't have the sausages or the 30 toilet rolls that they cost.

I am running Safari on a Macbook Pro.

I would like the 30 toilet rolls credited back to my account.

Thank you!

UBIkawaiiluna
07-09-2012, 02:16 PM
Hello jessisca,

In this specific case it's very important that you contact our customer support http://ubisoft.custhelp.com/app/answers/list/p/2070,2454 by clicking "Ask a Question" on this page to get the issue resolved.

Thank you very much!