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wendymilan
05-31-2012, 04:09 AM
my neighbors are blocked by the rest of the screen and i can not get to the scroll arrow to see them all.
my facebook acc is 1lilmiss@live.com

UBIkawaiiluna
05-31-2012, 05:50 AM
Hello,

Could you please take a screenshot of your screen and post it here?

Thank you!

wendymilan
05-31-2012, 06:12 AM
i dont know how to take a screen shot

wendymilan
05-31-2012, 06:34 AM
i have the screen shot in paint just dont know how to upload

wendymilan
05-31-2012, 06:52 AM
http://www.facebook.com/media/set/?set=a.2869482916759.99581.1850445352&type=1&l=b2a4d6e1b1

wendymilan
05-31-2012, 06:53 AM
haha got it......i think

UBIkawaiiluna
06-01-2012, 11:29 PM
haha got it......i think

Hello again,

Thanks for the screenshot.

If you follow the instructions here: http://ubisoft.custhelp.com/app/answers/detail/a_id/15125/p/2070,2454/session/L3RpbWUvMTMzODMzMjY2NS9zaWQvamZtX21tWms%3D

Your problem should be fixed.

Thank you!

wendymilan
06-02-2012, 04:55 AM
it did work but it shrinks the size of the game so much i have no room to play on maybe im doing something wrong but when i did it i cant enter full screen because when i see the wrench can click it the screen is not big enough for it to go up through

UBIkawaiiluna
06-02-2012, 05:14 AM
it did work but it shrinks the size of the game so much i have no room to play on maybe im doing something wrong but when i did it i cant enter full screen because when i see the wrench can click it the screen is not big enough for it to go up through

Could you please send a bug report to our customer support please?

You can do so by clicking "Ask a question" here: http://ubisoft.custhelp.com/app/answers/list/p/2070,2454

That way our customer support can take a look at your account specifically.

Out of curiosity, what kind of browser are you using?

Thank you!!