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View Full Version : Can't Accept or Ignore Any Gifts



Gamefreek67
04-27-2012, 10:04 AM
Issue #1 - What the title says, I am not able to do anything with my received gifts or friends requests in my inbox!

Issue #2 - My actions are not saving. I have harvested all my crops, collected from my buildings, completed quests, etc. Then I try to visit neighbors and I can't seem to visit anyone, the load screen just sits there and keeps spinning, but never loads. I then have to refresh my game and everything I did is undone and I have to do it again. I've completed these actions 4 times now and its getting frustrating.

My Facebook link - http://www.facebook.com/Gamefreek (http://www.facebook.com/Gamefreek?ref=tn_tnmn)

Gamefreek67
04-27-2012, 07:21 PM
Well the reset issue seemed to be fixed for awhile, but now its happening again. I have done the Mount Gluttony quest 3 or 4 times now and it keeps coming back as not completed. Also, I leveled up to 16 and it reset me back to level 15. I'm sure you can see by the brag posts on my timeline that I have completed all of this. This is getting to the point where Rabbids is becoming less fun and not worth the time I spend playing.

deadpanther07
04-27-2012, 09:13 PM
If you have more than 25 messages in your mail box you will get issues and won't be able to accept or ignore them. Make sure you check your inbox often and clear it out. You can also ignore message though facebook instead of the actual game.
https://www.facebook.com/games


If these temporary fixes don't work then they will be able to provide you with more advanced technical support. Advanced errors are issues caused by servers and no matter how many times you do the temporary fixes the problem will still persist.
Clear cache first and foremost as the issue is just a simple glitch. Uninstall and re-install the game, this will not make you loose your game time invested but will wipe out your inbox. Switch browser as sometimes there are errors with the new updates specific companies make to their browsers and it affects games.
Make sure you have the latest flash player or you will get plenty of bugs and glitches - sometimes the game won't load at all.
‎1) Remove the game from FB.
2) Log out your FB
3) Clear cookies from your browser.
4) Download http://get.adobe.com/flashplayer/?no_redirect
5) Close your computer and open it again.
6) Re-Install the game.


Here are a few browsers you can try just make sure they are compatible with your computer specifications, especially the game you are playing with.
http://www.rockmelt.com/
http://flock.com/
http://www.seamonkey-project.org/
http://www.opera.com/
http://www.maxthon.com/
http://www.apple.com/safari/
http://www.mozilla.org/en-US/firefox/new/
http://www.microsoft.com/nz/ie/
http://www.avantbrowser.com/
http://kmeleon.sourceforge.net/
http://www.comodo.com/home/browsers-...rs/browser.php
https://www.google.com/chrome

Gamefreek67
04-28-2012, 11:13 PM
I play rabbids every day, so the max I ever have is 25 messages, so that isn't the issue. I already have 3 different browsers on my computer and mostly play in Firefox or Chrome since IE rarely works for FB games. I clear my cache daily and have already tried removing and re-installing Rabbids on FB. The issue still persists with it not saving my progress and has now set me back to level 15 for the 7th time in 2 days and still doesn't register my quest completion. So the issues are not with my computer but with the game itself.


If you have more than 25 messages in your mail box you will get issues and won't be able to accept or ignore them. Make sure you check your inbox often and clear it out. You can also ignore message though facebook instead of the actual game.
https://www.facebook.com/games


If these temporary fixes don't work then they will be able to provide you with more advanced technical support. Advanced errors are issues caused by servers and no matter how many times you do the temporary fixes the problem will still persist.
Clear cache first and foremost as the issue is just a simple glitch. Uninstall and re-install the game, this will not make you loose your game time invested but will wipe out your inbox. Switch browser as sometimes there are errors with the new updates specific companies make to their browsers and it affects games.
Make sure you have the latest flash player or you will get plenty of bugs and glitches - sometimes the game won't load at all.
‎1) Remove the game from FB.
2) Log out your FB
3) Clear cookies from your browser.
4) Download http://get.adobe.com/flashplayer/?no_redirect
5) Close your computer and open it again.
6) Re-Install the game.


Here are a few browsers you can try just make sure they are compatible with your computer specifications, especially the game you are playing with.
http://www.rockmelt.com/
http://flock.com/
http://www.seamonkey-project.org/
http://www.opera.com/
http://www.maxthon.com/
http://www.apple.com/safari/
http://www.mozilla.org/en-US/firefox/new/
http://www.microsoft.com/nz/ie/
http://www.avantbrowser.com/
http://kmeleon.sourceforge.net/
http://www.comodo.com/home/browsers-...rs/browser.php
https://www.google.com/chrome

UBIkawaiiluna
05-02-2012, 12:40 PM
This bug should be fixed by tonight after the maintenance.

If you still have the same problem in 1-2 days, please contact our customer support http://ubisoft.custhelp.com/app/answ...st/p/2070,2454 by clicking "Ask a Question" to get a solution on your account specifically.

Thank you!