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View Full Version : I couldn't get any action points via Uplay when playing PoP: the forgotten sands



thomasander1986
04-21-2012, 06:58 AM
So, I am playing PoP: the forgotten sands, and I have released Solomon's army. But I didn't get any action points for that or "Memories of Azad". I have posted my issue in the Tech Support section. It has been two days, and nobody answers. Could somebody please help?

Thanks a lot!

FredEx919
04-23-2012, 08:04 PM
Hi,

We should be able to help you out with that, however we will need to get a bit of information. PM with the Uplay account username and/or email that you have linked with your Xbox and also the Gamertag so I can locate and check the account.

thomasander1986
04-27-2012, 07:06 PM
I just can't thank you enough, FredEx919! I have got all the actions now. ;)

Thank you!

Thomas

misza98
11-27-2012, 08:23 PM
I want Ezio's skin, but i couldn't get any uplay points for the second (Salamon's Army) action... Please help me! :( My Acount (PC): misza98

l_skull_l
01-11-2013, 06:57 PM
didn't get any points and i did finished the game please help me... my account name Emile_8

Ubi-Lhainiev
01-11-2013, 11:35 PM
Hi Emile - Please create a ticket to support by clicking on the “Ask a Question” tab on the top of the page at http://support.ubi.com/ so they can look at your account for you.

abdo83
01-24-2013, 03:48 PM
me too have this problem my account name abdo83

C4_GhosT56
03-20-2013, 04:19 AM
I also have problem I have released Solomon's army. But I didn't get any action points for that or "Memories of Azad"in pop tfs my email address in *email address removed* my gamer tag is abhijeet 2244 and if u need my xboxlive account email is *email address removed* i play on pc


Thanks !!
sorry for bad english

Ubi-MoshiMoshi
03-20-2013, 01:17 PM
Please open a ticket with Technical Support http://support.ubi.com/

ezio685
08-09-2014, 03:34 PM
me too have this problem my account name ezio685 please help me

Ubi-Leorthian
08-11-2014, 05:28 PM
Hello ezio685,

Thanks for contacting us with your issue. have you contacted the Ubisoft support team for assistance? You can contact them through our ticket system's webform found by clicking on "My questions" on this page: https://support.ubi.com
Alternatively, if you would like to contact support by phone you can find the contact number for your regional support team here: http://www.ubi.com/US/Support/InternationalSupport.aspx

ABigFatCow
08-21-2014, 05:02 AM
i had the issue in the game when i played it a long time ago and didnt worry,Keep progressing in the story and 3/4ths way through you will get all your uplay points

mirakom
01-09-2015, 01:45 PM
So, I am playing PoP: the forgotten sands, and I have released Solomon's army. But I didn't get any action points for that or "Memories of Azad". I have posted my issue in the Tech Support section. It has been two days, and nobody answers. Could somebody please help?

Thanks a lot!

I have the same problem (no action points) and i did finished the game, please help... My Acount (PC): mirakom

Ubi-Leorthian
01-09-2015, 02:27 PM
Hello mirakom,

Thank you for contacting us with your issue. Unfortunately forum moderators don't have access to your account information, so we can't look into issues with Actions not being triggered for you. Please contact the Ubisoft Support team for assistance.

You can contact Ubisoft support through our ticket system's webform found by clicking on "My questions" on this page (https://support.ubi.com) and then clicking "Ask a Question".

If you have any issues using the webform, you can contact support for assistance through their Facebook page (https://www.facebook.com/UbisoftSupport), Twitter account (https://twitter.com/UbisoftSupport) or by phone (https://support.ubi.com/en-us/FAQ.aspx?platformid=60&brandid=2030&productid=3888&faqid=kA030000000eiChCAI).

Major_BLACK
08-31-2015, 04:34 PM
Hi!
I have the same problem as mentioned here. I finished the game for the fist time last year but did not receive any action points. So now I decided to replay the game a few days ago, but nothing has changed - no action points while playing. Is it possible to receive action points somehow?
Thank you!

BloodPat
08-25-2016, 09:27 PM
I've opened a ticket for that case at 14.08.2016 and still no respond.
"I couldn't get any action points via Uplay when playing PoP: the forgotten sands."