PDA

View Full Version : A friendly advise to Ubi's Business/Marketing Teams



fl4nger23
03-08-2010, 02:57 PM
Thanks God I haven't bought this game. And I won't bought it until that draconian DRM is present there.

You know what guys? Your DRM means customers' PCs have to interact with your servers all the time. They don't own the product they've bought, they have just rented it. What about your server maintenance downtimes? Crashes? There are thousands of factors, that affect the servers. While I'm sure you have got a pretty reliable data centers with clustered servers and redundant internet connections, still there is a good heap of percentage that your customers won't get online. Not saying about their ISPs' problems. And by the way, ever heard a word DDoS? No? Go to Wikipedia and read about it. NOBODY is insured from it.

In an interview with PC Gamer, Ubisoft was asked what would happen in the future if Ubisoft took the servers down; how would players be able to continue playing the game?

Response: “If for some reason, and this is not in the plan, but if for some reason all of the servers someday go away, then we can release a patch so that the game can be played in single-player without an online connection. But that’s if all of the servers are gone.”

Translation: If a patch can be made in the future…a patch can be made right now, by crackers.

PLEASE, BE ADVISED:

With such a level of restircted control (DRM), you just spit in your loyal customers' faces. As there is a good portion of pirates who would never have bought your game anyways. You claim this as a lost sale.. But in reality you would NEVER have gotten that sale anyways.

On the contrary, you're just promoting your customers to piracy. If you don't have guts to openly say it, at least admit it inside company and remove or alter that DRM so YOUR LOYAL CUSTOMERS(!) can breath http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif In the never ending battle for software rights, you will NEVER win. I know why you use that DRM, just to win a day or two so your game is sold (although 99.9% of pirates won't buy it anyways), but in long term perspective you're harming your brand name and alienating your customers (Browse technical section of forum anybody? http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif).

Sincerely.
Not your customer.

fl4nger23
03-08-2010, 02:57 PM
Thanks God I haven't bought this game. And I won't bought it until that draconian DRM is present there.

You know what guys? Your DRM means customers' PCs have to interact with your servers all the time. They don't own the product they've bought, they have just rented it. What about your server maintenance downtimes? Crashes? There are thousands of factors, that affect the servers. While I'm sure you have got a pretty reliable data centers with clustered servers and redundant internet connections, still there is a good heap of percentage that your customers won't get online. Not saying about their ISPs' problems. And by the way, ever heard a word DDoS? No? Go to Wikipedia and read about it. NOBODY is insured from it.

In an interview with PC Gamer, Ubisoft was asked what would happen in the future if Ubisoft took the servers down; how would players be able to continue playing the game?

Response: “If for some reason, and this is not in the plan, but if for some reason all of the servers someday go away, then we can release a patch so that the game can be played in single-player without an online connection. But that’s if all of the servers are gone.”

Translation: If a patch can be made in the future…a patch can be made right now, by crackers.

PLEASE, BE ADVISED:

With such a level of restircted control (DRM), you just spit in your loyal customers' faces. As there is a good portion of pirates who would never have bought your game anyways. You claim this as a lost sale.. But in reality you would NEVER have gotten that sale anyways.

On the contrary, you're just promoting your customers to piracy. If you don't have guts to openly say it, at least admit it inside company and remove or alter that DRM so YOUR LOYAL CUSTOMERS(!) can breath http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif In the never ending battle for software rights, you will NEVER win. I know why you use that DRM, just to win a day or two so your game is sold (although 99.9% of pirates won't buy it anyways), but in long term perspective you're harming your brand name and alienating your customers (Browse technical section of forum anybody? http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif).

Sincerely.
Not your customer.

AJ_Rimmer_Bsc
03-08-2010, 03:05 PM
i can hear them scurring round as i type,flitting too and fro in order to comply with your demands.

while your in control,see if you can get them to change the office biscuits from digestives to chocolate nobnobs.

rare to see such a high end business expert here giving his advice freely to the staff.

i`ll bet you get a ubisoft xmas card next year http://forums.ubi.com/groupee_common/emoticons/icon_cool.gif

fl4nger23
03-08-2010, 03:19 PM
I guess it was sarcasm? http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif
I'm not even related to any type of marketing or management or sales, etc. It is just an sincere, objective description from aside.

Doesn't matter, they will delete this thread for good and ban me. Who likes such posts? (Did I violate any rules btw? Right! - No rules).

BTOG46
03-08-2010, 03:23 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by fl4nger23:
Doesn't matter, they will delete this thread for good and ban me. Who likes such posts? (Did I violate any rules btw? Right! - No rules). </div></BLOCKQUOTE>

No, you didn't violate any rules by making this thread, but as there's already an ongoing thread about the DRM, please use that one instead.