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UbiMargieD
05-24-2011, 09:55 AM
Our island is a paradise, but if something’s not working, let us know and we’ll do everything we can to fix it. Come here with technical problems and bugs!

When posting an issue:

1. Give me the name of your avatar and describe when you get stuck on the screen or what the nature of your issue is.

2. Tell me what type of browser you are using.

3. Try closing out and restarting the game and let me know if it improves the issue.

4. Try a different browser and let me know if you still run into the same problem.

vanessaximagine
06-05-2011, 06:53 PM
When I get out of the the dressing room, I am kind of invisible.It kinda looks like Valerie Talasi walking invisible.Speaking of Valerie Talasi, her picture is sometimes my profile picture.Thanks for your time!

TinkPink2002
06-06-2011, 06:37 AM
Hi! i have a little problem,sometimes when i click to walk it takes me All around the screen still walking... even when i walk in my house! its weird.. And it freezes all the time when i walk into a crowded area. http://forums.ubi.com/images/smilies/compsmash.gif Thanks! Hope you can get these bugs squashed! Colette Chic Paris - http://forums.ubi.com/images/smilies/typing.gif

UbiMargieD
06-06-2011, 12:27 PM
Originally posted by TinkPink2002:
Hi! i have a little problem,sometimes when i click to walk it takes me All around the screen still walking... even when i walk in my house! its weird.. And it freezes all the time when i walk into a crowded area. http://forums.ubi.com/images/smilies/compsmash.gif Thanks! Hope you can get these bugs squashed! Colette Chic Paris - http://forums.ubi.com/images/smilies/typing.gif

Do you have specific examples or screenshots? It sounds like you may have trouble with connection speed, but we want to eliminate other possible causes too!

Thanks!

rachel75456545
06-06-2011, 04:08 PM
It does that to me to! When i am walking in a area sometimes i become invisible this only happens in the jade mall. Also when I walk around It takes me all over the screen before going to the spot that I clicked on.

TinkPink2002
06-07-2011, 06:30 AM
Originally posted by UbiMargieD:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by TinkPink2002:
Hi! i have a little problem,sometimes when i click to walk it takes me All around the screen still walking... even when i walk in my house! its weird.. And it freezes all the time when i walk into a crowded area. http://forums.ubi.com/images/smilies/compsmash.gif Thanks! Hope you can get these bugs squashed! Colette Chic Paris - http://forums.ubi.com/images/smilies/typing.gif

Do you have specific examples or screenshots? It sounds like you may have trouble with connection speed, but we want to eliminate other possible causes too!

Thanks! </div></BLOCKQUOTE> Ill see if i can get a good screen shot of it... http://forums.ubi.com/images/smilies/typing.gif

CandyBrandy
06-11-2011, 03:25 PM
I think imagine Town should always be open because everyone loves it. http://forums.ubi.com/images/smilies/heart.gif http://forums.ubi.com/images/smilies/typing.gif

alangdorf
06-16-2011, 01:14 PM
HELP ME!!!

I went to my friend Janie Bella Paris's house and turned invisible. I can't move and I've sent for help like FIVE TIMES but I don't seem to be able to do ANYTHING! PLEASE HELP ME!!!

(my avatar name is Vanessa Bella Grace)

UbiLorelai
06-16-2011, 03:47 PM
Originally posted by alangdorf:
HELP ME!!!

I went to my friend Janie Bella Paris's house and turned invisible. I can't move and I've sent for help like FIVE TIMES but I don't seem to be able to do ANYTHING! PLEASE HELP ME!!!

(my avatar name is Vanessa Bella Grace)

Have you tried logging out and back on? I tried to find you just now in the game but I didn't see you. Please let us know if this keeps happening. Also, let us know a lot of information about when it is happening and for how long. Since we are still testing the game there are going to be some issues that we still need to fix. Thanks for being patient while we are testing!

alangdorf
06-17-2011, 09:32 AM
Well, I was there for about thirty minutes and eventually I tried to sit down and it disconnected me. (We have two computers and the one that I was on doesn't work very well.)

lpeterilemily
06-17-2011, 05:09 PM
When I change my clothes, whenever i'm walking my avatar turns gray with a ponytail. Why is this happening instead of showing my new outfit?

lpeterilemily
06-17-2011, 05:13 PM
Originally posted by alangdorf:
Well, I was there for about thirty minutes and eventually I tried to sit down and it disconnected me. (We have two computers and the one that I was on doesn't work very well.)

I think that computer doesn't have the latest flash

sakuramei
06-18-2011, 01:53 PM
Originally posted by lpeterilemily:
When I played the sewing party minigame, I followed the dotted line, but nothing happened, and all I got was minus points. Why? http://forums.ubi.com/images/smilies/compsmash.gif

Did you hold the left mouse button down as you followed the line?

And your avatar changes like that because it's loading the new outfit still

lilprincess923
06-18-2011, 08:46 PM
hey when i go to my room it takes FOREVER to load, but that doesn't happen anywhere else

LoveZoe
06-19-2011, 11:16 AM
Whenever I try to play Imagine Town it says: "The connection isn't working right now. Please try again later." after "logging in"
I've tried on several different internet browsers. My connection is great and I'm getting irritated.

LoveZoe
06-19-2011, 04:22 PM
It's not my internet connection. I have 4 out of 5 bars. It's also the only window open. It works 1 out of 10 times, more or less.

pixel9191
06-19-2011, 04:48 PM
yesterday my friend tried to trade with me and it said i was busy when i know i wasnt. why?

xGakuenAlicex
06-20-2011, 01:47 AM
I've created my avatar and I try to log into the game. It gets up to 100% and says it's logging in. I wait for a while and then it says that it "cannot connect, try later." I do try later and the same thing happens to me again and again. What's wrong?

lilprincess923
06-20-2011, 06:03 PM
1) don't know why but everything around me sometimes stops. Like i won't see chat bubbles, I still can move to different spots and click my 'my link' and it will show up, even the map. I just can't see the chat bubbles, and sometimes when that happens I can't see animations, like the dance moves or the modeling.

2)Also sometimes I can't do a dance move, I'll click it but nothing will happen, and it's not the usual stalling like it does... nothing at all will happen.

3) Now i can barely see my friends, they sometimes look like gray shadows, its worse on internet explorer than chrome

UbiMargieD
06-21-2011, 11:12 AM
Sometimes it happens and we're working on fixing it! All you have to do is refresh the window or log out and then back in. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif Hope This helps.
Originally posted by lilprincess923:
1) don't know why but everything around me sometimes stops. Like i won't see chat bubbles, I still can move to different spots and click my 'my link' and it will show up, even the map. I just can't see the chat bubbles, and sometimes when that happens I can't see animations, like the dance moves or the modeling.

2)Also sometimes I can't do a dance move, I'll click it but nothing will happen, and it's not the usual stalling like it does... nothing at all will happen.

3) Now i can barely see my friends, they sometimes look like gray shadows, its worse on internet explorer than chrome

mee_moo12
06-22-2011, 06:15 AM
I have several issues.. http://forums.ubi.com/images/smilies/sadeyes.gif

1 -Whenever I get a friend request, it shows her usually as Valerie Telasi. (Did I spell her name wrong?)

2 -The game freezes very often..ly. So half the time, I don't know where I am and what I'm doing. If I know what I'm doing, it takes forever to do it.

3 -On my profile, it shows my head picture as Valerie Telasi. (Again, did I spell it wrong?)

4 -It says that I get 30 gems when I log in, but it doesn't give me any more than what I already had- 30. I'm not sue about today, because yesterday, I did a challenge where I had to buy the lime green shoes.

5 -If I have Imagine Town up, I can't have anything else up, or else, one or the other would be extremely slow. I can always do that with other games..

(EDIT) 6 -The Gazette doesn't open up when I click on it...

Plzz help..
Thanks! http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

UbiMargieD
06-22-2011, 07:53 AM
Sorry ladies. We're still trying to work out the bugs. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif The same things happen to us unfortunately. Just try to log out and then back in. Also the game works best in Firefox. http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif Hope it helps a little. As for the new challenges, new challenges will be added as the game goes live. Just keep practicing the old ones and see how good you can get!

LoveZoe
06-29-2011, 06:16 PM
So I have to complain about the same thing again. yesterday I tried to log in for four hours, with nothing open but imagine town. Today, it's been two hours and I can't get on. Everything is perfect, but it does NOT want to work. I am getting fed up and frustrated. According to my computer the error is always the same. It is called 'http://static13.cdn.ubi.com/crossdomain.xml'.

UbiDarla
06-30-2011, 09:21 AM
Originally posted by LoveZoe:
So I have to complain about the same thing again. yesterday I tried to log in for four hours, with nothing open but imagine town. Today, it's been two hours and I can't get on. Everything is perfect, but it does NOT want to work. I am getting fed up and frustrated. According to my computer the error is always the same. It is called 'http://static13.cdn.ubi.com/crossdomain.xml'.

Sorry you're having so much trouble! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif But thank you for reporting the issue. Could you give me a bit more information?

1. At what point are you getting this error? Is this after you login and when you try to click to play the game? Do you get a loading screen and then the error? Does the error appear in a popup or in your browser? Any details to this effect will be helpful!

2. Which browser are you using and if possible, which version?

3. Thanks for giving us the actual error message! This is very helpful.

We can pass it on to the techies and hopefully get this resolved!

LunarKat
06-30-2011, 09:28 AM
Originally posted by UbiJanine:
Are you using Firefox for your internet? This could be what's causing the problem. If you are, try using Internet Explorer and see if you can create your avatar. You could also try clearing your cookies and see if that helps.

Nope, I don't use Firefox. I was using chrome, but saw that it is not supported so I tried Internet Explorer, same result. Cookies, history and all cleared. The other strange thing is that none of the links worked on the e-mails that were sent to me. I can log in, username and password are ok, I just don't get anything on the make avatar page. I guess I will try to make a new one and see what happens.<pre class="ip-ubbcode-code-pre"> </pre>

LunarKatt
06-30-2011, 10:12 AM
Well I tried a new account, same result. The "create avatar" page is a black page and music... nothing else. no errors, nothing. I have the current flash player and am using IE7.

UbiDarla
06-30-2011, 10:33 AM
Originally posted by LunarKatt:
Well I tried a new account, same result. The "create avatar" page is a black page and music... nothing else. no errors, nothing. I have the current flash player and am using IE7.

Thanks for the info. A couple of things to try and then get back to me.

1. Try clearing your cookies and cache.
2. Try using a different browser such as Firefox or Chrome.

Let me know how that goes. Hopefully we can get this up and running for you!

emmaninjagirl
06-30-2011, 11:10 AM
Originally posted by LunarKatt:
Well I tried a new account, same result. The "create avatar" page is a black page and music... nothing else. no errors, nothing. I have the current flash player and am using IE7.
Ok, I'm not sure why you're still having a problem. I'm going to report the issue and see what we can find out.

LoveZoe
06-30-2011, 07:15 PM
Originally posted by UbiDarla:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by LoveZoe:
So I have to complain about the same thing again. yesterday I tried to log in for four hours, with nothing open but imagine town. Today, it's been two hours and I can't get on. Everything is perfect, but it does NOT want to work. I am getting fed up and frustrated. According to my computer the error is always the same. It is called 'http://static13.cdn.ubi.com/crossdomain.xml'.

Sorry you're having so much trouble! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif But thank you for reporting the issue. Could you give me a bit more information?

1. At what point are you getting this error? Is this after you login and when you try to click to play the game? Do you get a loading screen and then the error? Does the error appear in a popup or in your browser? Any details to this effect will be helpful!

2. Which browser are you using and if possible, which version?

3. Thanks for giving us the actual error message! This is very helpful.

We can pass it on to the techies and hopefully get this resolved! </div></BLOCKQUOTE>

1. I am getting the error when it's loading. It says 'Logging in'. It appears right on my browser. I will take a screen shot of it if you would like!

2. I am using safari and the latest version. I have tried firefox and google chrome as well!

3. Anytime! I just wanna play.

UbiDarla
07-01-2011, 10:18 AM
Thanks for the details LoveZoe! I'm looking into it for you! Let me know if anything changes!

And just to clarify, you get the exact same error on all browsers?

lpeterilemily
07-01-2011, 02:05 PM
1. I tried to trade my pop scarf with this girl, but it said she was busy. In what way is she busy?

2. Whenever i'm in my room or another player's room, My picture of me that takes me to my profile turns in to Valerie. I've also had this issue with some of my friends when they appear on my MyLink.

3. When I opened my profile, my character didn't appear. Just my rating, name, talent, badges, and the words "baby steps."

lpeteril45
07-01-2011, 02:11 PM
Originally posted by lpeterilemily:
1. I tried to trade my pop scarf with this girl, but it said she was busy. In what way is she busy?

2. Whenever i'm in my room or another player's room, My picture of me that takes me to my profile turns in to Valerie. I've also had this issue with some of my friends when they appear on my MyLink.

3. When I opened my profile, my character didn't appear. Just my rating, name, talent, badges, and the words "baby steps."

I had Valerie Talasi appear as my picture too, sis!

LoveZoe
07-02-2011, 12:25 AM
Originally posted by UbiDarla:
Thanks for the details LoveZoe! I'm looking into it for you! Let me know if anything changes!

And just to clarify, you get the exact same error on all browsers?

yes. Thank you so so much! I miss playing!

UbiLorelai
07-02-2011, 12:25 PM
alishaakhan - If a player has broken rules numerous times then they could get banned forever.

lpeterilemily - If someone is already trading or gifting then it will say they are busy! Thanks for reporting your issues. We are aware of the profile picture turning into Valerie and are working on fixing this. If you are trying to post a screen shot, make sure that the IMG tags on both sides of the link are not there when you try to put it in the "add picture" section.

I'm sorry you ladies are having so many issues right now! We are reporting everything though.

UbiDarla
07-02-2011, 03:45 PM
Thank you for reporting the issue everyone! If you could please help us find a solution I just need some basic info from you.

1. Give me the name of your avatar and describe when you get stuck on the screen or what the nature of your issue is.

2. Tell me what type of browser you are using.

3. Try closing out and restarting the game and let me know if it improves the issue.

4. Try a different browser and let me know if you still run into the same problem.

And we'll go from there! Thanks for your help!

vanillachoc
07-02-2011, 03:45 PM
<span class="ev_code_PURPLE">Yeah the same happens to me...and when I want to go to say...Jade Beach or anywhere, I have to wait like 15 minutes before I get there cause its like the game just freezes when I click on the place I wanna go. </span> http://forums.ubi.com/images/smilies/compsmash.gif

xBii
07-02-2011, 03:45 PM
1. I don't have a name because I can't create one!
2. Internet Explorer
3. I tried and it doesn't improve!
4. I haven't tried one. But I've been trying to create my avatar for a couple of days and I couldn't. The loading 'CHARGEMENT' sing keeps moving but it doesn't actually load! http://forums.ubi.com/images/smilies/compsmash.gif

UbiDarla
07-02-2011, 04:12 PM
Originally posted by xBii:
1. I don't have a name because I can't create one!
2. Internet Explorer
3. I tried and it doesn't improve!
4. I haven't tried one. But I've been trying to create my avatar for a couple of days and I couldn't. The loading 'CHARGEMENT' sing keeps moving but it doesn't actually load! http://forums.ubi.com/images/smilies/compsmash.gif

Try Firefox or Chrome. Let me know if you have the same issue. Let me know if it does ANYTHING different, even if it doesn't work. Thanks!

true_liana
07-03-2011, 10:32 AM
I use Firefox and when I close the tab in which the world was open, my computer becomes slow for a while. Like if I minimize the window just after closing the tab, it minimizes after a few minutes. It goes back to normal after a few minutes, but that really bugs me sometimes http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

lilprincess923
07-03-2011, 02:37 PM
hey everytime I wear a certain color, my lips would change to that color! Like if i wore blue then my lips were blue or if i wore more white than anything else then my lips were white http://forums.ubi.com/images/smilies/51.gif

UbiLorelai
07-03-2011, 06:31 PM
Thanks for reporting these issues, girls. We will look into everything.

Also, the date you registered on the forum is different from the date you registered on the game!

Ashleejune
07-03-2011, 08:17 PM
Originally posted by UbiMargieD:
Our island is a paradise, but if something’s not working, let us know and we’ll do everything we can to fix it. Come here with technical problems and bugs!

hey my My-Link isnt working and i was wondering what was wrong with it, i refreshed it, and i logged off and it doesnt work. Please help me! http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

LunarKat
07-04-2011, 12:13 PM
Originally posted by UbiDarla:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by LunarKatt:
Well I tried a new account, same result. The "create avatar" page is a black page and music... nothing else. no errors, nothing. I have the current flash player and am using IE7.

Thanks for the info. A couple of things to try and then get back to me.

1. Try clearing your cookies and cache.
2. Try using a different browser such as Firefox or Chrome.

Let me know how that goes. Hopefully we can get this up and running for you! </div></BLOCKQUOTE>

Already tried it using Chrome, same result.

LoveZoe
07-06-2011, 07:09 PM
Hey Darla, it's me again. I was wondering if I could have an update on my unique situation. I tried on another computer and the same problem.

oursoula78
07-07-2011, 04:23 AM
i have a big problem!!!!!sometimes when i want to go to my room th game stucks!!!!!i have to refresh it and it takes alot of time to do that!!!!

artsaboveall
07-07-2011, 12:00 PM
The game freezes up A LOT http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif Then i end up having to refresh so that the game would work. its so annoying!!

UbiDarla
07-07-2011, 12:36 PM
Originally posted by LoveZoe:
Hey Darla, it's me again. I was wondering if I could have an update on my unique situation. I tried on another computer and the same problem.

Hey! I got word back on your issue. It is most likely a flash error. If you could please post a screen shot that will help us narrow it down. I will also private message you instructions on a fix you can try.

UbiDarla
07-07-2011, 12:38 PM
As for the freezing issue, thank you for reporting. Next time it happens, post again with the time it happened, a description of exactly what happened (for example, did the loading screen get stuck? could you not move your avatar? etc.), and what browser you were using. This helps us work out the bugs! Thanks!

LoveZoe
07-07-2011, 05:14 PM
Originally posted by UbiDarla:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by LoveZoe:
Hey Darla, it's me again. I was wondering if I could have an update on my unique situation. I tried on another computer and the same problem.

Hey! I got word back on your issue. It is most likely a flash error. If you could please post a screen shot that will help us narrow it down. I will also private message you instructions on a fix you can try. </div></BLOCKQUOTE>

http://i53.tinypic.com/kbq4ya.png
It happens right after 'Logging in'

jazmyne2011
07-07-2011, 06:02 PM
Hi today I was teleporting to my friend Mikaela today and she was in Shannon Fabulous Style(Also my friend) and when I got in I couldn't move or anything I could only use my My-Link bur when you press on anything it doesn't work! I had to refresh my webpage to basically do anything!! http://forums.ubi.com/images/smilies/halo.gif http://forums.ubi.com/images/smilies/halo.gif

pinkstorm8
07-07-2011, 08:32 PM
Originally posted by LoveZoe:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by UbiDarla:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by LoveZoe:
Hey Darla, it's me again. I was wondering if I could have an update on my unique situation. I tried on another computer and the same problem.

Hey! I got word back on your issue. It is most likely a flash error. If you could please post a screen shot that will help us narrow it down. I will also private message you instructions on a fix you can try. </div></BLOCKQUOTE>

http://i53.tinypic.com/kbq4ya.png
It happens right after 'Logging in' </div></BLOCKQUOTE>

You play sims 3 too????

Oh and my problem, I am trying to log in and when i click play it just goes to a plain white screen.

sakuramei
07-08-2011, 09:13 AM
I had noticed the new sequins item being sold by one of the fashion vendors. However, unlike the other items sold by them, the sequins appear in the clothing section of the inventory.

So, either one of these is the issue XD:
1. It's not a clothing item and is wrongly categorized. <-- Most likely.
2. It is a clothing item, but just isn't showing up a wardrobe. <-- Not likely, but would be neat to make all my clothes sparkly.
3. Everything else is just wrongly categorized <-- I'm pretty sure this isn't it, but I decided to throw it up there XD

girl10998
07-08-2011, 02:20 PM
Just wanted to say that i was going to my room and it loaded all the way to 133% http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif it just stayed there so i refreshed the page and it all seems normal now so i just wanted to point that out.

UbiDarla
07-09-2011, 11:23 AM
Originally posted by Ashleejune:
Hey i was wondering if anyones My-Link wasnt working. Like it wont recieve messages, if anyone has had that problem please tell me how you got it to work again. Thanks! http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Hi Ashleejune, sorry for the delay in replying to this! Could you please tell me which browser you are using and try using a different browser? Also, is there any way you could post a screen shot of your MyLink that shows us exactly what the issue is? In the mean time I'll look into it and see what I can do to get it working again!

pinkstorm6
07-09-2011, 08:27 PM
Whenever I am doing something in imaginetown the game just FREEZES! I can still move my cursor and click on people and stuff, but I can't see what other people are doing, i cannot talk, and i can't move. And it doesn't go away. Please help

singingactress
07-10-2011, 07:50 AM
I have a friend on Imagine Town named Wymberly. Whenever I try to say "Hi, Wymberly" it comes out as "Hi ########" SO I call her Kimberly, but she doesn't get it!

UbiSusie
07-10-2011, 12:01 PM
Originally posted by pinkstorm6:
Whenever I am doing something in imaginetown the game just FREEZES! I can still move my cursor and click on people and stuff, but I can't see what other people are doing, i cannot talk, and i can't move. And it doesn't go away. Please help


Does this happen with other java based games? Does the same thing happen if you use a different browser? There could be lots of reasons and I am not sure it is an Imagine Town glitch since I haven't heard other people complaining of this yet.
I wonder if it could be the internet connection. First thing I can suggest is clearing out your cookies and cache and also try using the game in a different browser. See if that helps any and let me know.

UbiSusie
07-10-2011, 12:02 PM
Originally posted by singingactress:
I have a friend on Imagine Town named Wymberly. Whenever I try to say "Hi, Wymberly" it comes out as "Hi ########" SO I call her Kimberly, but she doesn't get it!

We are aware of Wymberly's name issue. I have talked with her about it and we are looking at getting a fix on that.

lilprincess923
07-10-2011, 02:14 PM
For some reason i feel like i keep getting disconnected for no reason http://forums.ubi.com/images/smilies/51.gif I mean I have an internet connection, im being active (not just standing around) i don't know why it does that

It also keeps saying my friend is online on my friend's list when she's not

And one more thing... What is the rule or thing for plants, like how long will it stay there before it gets taken away?

singingactress
07-12-2011, 02:59 PM
http://i51.tinypic.com/nnnzhh.png I think I'm stuck. Literally. I couldn't move or talk and I could not get into the building no matter what I did.

http://i56.tinypic.com/16jn24j.png

UbiLorelai
07-12-2011, 04:50 PM
Thanks for posting that screen shot Jessica! That really helps us. I am reporting your issue. Does this happen to you a lot? Or on any other areas of the game? Also, how long did that last? Were you able to log off and back on to fix it? Any information you could provide would be helpful.

DramaMama17
07-13-2011, 03:09 PM
I got the Independence Day badge, but I didn't recieve the 20 fame points that went with it. I think it may be glitched.

singingactress
07-13-2011, 03:32 PM
Originally posted by UbiLorelai:
Thanks for posting that screen shot Jessica! That really helps us. I am reporting your issue. Does this happen to you a lot? Or on any other areas of the game? Also, how long did that last? Were you able to log off and back on to fix it? Any information you could provide would be helpful.

It happened twice. Unfortunately, the only way to fix it was to log off and log back on again. So far, it has only happened in that area of the game.
http://i56.tinypic.com/16jn24j.png

DramaMama17
07-14-2011, 04:23 PM
I was told in my badge forum that the Savvy Shopper bagde couldn't be earned because it was glitched. Is it true?

LoveZoe
07-14-2011, 05:21 PM
I actually got to play today! YAYAYAYAY!

pinkstorm8
07-14-2011, 05:56 PM
Originally posted by UbiSusie:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by pinkstorm6:
Whenever I am doing something in imaginetown the game just FREEZES! I can still move my cursor and click on people and stuff, but I can't see what other people are doing, i cannot talk, and i can't move. And it doesn't go away. Please help


Does this happen with other java based games? Does the same thing happen if you use a different browser? There could be lots of reasons and I am not sure it is an Imagine Town glitch since I haven't heard other people complaining of this yet.
I wonder if it could be the internet connection. First thing I can suggest is clearing out your cookies and cache and also try using the game in a different browser. See if that helps any and let me know. </div></BLOCKQUOTE>

I am with Kiara right now cause she posted that problem. Well it usually only happens with Imagine Town, and petpetpark. We are using Internet Explorer but we also have MSN which I don't like using and if we cleared out the cache and cookies we would probably get in trouble. But I learned that if you just don't move the cursor anywhere for a while it starts working again.

Ashleejune
07-14-2011, 06:06 PM
how did you get a badge??

girlyangel1116
07-14-2011, 07:57 PM
Originally posted by artsaboveall:
The game freezes up A LOT http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif Then i end up having to refresh so that the game would work. its so annoying!!
it happens 2 or more times aday

UbiDarla
07-18-2011, 08:39 AM
Originally posted by LoveZoe:
I actually got to play today! YAYAYAYAY!

YAY! Nice to have you with us, and your avatar is adorable!

UbiDarla
07-18-2011, 08:40 AM
Originally posted by pinkstorm8:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by UbiSusie:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by pinkstorm6:
Whenever I am doing something in imaginetown the game just FREEZES! I can still move my cursor and click on people and stuff, but I can't see what other people are doing, i cannot talk, and i can't move. And it doesn't go away. Please help


Does this happen with other java based games? Does the same thing happen if you use a different browser? There could be lots of reasons and I am not sure it is an Imagine Town glitch since I haven't heard other people complaining of this yet.
I wonder if it could be the internet connection. First thing I can suggest is clearing out your cookies and cache and also try using the game in a different browser. See if that helps any and let me know. </div></BLOCKQUOTE>

I am with Kiara right now cause she posted that problem. Well it usually only happens with Imagine Town, and petpetpark. We are using Internet Explorer but we also have MSN which I don't like using and if we cleared out the cache and cookies we would probably get in trouble. But I learned that if you just don't move the cursor anywhere for a while it starts working again. </div></BLOCKQUOTE>

We would need you to be able to try using the Google Chrome or Firefox browser so we can determine if the issue has to do with your browser and help you from there. If it becomes too much of a problem, definitely get a parent to help you clear the cash and cookies and try one of those browsers! And of course, thank you for reporting any bugs.

girlyangel1116
07-18-2011, 10:37 AM
We would need you to be able to try using the Google Chrome or Firefox browser so we can determine if the issue has to do with your browser and help you from there. If it becomes too much of a problem, definitely get a parent to help you clear the cash and cookies and try one of those browsers! And of course, thank you for reporting any bugs.[/QUOTE]

i have google chrome and i use it all the time it tends to freeze up even though it's perfectly clear maybe it was just our router we just installed a new on but i'll post again later in the day or tomorrow

sakuramei
07-19-2011, 10:59 AM
Two questions:
1. If someone were to get a Diamond Membership while currently having a free limited time one, would the bought one add on or just immediately replace the free one?

2. If someone bought a 12 month one that comes with the badge, would they also receive the 6 month badge or would they have to buy that as well to receive it?

alishaakhan
07-20-2011, 05:20 AM
Originally posted by jazmyne2011:
Hi today I was teleporting to my friend Mikaela today and she was in Shannon Fabulous Style(Also my friend) and when I got in I couldn't move or anything I could only use my My-Link bur when you press on anything it doesn't work! I had to refresh my webpage to basically do anything!! http://forums.ubi.com/images/smilies/halo.gif http://forums.ubi.com/images/smilies/halo.gif Wow that's really weird maybe try fixing ur network cause I have that on my computer what do u mean by she was in Shannon fabulous style do u mean she was in my house or I was stepping on her? Try again today I think it will be fine jaz http://media.ubi.com/us/forum_images/gf-glomp.gif http://media.ubi.com/us/forum_images/gf-glomp.gif http://media.ubi.com/us/forum_images/gf-glomp.gif

alishaakhan
07-20-2011, 05:21 AM
I have a question. Will ubilorlai start making dresses today?

girlyangel1116
07-20-2011, 08:10 AM
ubi lorelai has already started she wasn't on yesterday she probably will and a shout out to ubi has gave me two mini dresses i love them so much thank you

alishaakhan
07-20-2011, 08:38 AM
oh ok thx "Sister"

Originalplayer
07-20-2011, 06:17 PM
MY PERSONAL ZONE SAYS I NEED A PERMISSION TO GET A SIGNATURE PICTURE? DO I NEED ONE,AND IF SO HOW CAN I GET ONE? PLEASE!!!!!!!! REPLY AS SOON AS POSSIBLE!!!

alishaakhan
07-20-2011, 07:32 PM
I cn mAke a signiture for u whT time r u online

Originalplayer
07-20-2011, 08:00 PM
I can't go online but i already have a pic to ise, but thank you!

jazmyne2011
07-21-2011, 08:16 PM
i try to say my friend salacia's name but it shows #'s

girlyangel1116
07-21-2011, 09:20 PM
there having problems with a knew filter and when you say something you have to wait a few seconds to get the whole sentence or that part wont show up

fashionesta
07-21-2011, 09:53 PM
I'm not having the proerlem right now, but when I say something it mostly takes a minute untill it acutually apears.is that normal?
http://forums.ubi.com/images/smilies/88.gifElizabeth Pretty Starbright http://forums.ubi.com/images/smilies/88.gif
P.S i live in Australia. would that make a difference?

UbiDarla
07-22-2011, 10:13 AM
Thanks for reporting girls!

We are looking into the filter issue. We're constantly trying to find a good balance between safety and keeping the chat open and fun!

If there is a lag it may be because you are in an area with a lot of people or your internet connection may be slowing. If you continue to have an issue, write down what time it happened and what browser you were using and report it to us. Try clearing cache and cookies and try a new browser, that may help!

girl10998
07-22-2011, 12:47 PM
Yea, I can see the changes because my friends can't say my name anymore http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif and 'alrite' anymore. lol now i have to start typing that word properly http://forums.ubi.com/images/smilies/88.gif also I can't say my friends Shannon's name anymore (Shannon) and the little emote things aren't working anymore

girlyangel1116
07-22-2011, 05:03 PM
the little and big emotions are working for me

DramaMama17
07-24-2011, 04:11 PM
Originally posted by sakuramei:
Two questions:
1. If someone were to get a Diamond Membership while currently having a free limited time one, would the bought one add on or just immediately replace the free one?

2. If someone bought a 12 month one that comes with the badge, would they also receive the 6 month badge or would they have to buy that as well to receive it? We're not getting a free limited time membership, remember?

girlyangel1116
07-24-2011, 06:56 PM
ya but look at the beginning if that is where people mistake the sentence and there is still time tell the game goes live the membership people can change there minds

Balletgrl
07-25-2011, 08:53 PM
Something weird just happened... I tried to log in, and it remembers my username, Balletgrl, and then I typed in my password, and it said that it was wrong username or password. I knew it wasn't my usernaame so I re-typed my password. It still said it was wrong. I typed it really slow. And it said it was wrong. So I retyped my username and password. I must've retyped it about 5 times... then I just went to the forum from the tab thingy... I don't know if this is an Imagine Town issue, or my computer... but I would just like to ask if anyone else has ever had this issue?? It also happened on the forum once as well... is it my password? I have used the same password for other websites and it has never done this...
Just wanted to ask!! Thank for reading, even if you didn't!!
http://media.ubi.com/us/forum_images/gf-glomp.gif

songbird360
07-26-2011, 09:10 AM
Me too Balletgrl! I was freaking out! I was like, did somebody hack my account?!?

UbiDarla
07-26-2011, 09:44 AM
Originally posted by Balletgrl:
Something weird just happened... I tried to log in, and it remembers my username, Balletgrl, and then I typed in my password, and it said that it was wrong username or password. I knew it wasn't my usernaame so I re-typed my password. It still said it was wrong. I typed it really slow. And it said it was wrong. So I retyped my username and password. I must've retyped it about 5 times... then I just went to the forum from the tab thingy... I don't know if this is an Imagine Town issue, or my computer... but I would just like to ask if anyone else has ever had this issue?? It also happened on the forum once as well... is it my password? I have used the same password for other websites and it has never done this...
Just wanted to ask!! Thank for reading, even if you didn't!!
http://media.ubi.com/us/forum_images/gf-glomp.gif

A couple of other players have reported this. If you're experiencing this issue, please let me know which browser you're using when it happens! Thanks! We're working on it!

hermione2011
07-26-2011, 02:20 PM
I was using Firefox! I always use that one! I don't know why it did it! My sister and my friend couldn't get on either! It was like 10 minutes before it closed and i was just online and got off to post something on the forums. It works now though.

songbird360
07-26-2011, 06:11 PM
When's this gonna open? And, what's it called?
http://oi56.tinypic.com/14y71d.jpg

pinkstorm6
07-26-2011, 06:12 PM
how do i change my email?

UbiDarla
07-27-2011, 08:15 AM
Any update on the login issue those of you who experienced it? Where it told you you were using the wrong username or password? Are you able to get into the game?

Kiwi21900
07-27-2011, 09:44 AM
For some reason when I try to load the game it gets stuck on loading world and won't load at all! http://forums.ubi.com/images/smilies/compsmash.gif I want to be able to actually play on the game! And another thing... when I started playing and I tried to make my character when I finished this weird spinning thing came up that said Chargement underneath it. (I got in though) Can you help me with this and do you know if this can be fixed during Beta testing because it got me kinda mad at the site and I don't want other people to just stop trying to get in and not play on it at all! <span class="ev_code_RED">PLEASE</span> Answer! Oh and another thing... I hope this site works out okay once it's live!

UbiDarla
07-27-2011, 01:43 PM
Originally posted by Kiwi21900:
For some reason when I try to load the game it gets stuck on loading world and won't load at all! http://forums.ubi.com/images/smilies/compsmash.gif I want to be able to actually play on the game! And another thing... when I started playing and I tried to make my character when I finished this weird spinning thing came up that said Chargement underneath it. (I got in though) Can you help me with this and do you know if this can be fixed during Beta testing because it got me kinda mad at the site and I don't want other people to just stop trying to get in and not play on it at all! <span class="ev_code_RED">PLEASE</span> Answer! Oh and another thing... I hope this site works out okay once it's live!

A couple of questions.

How often does it get stuck on the loading screen for you?
Have you tried using a different browser?
Can you get me a screen shot next time you experience this issue?

Kiwi21900
07-27-2011, 01:55 PM
Well it worked for maybe three times but it took a really long time to load but then it started to just not even start to load (got stuck on a white screen) or get stuck on the last part of loading. But I'll have to ask my mom if I can use a different browser. http://forums.ubi.com/images/smilies/compsmash.gif by browser do you mean Internet Explorer? Because if you do I use Firefox at home so I don't know if that's the problem.

Kiwi21900
07-28-2011, 01:25 PM
I was actually able to get in today thanks!

UbiDarla
07-28-2011, 03:42 PM
Originally posted by Kiwi21900:
I was actually able to get in today thanks!

Glad we got it corrected for you!

For future reference, by browser we do mean Internet Explorer, Firefox, Chrome, etc. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

Kiwi21900
07-28-2011, 04:17 PM
thanks for helping! You guys are the best! Three cheers for moderators! http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

bubblemint9
07-31-2011, 02:31 PM
Hi!I am Dalilah Dimond. So, I can't look at the Gazette. Do you have to be highest fame to just look at the Gazette too? If everybody can look at the Gazette can you look into fixing that for me? BYE!!! http://media.ubi.com/us/forum_images/gf-glomp.gif http://media.ubi.com/us/forum_images/gf-glomp.gif

UbiLorelai
07-31-2011, 03:25 PM
The Gazette is not actually available just yet. It will be available when Imagine Town is out of test mode!

RareImagination
07-31-2011, 06:30 PM
Heres one; whenever I am typing something to say, and I get an email or something all of a sudden, the words I had been typing are erased. http://forums.ubi.com/groupee_common/emoticons/icon_confused.gif And that really irritates me especially when I have something long to say. http://forums.ubi.com/images/smilies/16x16_smiley-sad.gif

bubblemint9
08-02-2011, 04:32 PM
Ohhhhhhhhhhhhh .............. thats why I can't see the Gazette. Wellllll ......... I think the Gazette will be really cool!!!!! ....................... GLOMP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! http://media.ubi.com/us/forum_images/gf-glomp.gif

girlyangel1116
08-02-2011, 07:29 PM
i typed in my password but it's not working help me now please and i'm using google chrome like i always do and this has never happened

girlyangel1116
08-02-2011, 07:30 PM
nevermind i went straight to the game as i do

girlyangel1116
08-03-2011, 11:47 AM
why am i muted i didn't do anything

DramaMama17
08-04-2011, 04:29 PM
I think the game's freezing up. When I gave a person a rating, it didn't stay when I reread the profile. And I can't buy a challenge. The game just doesn't want to except payment.

Megan767
08-04-2011, 05:21 PM
So I am not receiving any messages my friend I know in real life were talking on the phone and she said she sent me a message. I had not gotten it and she lives across the street from me!I refreshed and shut down my computer, I tried everything! I use Google chrome. My players name is Megan Lacy Willow.Thanks and I hope you can help!!

UbiLorelai
08-04-2011, 05:59 PM
Alexa, if you have a question about that, please message a game moderator about it. We can't really answer those types of questions in the open forum for everyone to see.

Michaela, I'm sorry the game is acting weird for you. Have you tried logging out and back in or restarting your computer?

Megan, there is a way in Options (under Communications) for you to turn on and off your messages. Can you check that to see if you maybe turned off messages on accident?

pinkstorm6
08-04-2011, 06:48 PM
My game keeps freezing for no reason, and sometimes it freezes I cannot do anything but I can see what other people are doing! Also after I change it freezes, Also there was a glitch today after I changed and it froze for 5 minutes and I restarted the game... My character had no pants or skirt or anything on! She had the top on, no bottoms. And I went to play practice and everyone was like, OMG KIWI!

Also I cannot send messages... Idk if you get them but I sent a few to the mods that were currently online and on my friend's list. And it was an urgent message! I will private message the mods right now about it.

Megan767
08-05-2011, 09:00 AM
Originally posted by UbiLorelai:
Alexa, if you have a question about that, please message a game moderator about it. We can't really answer those types of questions in the open forum for everyone to see.

Michaela, I'm sorry the game is acting weird for you. Have you tried logging out and back in or restarting your computer?

Megan, there is a way in Options (under Communications) for you to turn on and off your messages. Can you check that to see if you maybe turned off messages on accident?
Thanks Lorelai!

singingactress
08-05-2011, 09:08 AM
While performing a dance animation, I got stuck in this pose. I had to log off and back on to correct the problem. I believe this is the only time this has happened to me.
http://i51.tinypic.com/15zs943.png

pinkstorm6
08-06-2011, 10:02 AM
Whenever I am going somewhere it always gets stuck at 75% sometimes it doesn't but it's happened to me 3 times this morning!

skylight22
08-07-2011, 02:36 PM
The other day I was designing at the design table, and instead of the regular mouse, it was a button I had been using. When I finished the design and X'ed out, I was stuck, and the teleports weren't working, and I couldn't say anything. This has happened before, but I don't like it. I'm on a Mac OS X, (Safari, obviously), and my avatar's name is Erin Smart Grace. I've tried this on my laptop, which is Windows something, but I still got the same problem.

mymy719
08-08-2011, 07:49 PM
sometimes when i am in jade mall my avatar freezes.

bubblemint9
08-08-2011, 09:03 PM
Hi! I am Dalilah diamond, it is 7:52 and my problem is when i logged in and pressed the Play Now button it when to the create an avater screen. I already made a avatar! Oh and I am on windows. And logging off and on again didn't help. or refreshing. What's wrong? MODS! HELP! I'M SO SCARED!!!

UbiLorelai
08-09-2011, 12:37 PM
Thanks for reporting your issues.

We had a bit of a technical issue last night Dalilah but it is fixed now!

bubblemint9
08-09-2011, 05:57 PM
Thanks Mods! http://forums.ubi.com/groupee_common/emoticons/icon_biggrin.gif

bubblemint9
08-09-2011, 09:47 PM
Oh and Ubi Lor, I am making a thank you present for you. please meet me at a place called Del's room sometime the on 10th.

skylight22
08-10-2011, 07:17 AM
Yesterday I was at the design table trying to design a shirt, and when I was almost done, Imagine Town logged me out!! And I was really proud of the design and I never saved it... so I logged back on and tried again, but it logged me out AGAIN! But I tried one more time, and this time it didn't log me out yet, but I was too scared that it would, so I finished the design quickly and didn't get to the the back of the shirt. http://forums.ubi.com/images/smilies/sadeyes.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif http://forums.ubi.com/images/smilies/bigtears.gif http://forums.ubi.com/images/smilies/bigtears.gif

UbiDarla
08-11-2011, 08:24 AM
Originally posted by skylight22:
Yesterday I was at the design table trying to design a shirt, and when I was almost done, Imagine Town logged me out!! And I was really proud of the design and I never saved it... so I logged back on and tried again, but it logged me out AGAIN! But I tried one more time, and this time it didn't log me out yet, but I was too scared that it would, so I finished the design quickly and didn't get to the the back of the shirt. http://forums.ubi.com/images/smilies/sadeyes.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif http://forums.ubi.com/images/smilies/bigtears.gif http://forums.ubi.com/images/smilies/bigtears.gif

Sorry about that, that can be so frustrating! Currently the game thinks you're idol (not playing) when you're using the design table, so after a while it will automatically log you out as if you were away from the computer. But thank you for reporting it - it's because we get reports like this that we can look into it and see if there's a way to make it so it won't do that anymore!

singingactress
08-11-2011, 02:48 PM
Originally posted by singingactress:
While performing a dance animation, I got stuck in this pose. I had to log off and back on to correct the problem. I believe this is the only time this has happened to me.
http://i51.tinypic.com/15zs943.png

It happened again.

UbiDarla
08-12-2011, 08:59 AM
Originally posted by singingactress:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by singingactress:
While performing a dance animation, I got stuck in this pose. I had to log off and back on to correct the problem. I believe this is the only time this has happened to me.
http://i51.tinypic.com/15zs943.png

It happened again. </div></BLOCKQUOTE>

Thanks for repporting!

sakuramei
08-15-2011, 02:17 PM
I can't seem to log in today ^^; Keep getting "The connection isn't working right now. Please try again later."

I get to the Welcome page--just with the Play Now when loading...

girl10998
08-15-2011, 08:26 PM
Also sometimes it will 'disconnect' you but your character is still in the game. That happened to me while hanging out with a friend a she thought I just got frozen or something, also I saw someone just sitting at the design table for literally at least 4 or 5 hours and they didn't move from that seat or say anything

alishaakhan
08-16-2011, 09:02 AM
umm i am stuck at loading at 100%

UbiDarla
08-16-2011, 09:15 AM
Some of you may have trouble logging in today. We are having some technical difficulties that we're currently working through. I will let you know when we have an update. In the mean time, sorry for the inconvenience!

nicole92598
08-16-2011, 09:33 AM
errr i wanted to stay!

alishaakhan
08-16-2011, 09:47 AM
Originally posted by UbiDarla:
Some of you may have trouble logging in today. We are having some technical difficulties that we're currently working through. I will let you know when we have an update. In the mean time, sorry for the inconvenience! Ok UbiDarla

Kiwi21900
08-16-2011, 09:54 AM
Help! I was trying to get on Imagine Town but It's eleven fifty four and I still can't get on! It still says coming soon! And I've refreshed the page and logged out and back in again but it still doesn't work!

sakuramei
08-16-2011, 12:07 PM
Originally posted by Kiwi21900:
Help! I was trying to get on Imagine Town but It's eleven fifty four and I still can't get on! It still says coming soon! And I've refreshed the page and logged out and back in again but it still doesn't work!

From their Facebook:
"Pardon our dust, but remodel we must!

Imagine Town is down while we make improvements to the game. We’ll keep you posted when we will be back up very soon."

bubblemint9
08-16-2011, 02:29 PM
You can get on face book?

Kiwi21900
08-16-2011, 02:29 PM
KK! Thanks!

meme7042
08-17-2011, 09:30 AM
Hi umm I was online today and when I rollover my person it says Lindsey Glitzy Dancer then under it Garden Apprentice but when I rolloed over my friends name it said mystery Master!!!!!
What does that mean??
PLZ help,

UbiDarla
08-17-2011, 11:38 AM
Originally posted by meme7042:
Hi umm I was online today and when I rollover my person it says Lindsey Glitzy Dancer then under it Garden Apprentice but when I rolloed over my friends name it said mystery Master!!!!!
What does that mean??
PLZ help,

That line under your name is your Title. You are a gardener, so your Title has to do with your talent. Your friend probably won a contest, as sometimes we give out custom titles to contest winners.

In the future, please ask questions like this in the Questions thread, and leave this one for technical issues! Thanks!

Kiwi21900
08-17-2011, 12:18 PM
The game is getting stuck at 100% loading and not at the end. The begining it's really annoying! Hope you can help!

Kiwi21900
08-18-2011, 08:04 AM
OK I'm getting confused. the forum keeps switching around like the main topics are leaving and all that stuff! It's annoying!

Kiwi21900
08-18-2011, 12:03 PM
What's the best place to upload pictures and has good little pictures and stuff to add and stuff?

loveangel143
08-18-2011, 12:09 PM
It doesn't show my sig!!

loveangel143
08-18-2011, 12:29 PM
I can't seem to press the sig Button!

UbiLorelai
08-18-2011, 12:43 PM
I'm sorry! The forums are going to change a lot over the next few days. We are trying to get them all neat and organized. Thanks for being so patient.

Design101
08-18-2011, 03:40 PM
Hello i am Melissa Willow!!! When i get stuck it takes a min and then everybody says everything at once, i think it is because its soo full and everybodys doing something it just freezes to think beacause the servers soo full! My browser is Internet Explorer 8 and my laptop is a windows 7 (if that helps) so its brand new! Sometimes when i log on my profile shows valarie talsie insted of me! thogugh that does go away when i log on and off it is still a bug! One thing i find really annyoing is that sometimes you read a message and then you try and delete it and it won't delete it keeps reminding you and reminding you to read it 'new email new email!" but i have already read and deleted it!

Kiwi21900
08-19-2011, 04:10 PM
I tried to zoom in so I could take a close up picture on Imagine Town but when i hit Ctrl and shift and the plus button which is how you zoom in it sent my entire screen to the side! So like the weird game screen is all the way to the left not the middle. It's annoying and I don't know how to fix it! Help! http://forums.ubi.com/images/smilies/compsmash.gif

artsaboveall
08-19-2011, 04:28 PM
i think i'm like the only person who can't press the sig. button now! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

UbiLorelai
08-19-2011, 04:42 PM
I'm sorry but you can't really zoom in on Imagine Town. It messes up the picture.

Also, I am aware of the signature issue and am reporting that. I can't press it either most of the time!

Kiwi21900
08-20-2011, 08:07 AM
Oh really? Cause I saw a banner that had been zoomed in and wasn't pixely. So i didn't think it was edited.


look:


http://forums.ubi.com/eve/foru...1012249/m/7341033049 (http://forums.ubi.com/eve/forums/a/tpc/f/2081012249/m/7341033049)


The pic is in the 8th chapter.

loveangel143
08-20-2011, 12:21 PM
What up with all the TVs?

UbiLorelai
08-20-2011, 12:49 PM
You should ask that player where she got the images from. You can't really zoom in, so I'm sure there is another place where she got the images and edited them together like that.

There are some items around Jade Island today and we will tell you what they are for over the next week!

Kiwi21900
08-20-2011, 02:10 PM
I am trying to play Imagine town but it just won't load! It did before but I had to log off before I could actually play and now it just won't load at all! Help!

loveangel143
08-20-2011, 06:48 PM
I just can't play. Stops at 77%

singingactress
08-21-2011, 11:28 AM
The game always stops loading at 75%. I refresh the page a million times, but it never loads.

loveangel143
08-21-2011, 02:07 PM
Please let it be fixed. I think UbiTrixie's handing out dresses by now or done.

loveangel143
08-21-2011, 02:10 PM
Nevermind! Its fixed http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

girl10998
08-21-2011, 06:28 PM
I couldn't buy any of the 0 gem stuff at Jade Mall for Fashion Week

loveangel143
08-21-2011, 08:26 PM
When I tried to go on it just stops at 100% at nothing.

blah0978
08-22-2011, 01:23 PM
I am Kayla Smart Capri and for the past two days when I log in, the server loads way too slow! It never even works! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif
I use Mozilla Firefox.
I do restart and close the game like all the time but it never works! http://forums.ubi.com/images/smilies/compsmash.gif
I do try a different browser (Internet Explore) and it's still slow!
Help please! http://forums.ubi.com/images/smilies/bigtears.gif

blah0978
08-22-2011, 01:24 PM
Originally posted by blah0978:
I am Kayla Smart Capri and for the past two days when I log in, the server loads way too slow! It never even works! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif
I use Mozilla Firefox.
I do restart and close the game like all the time but it never works! http://forums.ubi.com/images/smilies/compsmash.gif
I do try a different browser (Internet Explore) and it's still slow!
Help please! http://forums.ubi.com/images/smilies/bigtears.gif

blah0978
08-22-2011, 01:25 PM
http://forums.ubi.com/images/smilies/compsmash.gif I don't wanna miss the fashion event today because Imagine town is loading slow. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gifHelp.

UbiSusie
08-22-2011, 02:36 PM
Originally posted by blah0978:
http://forums.ubi.com/images/smilies/compsmash.gif I don't wanna miss the fashion event today because Imagine town is loading slow. http://forums.ubi.com/groupee_common/emoticons/icon_frown.gifHelp.


Kayla, I sent you a private message. Please check that.

cckeesd
08-22-2011, 08:39 PM
everytime somewhere in imagine town has lots of people my computer freezes and when i refresh the page it freezes again i missed every fashion show so far plz help

Megan767
08-23-2011, 05:58 PM
My sig hasent been working..

UbiLorelai
08-23-2011, 06:13 PM
The signature function was still being worked on. It should be ok now.

Megan767
08-23-2011, 06:52 PM
Umm ok testing.

Megan767
08-23-2011, 06:53 PM
still not

Evanescence1014
08-24-2011, 06:14 AM
ME TOO!It get's totally on my nerves!

harmony6
08-24-2011, 08:04 PM
when i talk to friends sometimes my words are cut out and i know this happens for a lot of people!!! http://forums.ubi.com/images/smilies/compsmash.gif

UbiLorelai
08-25-2011, 04:01 PM
The chat will block out some words right now because we are contantly working on it. We try to make it a good mix between safe and fun.

If you find words that you cannot say, try updating the thread below. I am checking that thread every day and passing on the words.

http://forums.ubi.com/eve/foru...1012249/m/3821084249 (http://forums.ubi.com/eve/forums/a/tpc/f/1481012249/m/3821084249)

DramaMama17
08-28-2011, 01:53 PM
Originally posted by girl10998:
I couldn't buy any of the 0 gem stuff at Jade Mall for Fashion Week Jazzabelle, I am happy to inform you. The Fashion Week items are on sale at the Fashion Center!

loveangel143
08-28-2011, 02:37 PM
I didn't get my daily allowance..

girl10998
08-28-2011, 05:08 PM
Originally posted by DramaMama17:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by girl10998:
I couldn't buy any of the 0 gem stuff at Jade Mall for Fashion Week Jazzabelle, I am happy to inform you. The Fashion Week items are on sale at the Fashion Center! </div></BLOCKQUOTE>

I know that but now it's all 25 gems, so now I have to pay when I could have gotten some stuff for free.

DramaMama17
08-29-2011, 03:30 PM
Originally posted by girl10998:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by DramaMama17:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by girl10998:
I couldn't buy any of the 0 gem stuff at Jade Mall for Fashion Week Jazzabelle, I am happy to inform you. The Fashion Week items are on sale at the Fashion Center! </div></BLOCKQUOTE>

I know that but now it's all 25 gems, so now I have to pay when I could have gotten some stuff for free. </div></BLOCKQUOTE>I still don't know how long they will be in the shop. I asked UbiLorelai about it and she hasn't said anything.

OliviaSantos10
08-31-2011, 09:11 AM
OK so whenever I try to go on I click play now and it gets stuck on Loading and I waited an hour it is still the same I have restarted the game and it is not working I have done everything!

Olivia Love
Windows Internet Explorer
Closed it still doesn't work
tryed a new browser doesn't work and my cousin that is across the desk can get on and so can my sisters.

OliviaSantos10
08-31-2011, 09:16 AM
My cousin Karina Glamourus Starshine is trying hers and it doesn't work!

It is the same as mine and we tried everything unplugging and stuff like that

Megan767
08-31-2011, 04:28 PM
It just says I was banned! Why?! I didnt do anything!

UbiLorelai
09-01-2011, 01:09 PM
Olivia Love, you can log in fine today still, right? I know we are private messaging.

Megan767, if you want to know information like that, try sending a private message to a moderator.

sassyfashion
09-01-2011, 02:02 PM
yah and not 2 stick my nose in but i would send stuff like that in PMs 2 ubis its a little bit more private i hope this isnt being rude! if it is i am VERY srry

loveangel143
09-02-2011, 11:14 PM
Oh this one day, I forgot, I got disconnected about 6 times. It said the same thing,

“Looks like you've been disconnected.
Please restart your game.”

BostonCutie
09-02-2011, 11:29 PM
I hate it when it does that! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif It happened to me about ten times in like one minute! Even when I was loading!

UbiDarla
09-03-2011, 02:52 PM
When major lags like that happen it may be because of your Internet connection. You might want to ask a parent about resetting your connection. http://forums.ubi.com/groupee_common/emoticons/icon_smile.gif

loveangel143
09-03-2011, 08:08 PM
Chat system is OFF! We can't talk, text! Only the toggle free chat.

MzNieve
09-04-2011, 07:36 PM
HELP! http://forums.ubi.com/images/smilies/bigtears.gif Whenever I try to go and login and play on Imagine town I go to my avatar creator and complete my profile, this chargement symbol thing pops up for a very long time. But it won't allow me to play. I've tried going on google chrome but it still doesn't work!


Fashions fade, style is eternal. - Yves Saint Laurent

nicole92598
09-04-2011, 09:20 PM
Well! The things with my character:

1. I turn out invisible, If i hurry and change!

2. The 1st time I do a move it takes forever!

3. It keeps freezing when my internet connection was just fine!

4. My profile pic is Valerie Telasi! (sometimes)

5. Sometimes when I teleport to a place it freezes! or just takes forever to load!

6. when i design, my mouse keeps freezing once in a while!

7. when my friends are in someone else's house it says that u cant enter my friends name!

8. when i click a spot sometimes it takes me willy nilly all round the place!

9. when i message my friends it just all shows up in numbers when it all isnt inappropriate!

10. This is a lot of bugs! LOL!

UbiDarla
09-06-2011, 08:31 AM
Originally posted by MzNieve:
HELP! http://forums.ubi.com/images/smilies/bigtears.gif Whenever I try to go and login and play on Imagine town I go to my avatar creator and complete my profile, this chargement symbol thing pops up for a very long time. But it won't allow me to play. I've tried going on google chrome but it still doesn't work!

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Fashions fade, style is eternal. - Yves Saint Laurent </div></BLOCKQUOTE>

Are you in France? It sounds like you are getting forwarded to the French version of our game. Can you please tell me what url you type in to get to the game? Thanks!

Nicole - Some of those problems have been asked about and answered already, such as the chat filter question. As for the rest of the bugs:
- How often would you say you experience a lag?
- When did Valerie appear as your profile picture? This was an issue we were aware of but should have been fixed some time ago. Is it still happening or was that a previous problem?
- How long does it normally freeze? A few seconds? Minutes? Does logging out and back in help?
- Not sure I understand about your friends not being able to go to other houses. Does it block them out? What exactly does it say?

Help me out by answering these questions, in the mean time I will do what I can to look into these bugs! Thanks for reporting!

sassyfashion
09-06-2011, 08:45 AM
i jave that same prob with the mouse and the design table all of a sudden when i move my mouse it like freezes

girlyangel1116
09-06-2011, 05:48 PM
chargement is on the french version but some times it takes a few minutes to pass chargement

girl10998
09-06-2011, 07:37 PM
On the room list the little light next to my name will be orange (saying I'm offline) when I really I am online
http://i54.tinypic.com/2me1e79.png

loveangel143
09-06-2011, 07:42 PM
Woah that happens too!

I've always wanted to be in Famous Players category SOOOO bad! Im probably not on it.. YET! I HAVE 884 FANE!!

girl10998
09-06-2011, 08:22 PM
Originally posted by loveangel143:
Woah that happens too!

I've always wanted to be in Famous Players category SOOOO bad! Im probably not on it.. YET! I HAVE 884 FANE!!

You'll get there! Actually I just got bumped off the 3rd page.... Also trust me you don't wanna know how long I tried to get on the first page http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

bubblemint9
09-06-2011, 09:14 PM
Originally posted by loveangel143:
Woah that happens too!

I've always wanted to be in Famous Players category SOOOO bad! Im probably not on it.. YET! I HAVE 884 FAME!!
you have alot of fame.

MzNieve
09-06-2011, 09:50 PM
Ok then where's the English version of the game?
Here's the URL: http://imaginetown.ubi.com/avatarcreator.php


"Fashions fade, style is eternal."-Yves Saint Laurent

UbiDarla
09-07-2011, 01:19 PM
MzNieve, if you are connecting from France that may be why the US url doesn't work. Try playing the French version of the game!

I'm looking into the issue where it doesn't show you as online!

hermione2011
09-07-2011, 01:24 PM
Originally posted by nicole92598:
Well! The things with my character:

1. I turn out invisible, If i hurry and change!

2. The 1st time I do a move it takes forever!

3. It keeps freezing when my internet connection was just fine!

4. My profile pic is Valerie Telasi! (sometimes)

5. Sometimes when I teleport to a place it freezes! or just takes forever to load!

6. when i design, my mouse keeps freezing once in a while!

7. when my friends are in someone else's house it says that u cant enter my friends name!

8. when i click a spot sometimes it takes me willy nilly all round the place!

9. when i message my friends it just all shows up in numbers when it all isnt inappropriate!

10. This is a lot of bugs! LOL!



Nicole, the same thing happens to me! Except also, every time someone walks into a room or place, I freeze up for a couple minutes!

sassyfashion
09-07-2011, 03:46 PM
Originally posted by bubblemint9:
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by loveangel143:
Woah that happens too!

I've always wanted to be in Famous Players category SOOOO bad! Im probably not on it.. YET! I HAVE 884 FAME!!
you have alot of fame. </div></BLOCKQUOTE>

no sal has a lot of fame over 6000!!

girl10998
09-07-2011, 05:20 PM
Originally posted by loveangel143:

no sal has a lot of fame over 6000!!

Sal has been here longer and probably been working on getting to the first page since early June or something http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

sassyfashion
09-07-2011, 08:52 PM
maybe she has more than jooly i think

Carmen-Shay
09-11-2011, 03:03 PM
Names: Annie Diamond and CarmenShay

Problem: It stops loading at 93% on Intalizing for both of us

Browser: Interent Explorer

Restarting?: I Have refreshed 50 times and restart the window 10 times

I do not have another browser to workl with

Carmen-Shay
09-11-2011, 03:07 PM
I downloaded google chrome and it works! thank you!

skylight22
09-11-2011, 03:14 PM
Originally posted by Carmen-Shay:
Names: Annie Diamond and CarmenShay

Problem: It stops loading at 93% on Intalizing for both of us

Browser: Interent Explorer

Restarting?: I Have refreshed 50 times and restart the window 10 times

I do not have another browser to workl with
OMG!!! It's not working for me either! I'm gonna try Google Chrome!

skylight22
09-11-2011, 03:16 PM
I'm on Safari though...

Kiwi21900
09-11-2011, 05:42 PM
By the way I don't think Imgur is working right now

nicole92598
09-13-2011, 02:37 PM
Um, Valeri last appeared 2 or 3 days ago! IDK wut lags r! it freezes for a couple seconds sometimes and minutes! and the friends thing is that When my friends are at somone else's house it says that u cant ENTER MY FRIENDS NAME's house! if that didnt help then like Sal isnt in her house but in Amanda's (not a friend!) Then when I port to Sal, it says You May not enter salacia brightstar's room! when it isnt even her room!

girlyangel1116
09-13-2011, 05:17 PM
when i got to www.facebook.com/imaginetown (http://www.facebook.com/imaginetown) and there is no news on it is it because i don't have a facebook

girlyangel1116
09-13-2011, 05:31 PM
and please tell me the game will launch by the end of next month there are places and challenges i want to explore okay bye and thnx hope this will be correct then people all over the world can enjoy imagine town then there will be thousands of people on here i have been on here for months and my date that i joined on the forums id wrong please change it to the right date in the records

Megan767
09-15-2011, 09:49 PM
Whats going on?! I was trying to log in and it says closed for maintenance. Plz tell me more people are having this issue!

itssally
09-19-2011, 03:41 PM
i have the same issue! i was trying to change my hairstyle and all of a sudden, the maintenance message popped up and im like 'WHAT?!!!!'

LoveZoe
09-20-2011, 11:20 AM
I had 100 unused Jade Gems and they went away!!! I was saving them up! http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif(

LoveZoe
09-20-2011, 11:44 AM
Also it won't let me buy a membership! It tells me to Register even though I am logged in and everything

Wrewretet
09-20-2011, 02:56 PM
Avatar name: Serena Fabulous Starshine
Problem, Glitch, or Bug: The white dress and the badge for being in beta weren't in my closet and in my badges book. I waited yesterday and now when I came back from school to check if they were there, they weren't there. I don't know if this is a cruel trick or a glitch, but please fix it!

http://forums.ubi.com/images/smilies/heart.gif Serena Fabulous Starshine http://forums.ubi.com/images/smilies/heart.gif

loveangel143
09-20-2011, 08:58 PM
Perhaps this is enough info-- when I click on Home!
http://i.imm.io/9p1A.jpeg

Wrewretet
09-21-2011, 02:35 PM
Name: Serena Fabulous Starshine
Problem: I STILL never got the dress and badge and <span class="ev_code_RED">ARE THE MODS EVEN LISTENING???</span>
http://forums.ubi.com/images/smilies/heart.gif Serena Fabulous Starshine http://forums.ubi.com/images/smilies/heart.gif

pinkstorm6
09-21-2011, 06:19 PM
Not sure why, but this has only started to happen today, the game CONSTANTLY freezes on me!

UbiLorelai
09-21-2011, 06:51 PM
If you girls did not receive the dress and badge, please submit a Help ticket by clicking Help next to the Play button on the welcome page. Then you should click Contact. Fill in everything you can and the situation will be looked into.

Thanks for being patient everyone! http://forums.ubi.com/images/smilies/11.gif

Wrewretet
09-22-2011, 02:56 PM
Originally posted by UbiLorelai:
If you girls did not receive the dress and badge, please submit a Help ticket by clicking Help next to the Play button on the welcome page. Then you should click Contact. Fill in everything you can and the situation will be looked into.

Thanks for being patient everyone! http://forums.ubi.com/images/smilies/11.gif

Ok. I'll try. Thanks for the help.

http://forums.ubi.com/images/smilies/heart.gif Serena Fabulous Starshine http://forums.ubi.com/images/smilies/heart.gif

LoveZoe
09-23-2011, 11:16 AM
My 100 unused jems disappeared and I can't buy a membership because it says that I need to register.

Wrewretet
09-24-2011, 01:21 PM
Originally posted by UbiLorelai:
If you girls did not receive the dress and badge, please submit a Help ticket by clicking Help next to the Play button on the welcome page. Then you should click Contact. Fill in everything you can and the situation will be looked into.

Thanks for being patient everyone! http://forums.ubi.com/images/smilies/11.gif

Now i have the dress, but I didn't get the badge. <span class="ev_code_RED">A little help, here!!!</span>

http://forums.ubi.com/images/smilies/heart.gif Serena Fabulous Starshine http://forums.ubi.com/images/smilies/heart.gif

AmyMelody
09-25-2011, 11:39 AM
This isn't an in game problem because I can't get in because it says YOU DO NOT HAVE AN AVATAR PLEASE CREATE ONE and I just have! http://forums.ubi.com/images/smilies/sadeyes.gif

emmaninjagirl
09-26-2011, 02:31 PM
These are all technical issues girls. You need to submit a help ticket from Imagine Town's welcome page to get help with these issues!

loveangel143
09-30-2011, 06:39 PM
Me and Salz couldn't talk! Only texts.

UbiMargieD
09-30-2011, 07:42 PM
This thread is tedious and served as our forum in the beginning. Due to there being 15 pages of replies to cipher through, I am now locking it. If you have an issue don't hesitate to post in another thread or start a new one if your topic isn't already in discussion!

<3