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MLudner
04-29-2006, 01:50 PM
Now, even I am angry. http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif http://forums.ubi.com/images/smilies/compsmash.gif http://forums.ubi.com/images/smilies/51.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

I have paid and cannot play. I purchased, downloaded and installed Pe-2. I was given a product key code.

Which, of course, "Boonty" is insisting is for another game! http://forums.ubi.com/images/smilies/blink.gif http://forums.ubi.com/images/smilies/compsmash.gif http://forums.ubi.com/images/smilies/disagree.gif http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif http://forums.ubi.com/images/smilies/sadeyes.gif http://forums.ubi.com/images/smilies/bigtears.gif

It says I should have been e-mailed a "Transaction Number", which I have not been e-mailed.

I am now locked out of the game until such time as customer service deigns to reply ("Within 48 hours").

This, of course, is the weekend. I am screwed.

VERDAMMT PROGRAMM!

MLudner
04-29-2006, 01:50 PM
Now, even I am angry. http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif http://forums.ubi.com/images/smilies/16x16_smiley-mad.gif http://forums.ubi.com/images/smilies/compsmash.gif http://forums.ubi.com/images/smilies/51.gif http://forums.ubi.com/groupee_common/emoticons/icon_frown.gif

I have paid and cannot play. I purchased, downloaded and installed Pe-2. I was given a product key code.

Which, of course, "Boonty" is insisting is for another game! http://forums.ubi.com/images/smilies/blink.gif http://forums.ubi.com/images/smilies/compsmash.gif http://forums.ubi.com/images/smilies/disagree.gif http://forums.ubi.com/groupee_common/emoticons/icon_mad.gif http://forums.ubi.com/images/smilies/sadeyes.gif http://forums.ubi.com/images/smilies/bigtears.gif

It says I should have been e-mailed a "Transaction Number", which I have not been e-mailed.

I am now locked out of the game until such time as customer service deigns to reply ("Within 48 hours").

This, of course, is the weekend. I am screwed.

VERDAMMT PROGRAMM!

luthier1
04-29-2006, 01:56 PM
You should have an email from "UbiSoft Online Store" titled "Download Information of your Order Nā?..." In there, under step 5, should be your product code, i.e. transaction number.

So you're saying when you enter that thing in that email, it tells you it's for another game?

GoToAway
04-29-2006, 02:29 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by luthier1:
You should have an email from "UbiSoft Online Store" titled "Download Information of your Order Nā?..." In there, under step 5, should be your product code, i.e. transaction number. </div></BLOCKQUOTE>He should, but I wouldn't be surprised if he doesn't. Ubi never sent me anything. I can run things just fine because I made note of the key during the ordering process, but I know that I'm not the only one that didn't get an email.

It would seem that something is amiss if automated emails aren't being dispatched.

MLudner
04-29-2006, 03:59 PM
http://forums.ubi.com/images/smilies/35.gif http://forums.ubi.com/images/smilies/16x16_smiley-very-happy.gif

It just needed a reboot. Even when I decided to try just restarting I did not see where or why that would help this specific situation, but I gave it a try anyway. I had saved the Product Key before-hand. After the reboot I opened Boonty and again copied and pasted the key and -

Voila!

It worked. http://forums.ubi.com/images/smilies/blink.gif

The joke was on me. http://forums.ubi.com/images/smilies/16x16_smiley-wink.gif

So long as it works.

MLudner
04-29-2006, 04:01 PM
Oh, and thanks for the replies. http://forums.ubi.com/images/smilies/25.gif

Programs can be odd sometimes.

Dew-Claw
04-29-2006, 08:27 PM
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Programs can be odd sometimes. </div></BLOCKQUOTE>

and panic can be infectious
careful folks