View Full Version : Assassins Creed R.. uPlay error

11-16-2011, 07:57 AM
I bought the ACR for the PS3.
Installed it and wanted to play it online, but...
"The uPlay account you enterd does not exist... blablabla"
I use the SAME acount for Pc's Heroes Of Might And Magic 6.
I tripplechecked the username and password several times, but still the same.
Do I need to make yet a new acount for ACR?
Im abit tired of making new uPlay acounts every time I want to play online.
I tryed to look up on google and the forum without little luck, anyone have a sugestion?

11-16-2011, 08:06 AM
Hi there,

Sorry you appear to be having problems..

You're 100% the spelling of the email and password is correct etc?

You should be able to use the same Uplay account across platforms [so same one on both PC and PS3]

I can only suggest you contact support and see if there is a problem with the account.

If you want to play online now, while you wait, you could make a new Uplay account, and just use the free trial with that - you get 2 days - saving the full code for your main account.

11-16-2011, 08:33 AM
thanks, I will check again when I get home

11-18-2011, 12:41 PM
Holy crap, it didnt work.

I tryed my username, my email, even made a rediculess short password and the game STILL claims that "the account you enterd does not exist"

And when I tryed to make a NEW acount, uplay said "the e-mail you enterd allready HAS a acount"

I sendt in a ticket, but its the same useless respond I get every time, no help in fixing the problem from those guyz.